Business Development Customer Service
Resume:
MCSHANE BAILEY
SKILLS
• Deposco
• Microsoft Word
• Excel
• Outlook
Warehouse Management Systems
WMS Oracle
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• Freightview
• Zebra Scanners
• Organizational Skills
• Experienced in All Forklifts
• Project Planner
• Leadership Skills
• Team Player
• Lift 70lbs Unassisted
• Production Line (13 yrs.)
• Inventory Control
• Strategic Planning
• Process Improvement
• Schedule development
• Priority management
• Processes and procedures
• Data Analytics
• Operations Management
• Business Development
• Staff Management
• Inventory Oversight
• Employee Motivation
• Policy Enforcement
• Project Management
• Staff Development
• Staff Discipline
• Training and mentoring
• Process Monitoring and Improvement
CERTIFICATIONS
Obtain a challenging leadership position applying creative problem solving, customer service, and team collaboration skills while enhancing the company's productivity and growth. Works well within a people or oriented organization.
WORK HISTORY
March 2022 - July 2024
Warehouse Shipping Supervisor Assa Abloy
June 2019 - March 2022
Warehouse Shipping Lead Power Design Resources
August 2016 - May 2019
Warehouse Lead American Building Supply
• Prepared outgoing shipments
• Received incoming shipments
• Organized inventory for easy retrieval
• Reviewed incoming and outgoing shipment schedules
• Documented damage to inventory
• Kept track of shipments
• Managed shipment databases
• Provided reports
• Operated a forklift and reach truck while processing orders.
• The first point of contact to handle shipping logistic issues via email Maintained a safe working environment by monitoring safety procedures and equipment
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Assessed training needs of warehouse staff and provided appropriate instructions
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Checked specifications of materials loaded against work orders to ensure quality
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Examined and calculated freight to determine LTL requirements for daily pickups
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• Assisted in tracking and monitoring shipments
• Updated and maintained shipping calendars.
Assisted with assigning, directing, and monitoring the work of all team members
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Assisted the warehouse supervisor with training, mentoring, and motivating all team members
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• Prepared door frames and jambs used for the pre-hanging process
• Prepared machine and hang wood and fiberglass doors
• Operated on production line machinery
Palletized, braced, and wrapped with stretch film using automated equipment
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• Maintained quality control of all products and a safe work environment
• Knowledge of door pre-hanging process and pocket frame assembly
• Product knowledge including millwork and fiberglass doors
• Operated forklift, cherry picker, reach truck, sit down lift. CONTACT
Jonesboro, GA 30236
************@*****.***
Bold Profile
• Certified Forklift Operator
Level 4 Management Certification
Trainer Certificate
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• OSHA Safety Certificates
• ASC Mechanical - Level 3
March 2014 - March 2016
Warehouse Lead - Kitten Dept Rubbermaid
Properly identified finished products and used lift truck to unload trailers and store products in required stocking locations
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• Picked and counted items from bins, flat stock, and racks to fill orders Ensured inventory accuracy by scanning products into PKMS when unloading, storing, retrieving, and loading
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• Proficient in all safety and housekeeping requirements
• Performed other duties as required.
EDUCATION
January 1997
Booker T. Washignton High
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