Medical Records Retrieval

DIANA

HANSON

*************@*****.***

402-***-****

Calhoun, GA 30701

SKILLS

Multitasking capacity

HIPAA Compliance Knowledge

Continuous learning mindset

Decision-Making Competence

EDUCATION

Metro

Omaha, NE • 04/1999

Cna : Nursing

PROFESSIONAL SUMMARY

Proven Medical Records Retrieval Specialist with a track record of

enhancing productivity by over 20% at Alegent Health through

continuous process improvement and effective multitasking.

Demonstrated HIPAA compliance knowledge and a continuous learning

mindset, significantly improving interdepartmental communication and

patient care at Childrens Hospital. Excel in decision-making and

fostering patient dignity.

WORK HISTORY

Alegent Health - Medical Records Retrieval Specialist

Omaha, NE

• 08/2007 - 05/2011

Trained new Medical Records Retrieval Specialists, ensuring a

thorough understanding of company policies and procedures.

Streamlined interdepartmental communication by designing easy-to•

use templates for requesting and sharing essential patient data.

Optimized workflow through continuous process improvement,

leading to increased productivity within the team.

Assisted in compliance audits, demonstrating adherence to industry

regulations regarding medical record management.

Childrens Hospital - Ca, Customer Service

Omaha, NE

• 05/2000 - 11/2007

Assisted patients with daily living activities, promoting

independence and dignity.

Checked patient vitals such as temperature, blood pressure, and

blood sugar levels.

Promoted good oral and personal hygiene by aiding patients with

shaving, bathing, and teeth brushing.

Enhanced patient satisfaction by providing compassionate and

attentive

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