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LuAhawn_McCutchins_Resum...
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Summerville, GA, 30747
*******************@*****.*** / 516-***-****
SUMMARY
Experienced office manager and administration professional with several years of experience in overseeing wide variety of
essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various
offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
SKILLS
Staff Management
Office Management
Inventory Control
Billing
Team Supervision
Administrative Support
Employee Supervision
Data Entry
Customer Service
Bookkeeping
Expense Reporting
Operations Management
Staff hiring
Compliance Monitoring
Regulatory Compliance
Human Resources
Travel Coordination
Administrative Oversight
Staff Training
Payroll and budgeting
Financial Accounting
Mail handling
Office Administration
Scheduling
Employee Training
Financial Reporting
Conflict Management
Credit and collections
LUSHAWN MCCUTCHINS
EXPERIENCE
Office Manager / American Crane services - Summerville, Georgia 05/2024 - Current
. Developed and implemented office policies and procedures.
. Provided administrative support to management team including preparing reports and presentations.
. Monitored inventory levels and placed orders when needed.
e Ordered supplies and equipment to maintain adequate inventory levels.
e Assisted with the preparation of budgets, forecasts and financial statements.
. Provided training to new hires on office policies and procedures.
. Responded to customer inquiries via phone or email in a professional manner.
. Developed effective communication strategies between departments within the organization.
e Answered phone calls, responded to emails, routed mail and coordinated courier services.
e Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
. Ensured compliance with applicable laws regarding employment practices.
. Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
e Supervised staff members, organized schedules and delegated tasks.
. Maintained confidential records relating to personnel matters.
e Assisted in recruiting, onboarding and training new employees.
Coach/Assistant Manager / Walmart - Lafayette, Georgia, GA 04/2016 - 05/2024
© Observed practices and games in order to evaluate player performance levels and provide feedback.
¢ Created individualized plans and monitored progress of athletes towards set objectives.
. Developed practice plans tailored to individual needs as well as team development requirements.
. Mentored team members in order to build confidence and foster a supportive environment.
. Provided guidance to participants in order to help them develop their skills and achieve desired goals.
EDUCATION AND TRAINING
High School Diploma 06/1990
Lawrence High School - Lawrence, NY
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