LAICO TUNIS SPA & CONFERENCE HOTEL (Current job)
F&B Hostess
SKILLS
PROFESSIONAL EXPERIENCE
SHILI HAMIDA
Patient and proactive hostess with customer relationship management skills and desire to undertake roles with greater responsibilities. Collaborative team player looking to support dynamic teams within a fast-paced environment within the food service industry.
English
Dynamism Teamwork Punctuality Audience management Decision making Software: Excel, Word, PowerPoint
Arabic Frensh
Make sure that the guests feel welcomed
Cater to guests who require extra attention (e.g. children, elderly)
Escort customers to assigned dining or bar areas 2023
Tunis
F&B Hostess
22 Abd Elhamid Tlili street
Bardo, Manouba
************@****.***
L ANGUES
OUTSIDE PRIVATE EVENTS
Receiving and directing guests to their seats
Answering questions and addressing concerns of guests in a charming, polite manner
Creating a positive, relaxed atmosphere where guests can enjoy themselves From 2022-2023
Tunis
Events Hotess
F O R M ATION
SOFTWARE CERTIFICATE
(Microsoft Word, Microsoft Excel, Microsoft Power Point) 2020
Tunis
Ezzouhour Training and learning center
2020 TEXTILE PRODUCT MAINTENANCE AGENT CERTIFICATE Tunis