Quality Assurance Qa Tester

Vaishnavi Mangiahgari

Email: ******************@*****.***

Phone No: +1-480-***-****

PROFESSIONAL SUMMARY:

●Over 8 years of experience as Manual, QA Automation extensively worked on Manual, Automation, Mobile, API, Web Services applications.

●Experience in various domains such as Ecommerce/Retail, Banking, Financial services, Manufacturing and Healthcare.

●Excellent understanding and experience of working on AGILE Methodologies and involved in all phases of Software Development Life Cycle.

●Experienced in formulating Test Plans, Test cases, Test Scenarios, Test Approach and setting up the testing environment.

●Familiar with Salesforce CRM, enhancing marketing automation and customer relationship management capabilities.

●Demonstrated extensive expertise in developing and testing Oracle Eloqua solutions, ensuring robust and efficient marketing automation processes.

●Hands-on experience in Test Automation framework design, maintenance and optimization using Open source and proprietary tools like Selenium, Cucumber, SOAP UI, POSTMAN, SOAP UI.

●Good knowledge in writing automation scripts using Behavior Driven Development (BDD) Cucumber, Gherkin, Features, Scenarios, Scenario Outlines, Steps, and Step Definitions.

●Supported during App release and was responsible in giving Go for Release and involved in Bug triage Calls.

●Proficient in virtualizing front-end and back-end provider interfaces using DevTest.

●Good knowledge of concepts like SOAP, REST, WSDL, WADL, YAML, Swagger.

●Experienced working on Agile methodologies using Scrum.

●Proficient in using test management tools such Quality Center/ALM, JIRA.

●Highly adaptive and capable of grasping new technologies quickly.

●Goal oriented self-starter with an ability to work independently with minimal supervision and collaborate effectively with other team members as needed with an appetite for continuous learning.

●Designing and developing of virtual services using different protocols like XML/SOAP/JSON over HTTP/S & REST, MQ and IMS to let the test team upload bulk requests in the form of csv files.

●Involved in creating the custom code virtual services (To handle different scenarios for a service).

●Involved in finding the issues in existing virtual service by doing the live triage.

●Working within SQL Server to create test data required for running test scenarios and for Virtualization

●Experienced in integration testing for Salesforce and other third-party systems, ensuring smooth interoperability and data flow.

TECHNICAL SKILLS:

Testing Tools

SoapUI, POSTMAN, Selenium

Methodologies

Agile-Scrum, Waterfall, SDLC, STLC, Defect Life Cycle, DevOps

Language

Java, OOPS, JavaScript

Bug Tracking Tools

HP ALM/Quality Center, JIRA, X-RAY JIRA, QTEST

Test build, Integration Tools

GitLab, SVN, APPIUM, Maven

Database Tools

SQL Server, MySQL.

PROFESSIONAL EXPERIENCE:

Client: Marsh

Role: QA Engineer

Duration: October 2021 to August 2024

Description: Marsh is the world’s leading insurance broker and risk advisor. They provide industry-focused brokerage, consulting, and claims advocacy services, leveraging data, technology, and analytics to help reduce total cost of risk. working on making the existing application into an adaptive responsive designed website for Desktop, Mobile and Tablet.

Responsibilities:

● Work with development team to create test plans for enhancements and fixes on applications

●Mitigate risks to Business through timely and precise execution of manual/automated test scripts under moderate supervision

●Responsible for specific testing phase (Performance / Automation)

●Produce test results/screenshots & upload to Test Director/Quality Centre

●Develop and execute formal test plans within budget and schedule constraints

●Perform functional and technical test execution activities on Visual Studio, Web and Load testing Web Applications, Web Services and Mobile Applications as per BTS engagement level in the project.

●Skilled in testing marketing platforms like Eloqua and Salesforce, ensuring seamless integration and functionality.

●Document software product defects and track it to closure.

●Experience working in an Agile (SCRUM, Kanban) environment/team focusing on sprint by sprint deliveries.

●Experience with JIRA Software for Test Planning.

●Active interest in web application development.

●Interest in product testing. Ability to derive test scenarios from user stories and use cases.

●Ability to work closely with Developers and Product Owners to ensure features/bug fixes are 'shippable' by sprint end.

●Contribute to sprint planning, sprint review/retrospectives and daily stand-ups meetings.

Tools Used: JIRA, GIT, Visual Studios, Confluence

Organization: HCL Technologies Limited

Client: CommonWealth Bank of Australia

Role: Test Analyst

Duration: September 2018 to June 2021

Description: CBA is an L400, Paxus, Caliber application package to record and handle Insurance business. It is an integrated system which provides the functionality to support the administration of Client and Agent maintenance, New Business, Underwriting, Premium Calculations, Process Endorsements, Claims, Debtors and Cash.

Responsibilities:

●Analyzing the functional specification documents and understanding the requirements.

●Attended requirements walk through with business analysts.

●Test condition preparation, Test case preparation & Test Execution for the E2E Testing (Collaborative Approach).

●Managed integration testing for new software releases, improving release quality by 25%.

●Participated in the development of software patches and updates, ensuring optimal performance post-release.

●Oversaw the establishment of a new testing framework, which reduced time to market by 15%.

●Facilitated cross-departmental workshops to boost product knowledge and testing efficiency.

●Defect logging in JIRA tool and tracking to closure

●Test results walkthrough to the client for all BAU changes

●Attended weekly status call with Client and daily status call with client for I90 AS400 refresh project.

●Working within SQL Server to create test data required for running test scenarios and for Virtualization

Tools Used: JIRA, GIT, Visual Studios, Confluence

Organization: Photon Interactive Ltd

Client: Walgreens.com

Role: Test Engineer

Duration: June 2016 to till August 2018

Description: This application is developed for Walgreens, the largest drugstore chain in the United States. Walgreens provides access to consumer goods and services, plus pharmacy, photo studio, health and wellness services in the United States through its retail drugstores, Walgreens Health Services division, and Walgreens Health and Wellness division. WAGARD works on making the existing Walgreens application into an adaptive responsive designed website for Desktop, Mobile and Tablet.

Responsibilities:

●Analyze requirements during the requirements analysis phase of projects.

●Performed Functional, System Regression Testing and Production support.

●Written Manual test cases for different features in the application.

●Performed automation script execution for IOS initial stage and moved on to bug fixes.

●Manual testing includes functional & regression testing done as part of regression

●Involved in raising bugs on Priority

●Performing Functional and Regression testing based on release or build.

●Preparing Defect Status, Support metrics and Test Coverage Reports

●Preparing Daily Status and Weekly status reports in the client level

●Sanity Testing, Regression Testing on modified Software Builds.

●Deriving Test Scenarios, Documenting Test Cases and Collecting Test Data for Functional Testing.

●Updating Traceability Matrix Document

●Creating Test Batches, Executing Test Cases and Reporting Defects.

●Data Driven Testing with valid and invalid inputs, and Database Testing (Checking Data Integrity, Data Manipulations, and Data Comparison)

●Attending QA and technical sync up calls on-site.

●Working within SQL Server to create test data required for running test scenarios and for Virtualization.

Tools Used: APPIUM, Selenium Web driver, Jenkins, JIRA, HP ALM

Organization: Photon Interactive Ltd

Client: Santander-Net Banking Mobile Application

Role: Test Engineer

Duration: June 2016 to till August 2018

Description: This application is developed for Santander Bank, one of the country's top retail banks by deposits and a wholly owned subsidiary of one of the most respected banks, provides access to checking and savings accounts to comprehensive financial solutions, Santander works on making the existing Santander Bank application to an adaptive responsive designed website for Desktop, Mobile and Tablet.

Responsibilities:

●Analyzing the project requirement and testing concepts in organization standards.

●Involved in preparation of Test Cases according to the use cases.

●Performing manual testing for Mobile applications in devices as well as Simulators.

●Participated in weekly project status meetings and updated the testing Progress.

●Sanity Testing, Regression testing on modified Software Builds.

●Deriving Test Scenarios, Documenting Test Cases and Collecting Test Data for Functional Testing.

●Updating Traceability Matrix Document

●Creating Test Batches, Executing Test Cases and Reporting Defects.

●Data Driven Testing with valid and invalid inputs, and Database Testing (Checking Data Integrity, Data Manipulations, and Data Comparison)

●Performed ADA Testing for Santander Mobile Application.

●Working within SQL Server to create test data required for running test scenarios and for Virtualization

●Involved in Go-Live and shared the reports to the counterparts. Involved in defect triage meeting.

Tools Used: JIRA, Postman, Confluence

Education Details:

Bachelor of Engineering (CSE) from Jawaharlal Nehru Technological University, Hyderabad, Telangana in 2015.

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