Customer Service Representative
Resume:
Damilsys Martinez
Customer Service Specialist
*********@*****.***
OVERVIEW
A detail-oriented and motivated Customer Service Representative seeking to apply problem-solving skills and proven customer service strategies to contribute to the growth of an organization. Aiming to leverage a successful background in relationship management to increase customer satisfaction, build customer loyalty and reduce response time.
EXPERIENCE
Dunkin Donut
05/2022- 06/2023
Add your position here
Reduced customer wait times by quickly and efficiently operating the customer window and sales register.
Performed shift change tasks each day to keep store efficient and neat.
Providing swift and friendly service to customers.
Did fulfillment for online orders.
Sold and promoted Gift cards.
Supported manager with recruiting, interviewing and hiring.
Trained new employees in all positions.
The Berry Farm
06/2023- 05/2024
Add your position here
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Performed shift change tasks each day to keep store efficient and neat.
Served 250+ customers per day, taking the time to give each one my full attention.
Collaborated with 9 team members in a busy front office
Designed and printed menus, recipes and promotions and offers.
Supported manager with recruiting, interviewing and hiring.
Trained new employees in all positions.
EDUCATION
South Dade Senir High School
2020- 2024
High School Diploma
SKILLS
Customer service skills / Problem Solving Skills /Multitask / Fast Learner/ Bilingual
REFERENCE Upon Request
Contact this candidate