Data Entry Customer Service

Jonathon Castle

Long Beach,CA ***** *************@*****.*** (714) 365 - 5084

Skills

● Teamwork

● Coordination

● Planning

● Time Management

● Reporting

● Inventory

● Documentation

● Customer Service

● Data Entry

Work Experience

PepsiCo - Buena Park, CA

Merchandiser January 2023 to January 2023

Responsible for product merchandising within large volume stores (Grocery, etc.). This includes stocking shelves, rotating shelved products, setting up displays, stocking and rotating products in coolers, organizing and rotating products in storage rooms, and moving products from storage to the sales floor. This position interacts with personnel at the store location. Loader June 2022 to Present

Hand built pallets of product for bulk, and route trucks. Each type of loading required strict attention to order accuracy with respect to loading outgoing trucks. Worked from Electronic order system or order sheets to build loads using an electric pallet jack. Responsible for accuracy in loading and complying with shipper/receiver documentation. Followed warehouse instructions in building loads. Maintained a clean and safe work environment.

Precision - Anaheim, CA

Quality Control Inspector March 2022 to June 2022 Inspected 3D-printed piece parts and machined components to ensure conformance and mission success. Performed visual, dimensional, and functional inspections of flight hardware using a variety of metrology tools (Micrometers, Bore gauges, Romer arm, CMM, etc.). Provided detailed in-process and final inspections of production hardware using CAD model, drawings, process specifications, and/or work order requirements. Provided detailed feedback to Machine Shop to help improve the quality of the hardware. Thoroughly reviewed all hardware requirements and determined pass/fail status, documenting outcomes and any non-conformances or deviations found. Provided feedback to Engineering, Additive, and other departments to help resolve quality related issues. Fleet Services - Anaheim, CA

Service Writer/Advisor November 2021 to March 2022 Responsible for servicing our technicians and customers' service needs. Estimated by costing materials, supplies, and labor; calculating customer's payment, including deductibles. Performed clerical duties and tasks requiring one to be on their feet. Prepared repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into E-Emphasys. Maintained customer confidence by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns. Maintained unit records by recording problems and corrective actions planned. Enhanced organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Performed other functions or duties as directed by management in line with the objectives of the shop. Hi Grade Materials - Hesperia, CA / Oro Grande, CA Inventory Coordinator February 2021 to October 2021 Assisted the Mechanics by optimizing the efficiency and productivity of purchasing and receiving inventory for vehicles. Organized a formula so every vehicle was updated with oil changes as needed.

Diesel Mechanic November 2020 to February 2021

Provided repair and maintenance in the following areas: diesel engines, power trains and electrical/air conditioning systems. Diagnosed, communicated to customers & documented each service provided.

StaterBros

Stocker September 2017 to August 2021

Stocked cases of merchandise. Assisted customers with their questions. Operated equipment in a safe, efficient manner. Maintained merchandise on shelves in orderly display and rotation. Maintained stock in shelves. Other related duties as required. Education

High school diploma

Los Altos High School - Hacienda Heights, CA

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