Senior Program Manager

David J. Rohrman

**** * ***** **** ******

Sun City, Arizona 85351

262-***-**** Cell

**********@*****.***

https://www.linkedin.com/in/djrohrman/

Senior program manager, information technologist and consultant with experience in healthcare, financial services, insurance, manufacturing and transportation sectors. Skilled in business solutions for supply chain, financial reporting, health care and high-volume customer transaction centers. Unique ability to solve business problems with strategic solutions leveraging process improvement, human factors and technology. Advises senior management on strategic technology issues and cost containment opportunities. Technical specialties include program and project management, security, data networking, operating systems, infrastructure architecture technologies, using Scrum, Waterfall, and ITIL frameworks. Previous experience in the defense industry including the attainment of security clearance.

Work Experience

Greenbrier Companies (KForce) Lake Oswego, OR Jun 2023 – Sep 2024

The Greenbrier Companies is an American publicly traded transportation manufacturing corporation based in Lake Oswego, Oregon, United States that specializes in transportation services, notably freight railcar manufacturing, railcar refurbishment and railcar leasing/management services with leading designers, manufacturers and marketers of rail freight equipment in the US, Mexico, Romania, South America and Turkey.

Senior Program / Project Manager

Planned and managed project activities in the corporate PMO to include:

Evaluation of ServiceNow Change Management, Asset Management, and CMDB modules

Planned and managed training and implementation evaluation of Incident, Knowledge, Change Management, Employee Center, Service Operation Workspace, Notification Enablement, and Dashboard, Reporting and Analytics, Hardware Asset Management (HAM) and Software Asset Management (SAM) functions within Washington DC ServiceNow version for enterprise

Assumed duties to implement and support of post-implementation (hypercare) responsibilities of Microsoft D365 to include supporting of regression testing and application changes through test and North America production deployment within Azure Dev Ops

Implemented Optym’s Ocomo application to all 7 railway maintenance sites

Silicon Valley Bank (Varite) Phoenix, AZ Jan 2023 – Apr 2023

Silicon Valley Bank (SVB) is a state-chartered commercial bank headquartered in Santa Clara, California that is the primary subsidiary of SVB Financial Group, a publicly traded bank holding company with offices in 15 U.S. states and over a dozen international jurisdictions. As a regional bank in the Bay Area, SVB offered services specifically designed to meet the needs of the tech industry and is the largest bank by deposits in Silicon Valley and is the preferred bank of almost half of all venture-backed tech startups.

Senior Project Manager

Planned and managed project remediation activities in the security workstream related to Data Protection activities included:

General Security standards, policy, and procedure development

DLP analysis and configuration based on standards and policies

Implement process to review firewall policies and rules on quarterly basis

Implement application flowcharting to identify critical data and track where the data was being shared and copied

Encryption of data at rest and data in motion

Planned for policy and implementation of data obfuscation

Arizona Public Services (APS) (Versa) Phoenix, AZ Apr 2022 – Nov 2022

Arizona Public Service generates energy for 2.7 million Arizonans whose service territory stretches across the state, from the border of Mexico to the Grand Canyon, from Gila Bend to Payson. APS is the state’s largest and longest-serving energy provider with more than 6,000 dedicated employees powering the vision of creating a sustainable energy future for Arizona.

Senior Project Manager

Planned and managed project remediation activities in the security workstream related to Data Protection activities included:

Buildout of Cisco FlexPod infrastructure to include Virtual Machines (VMs) Storage and Memory Configurations of Development, QA, Training, and Production environments.

Buildout of Network infrastructures and firewall rule request processing.

Managed and coordinated penetration testing activities

Managed architecting and implementing a Manage File System, proprietary monitor consoles, failover testing for network attached storage (NAS), and refining the network segmentation for security protection. Managed software development for integration to other systems.

Gilead Sciences, Inc. (Vivo, IT Solutions) Foster City, CA Nov 2019 – Mar 2022

Gilead Sciences, Inc., is an American biotechnology company that researches, develops and commercializes drugs and focuses primarily on antiviral drugs used in the treatment of HIV, hepatitis B, hepatitis C, and influenza, including Veklury (remdesivir), Harvoni and Sovaldi.

Senior Program / Project Manager (Security Services)

Managed projects and project financials for the following projects. These projects were managed from individual financial workbooks (FWB) in Excel for financial granularity and transposed to Clarity PPM for reporting purposes. Projects were managed in an in-house developed methodology (Unity)

Managed projects from Proof of Concept (POC) to implementation handoff to operations

Vulnerability Identification and Remediation – Transitioned internal identification, remediation, and exception process (integration) to a third-party vendor within a 3-month period which lead to the early termination of services that were provided by an outsourced vendor.

Deception Techniques – Implementation and report integration of a honeypot-product (Attivo) throughout the enterprise

Passwordless authentication through biometrics (TruU / Octa) with API integration with the Identity and Access Management system (IAM), the Single Sign On (SSO) system, and Active Directory System (AD).

Password Governance via password management, reporting, and scanning (Preempt)

Enhanced Network Security – north/south and east/west network traffic scanning (Vectra)

Quality Document Management Systems Consolidation – combined acquired company’s quality documents into Gilead’s enterprise system (VeevaVault and ComplianceWire)

Alight Solutions (ASK) Lincolnshire, IL Jan 2019 – Aug 2019

Alight is a leading provider of human capital solutions that helps clients and their enterprises navigate the complexity of health, wealth and HR while combining data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Alight services are supported by 19 global centers helping 23 million people and their 11 million family members to simplify work and life, both now and in the future

Senior Project Manager

Planned, initiated, and managed Vendor and Client business-to-business migrations from Disaster Recovery data center (DR) to new DR location. Migrations included Internet and private (MPLS) circuits as well as VPN-linked connectivity.

Interfaced with Vendor and Clients to provide overview of activities, timing of when they need to evacuate the original DR site, and who to contact at the new facility.

Planned and organized Oracle database migration waves. Migrations include identifying application owners, planning and disseminating migration approach, managing migration effort during off-hours and weekends.

Hosted and managed daily meetings between infrastructure, database, and application groups to assure migration success.

Managed voice circuit migrations (low voltage) from original DR site to new DR data center.

HydraForce (Optomi) Lincolnshire, IL Oct 2018 – Dec 2018

HydraForce offers one of the most comprehensive lines of high-quality hydraulic cartridge valves for the mobile and industrial equipment markets by designing and manufacturing high performance valves that meet virtually any need encountered.

Senior Project Manager

Managed IT-related projects to include:

IP readdressing project to readdress the US and UK office and manufacturing plants.

Implement Incident, Problem, Change Management, and CMDB modules within the Service Now service delivery platform.

Valent USA (The Rockridge Group) Libertyville, IL Jul 2017 – Aug 2018

Valent U.S.A. LLC is a leading crop protection firm serving the agricultural and non-crop products markets in North America by helping growers produce safe and abundant food and fiber crops, and horticultural professionals improve the quality of life for their customers. Valent also develops, registers and markets innovative, technological solutions for crop production and pest management as well as developing biorational products that create value and solve problems for its customers globally. Valent is a subsidiary of Sumitomo Chemical, headquartered in Tokyo, Japan, and is one of Japan's leading chemical companies, offering a diverse range of products globally.

Senior Program / Project Manager

Managed IT-related projects to include:

Legal department migration to a cloud-based document management system. Planned and executed the implementation of cloud-based iManage to include the consolidation and migration of legacy documents (agreements, cases, copyrights, and other corporate documentation) and the development and implementation of a collaborated file structure in support of new document storage and retrieval. Managed activities and participated in collaboration of vendor contract review and approval.

Researched and assessed Product Lifecycle Management (PLM) system and managed selection process for system. Included identifying and leading the selection process of PLM solution through an RFP selection process as well as managing vendor meetings and presentations for team evaluation. Also planned initial implementation process and schedule after evaluation selection.

Managed cost and activity related to a proprietary Customer Resource Management (CRM) application using an Agile framework.

Legal and HR Module initiations in Service Now. HR Module implementation included the review and definition of benefits as well as internal on and off boarding of contractors and employees.

R&D laboratory build-out and relocation of all IT-related requirements to include switching infrastructure implementation, wireless networking, enterprise-level and site implementation of Skype telephony, and conference room telecommunications installations. Managed Technology Transfer projects. Managed post-move hypercare support and problem remediation. Developed and managed budget of over $1.5 million

Baxalta (Insight Global) Vernon Hills, IL Jun 2016 – Dec 2016

Senior Project Manager

Designed, developed, and executed a schedule to migrate 6 Large Offices (200-1500 users per site) and 17 Manufacturing sites (400-2500 users per site) from the company’s parent company (Baxter) to an intermediate and independent stand-alone company (Baxalta) in preparation for integration with the company’s new parent company (Shire). All activities were North America based. In addition, supported and transitioned process and strategies to the EMEA and APAC separation teams.

Managed and assured outsourced hardware integration company’s (Dimension Data) compliance with enterprise standards related to network hardware refresh for LAN and WAN upgrades. Managed network vendor activities related to circuit sizing and defined characteristics.

Assured integration vendor fulfilled SOW delivery requirements comprised of activity documentation (site surveys, LAN and WAN diagrams, equipment room elevation drawings, before and after photos, and wireless access point (WAP) locations and heat maps) and schedules. Managed and assured internal quality documentation requirements were fulfilled in support of infrastructure qualification, to include network and wireless infrastructures.

Coordinated with remote-site management to assure down-time schedules would be capable of accommodating the hardware upgrades and network transitions.

Traveled to sites and managed hardware refresh and network separation activities during limited manufacturing downtime schedules.

Managed Change Control documentation (start to finish) and represented efforts to Change Management Board (CMB) in support of separation and hardware refresh activities.

Managed and controlled issue resolution (hypercare) after separation and hardware refresh remediation activities to include application, internal access, external access issues and transitional access capabilities.

Managed and maintained $5M budget.

Societe Generale S. A. (Insight Global) Chicago, IL Sep 2015-Jun 2016

Societe General is a French global financial firm present in 66 countries with a solid foundation in Europe and in high-potential regions across the globe with 146,000 employees of the Group and its subsidiaries supporting over 31 million individual customers, large corporations and institutional investors worldwide by offering a wide range of advisory services and tailored financial solutions.

Senior Program / Project Manager

Designed, developed, and executed a schedule to transition 800+ servers from a local data center to a remotely located data center. In order to close the local data center, activities supported the consolidation of data center resources after the SG acquisition of NewEdge Trading systems.

Interviewed system owners and determined timeframe, migration method (V2V, P2V, Forklift, or Migrate Services), and resource requirements for server migration. Systems included Windows, Linux, Oracle Databases (RAC), MS SQLServer, and other various supporting O/S and appliance devices.

Represented all changes weekly to Change Management Board. Managed weekend changes and coordinated activities between Network, Server, Security (Firewall / Load Balancer), and user testing acceptance.

Determined virtual methods for V2V migrations (ESX or Nutanix).

Scheduled (JIRA and Service Now) and managed NAS migrations (Hitachi NAS to Net App NAS).

Developed and presented PowerPoint presentation decks to senior staff related to progress and status of migration efforts.

Reviewed and initiated decommissioning of datacenter equipment to include physical walkthroughs with datacenter operations staff to flag and remove and to dispose or re-purpose physical company assets prior to evacuation of premises.

Collaborated, planned and supported Disaster Recovery exercise to fail over Nutanix system in production data center to newly implemented environment established in new Disaster Recovery data center.

Supported, documented, and provided Business Impact Analysis department with proof-of-concept evidence related to Disaster Recovery functionality.

AbbVie (Insight Global) Waukegan, IL Apr 2013-Jul 2015

AbbVie is a global biopharmaceutical company comprised of 28,000 scientists, researchers, communicators, manufacturing specialists, and regulatory experts with the focus on developing new drug products and new ways to help people manage some of the most serious health conditions.

Senior Program Manager

Managed the inception and advancement of the Security Practice through a specific workstream related to the separation activities for AbbVie from Abbott Labs. Activities included analyzing, managing designs, and initiating systems in new environment as well as initiating services for day-to-day operations. Planning, initialization, and implementation of the Office of the Chief Information Security Officer (CISO).

Initiated security capabilities to include Information Risk Management, Security Monitoring and Detection, Data Classification, Data Loss Prevention, Incident Monitoring and Response, and Infrastructure Security Review and Assessment.

Systems implemented included Federation (PingFederate) and Identity and Access Management (Oracle Identity Manager), Active Directory (AD), and their full environments in compliance with Software Life Cycle (SLC) adherence to validation and related required supporting documentation. Developed software for IAM interface to Single Sign on, HR, and other downstream systems. Negotiated cost and managed vendor purchase activities.

Collaborated, designed, and implemented Human Resources on and off boarding of employees and contractors to include the outside entities of Workday and Fieldglass as trusted sources for global contractor sourcing and management. This allowed Human Resources to act as the single source of truth for the company workforce and forced a single source of identity creation, management, and retirement that controlled application access as well as feeding downstream systems requiring identities and identity states in those systems.

Established enterprise single identity source-of-truth in cooperation with Human Resources and Compliance departments in support of access and role definition for downstream systems.

Program Management to include project initiation, tracking, and communication to senior management. Workstream representation at various change, communication, and cross-company meeting boards. Documentation generation and management of system and process design, communication to senior and global staff, and operation functions supported and managed by a $13-million-dollar budget.

Business Impact Analysis / Business Continuity design and planning for disaster recovery and extended outage scenarios.

Coordination of operation transition activities between newly initiated processes and 3rd party outsourcing which separated services, and newly initiated operations.(HP, Service Now, etc.)

Collaborated and resolved issues related within and between major separation workstreams.

Chicago Transit Authority Chicago, IL Jun 2012 – Dec 2012

Chicago Transit Authority (CTA) is the operator of mass transit in Chicago, Illinois, United States, and some of its suburbs, including the trains of the Chicago "L" and CTA bus service.

Program/Project Manager;

Managed 9 Network Infrastructure Team Members

Planned and modeled implementation of fully meshed Cisco Nexus 7000-series switches architecture to replace non-meshed Cisco Catalyst 6513 core infrastructure. New infrastructure required multicast configuration to accommodate 7000+-camera video system, and SCADA-based control system for metro-transit railroad function and control capability.

Planned and managed implementation of a multi-firewall / DMZ system to a redundant, multi-location firewall /singular DMZ system and incorporated a multi-vendor ISP with a shared-load (BGP) configuration. System included user-based VPN, B2B VPN implementations, and complete firewall-to-Internet security functionality. Also implemented AAA authentication between Cisco ASA-5585 to Cisco Access Control Server (ACS) / MS-Active Directory

Co-ordinated network cloud outsourcing for Oracle services between application implementation and Oracle services.

Managed the modeling of a multi-Data Center switch implementation that included a transition of physical server to virtual server (Cisco UCS) and de-centralized storage capability.

Planned and initiated Frame Relay to (AT&T) Opteman transition between 9 sites and integration into core networking functions.

Managed internal and external vendor ordering, delivery, and inventory processes related to project activities.

Fenwal, Inc., Lake Zurich, IL Aug 2008 – Feb 2012

Fenwal is a global blood technology company dedicated to supporting transfusion medicine and cell therapies currently owned by Fresenius Kabi, a global healthcare company that specializes in lifesaving medicines and technologies for infusion, transfusion and clinical nutrition.

Global Network Manager

Managed all project and operations efforts associated with Data and Telephony (Cisco, Nortel/Avaya) network activities at Fenwal, a restructured unit of Baxter taken to a free standing venture-backed business. Managed a staff of 5 with an annual budget of $2.2 million.

Implemented and installed an international MPLS network with a secure Internet fail-over at major manufacturing and sales sites (9 sites) and secure Internet network structure to international remote sales offices (12 sites) making sites fault tolerant to independent network issues.

Managed and implemented network infrastructure for Data Center transition from outsourcer to in-house solution. Worked extensively with electricians, HVAC, and fire suppression installers to learn and assume data center management responsibilities. Transition completed on time without business interruption, saving company $3million net per year over 6 year timeframe. Also worked with Server Team to implement and support SAN infrastructure. Responsible for Disaster Recovery implementations and annual testing.

Transitioned Internet presence from outsourced vendor to a dedicated DS-3 Internet access along with policy development and firewall implementations (Cisco, Juniper and Palo Alto). Implemented enterprise Internet content filter function application, complete with policy building and activation. Transition included B2B VPN installations.

Managed and implemented new switch infrastructure replacement at 8 overseas facilities to replace aged switch infrastructure to increase transaction speeds. Sites included manufacturing and sales facilities. Evaluated Ariba wireless systems.

Architected and implemented replacement wireless access system at major sites to replace disparate systems and unify wireless management in a single, fault tolerant management point.

Developed, designed, financially modeled, and implemented cost reduction campaigns (network and telephony) to reduce annual operating expenses by 20%.

Education

Purdue University

B. S. Electrical Technology

A. A. S. Supervision (Industrial Engineering)

Certifications

Certified Information Security Manager (CISM)

Certified Information System Auditor (CISA)

Professional Development

Completed SANS SEC-560 - Network Penetration Testing and Ethical Hacking Course

Completed SANS SEC-401 - Security Essentials Bootcamp

Military Experience - United States Air Force

Retired Officer

Experience in Civil Engineering Management, Aerial Port Operations, and Aircraft Armament Systems Management

Advanced Security Clearance

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