Data Entry Customer Service
Resume:
AZON BROOKS
Unit *
Windsor CT 06095
**********.****@*****.***
QUALIFICATIONS SUMMARY
Organizational Skills
Time Management Skills
Excellent Delivery of Customer Service
Quality Assessment and Evaluation
Advanced Typing and Data Entry Skills
Proficient Knowledge in Leading Special Projects
Superior Written and Verbal Communication
Superior Leadership Skills; able to prioritize, delegate tasks and make sound decisions quickly while maintaining focus on the bottom line
Ability to Grasp New Concepts Quickly and Efficiently
Exemplary Problem-Solving skills; able to identify problems and implement corrective processes
Skilled in cultivating relationships with clients and colleagues; particularly adept at communicating with clarity and diplomacy to individuals from divers cultural and organizational backgrounds
Skilled in the ability to synthesize and deliver complex information to diverse audiences
Skilled in Research and Analytical Writing
Equally Effective Working with a Team or Independently
Keen Perception for Extracting Important Data
Successful in Marketing New Skills through Hands-On Experience
Extensive Knowledge of Records Management
Highly Adept at Assisting Co-Workers and Customers Utilizing Best Practices
Proficient in Microsoft Office Applications, Microsoft Outlook and Excel
AZON BROOKS Page 2
PROFESSIONAL SUMMARY
2016-Present Novitex
Hartford, CT
MAIL CLERK ASSOCIATE
●Receive and sorting of mail
●Distribution of mail to appropriate recipients and departments
●Maintain accurate record keeping of incoming mail
●Maintain adequate mailroom supplies
●Ensure delivery of outgoing mail to contracted courier
1994-1996 Aetna Insurance Company
Middletown, CT
MAIL CLERK ASSOCIATE/DATA ENTRY TECHNICIAN
●Maintain and distribution of incoming mail to appropriate recipients and departments
●Extensive data entry of Health Maintenance Organization mail records
●Information retention and collection of incoming mail
●Manufactured daily reporting for staff productivity
●Adhered to Company Compliance Guidelines and Regulations where applicable for Mail records information retention
●Adhered to Quality Assurance Standards of the company
●Extensive Customer Service Excellence
1992-Present First Class Barbershop
Windsor, CT
BARBER
●Provide personal Barber services to adults and children
●Collaborate with customers to understand the preferred style and services
●Operate and maintain accurate customer business records
●Medical Claims Auditing
●Manufactured daily reporting for staff productivity results
●Floater Team Manager
EDUCATION AND TRAINING
1991-Graduate of Thomas Snell Weaver High School
Hartford, CT
REFERENCES ARE AVAILABLE UPON REQUEST
**********.****@*****.***
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