Human Resource Change Management

SRAVANI DAYATHRI

Junior Human Resource Professional

Ph: +91-889*******

Email: ********.********@*****.***

PROFESSIONAL SUMMARY

Around 2 years of exclusive experience on Human Resource Management includes Global Mobility, Talent Management, Labor Relations, Regulatory Compliance, Stakeholder Management and Change Management. Excellent documentation skills, highly self motivated and able to set effective priorities to meet immediate or long term goals to fulfill project or operational deadlines. Able to adapt the knowledge and understand the skills of new products and process. Vibrant team player with belief in taking positive approach towards resolving issues. PROFESSIONAL EXPERIENCE

Company: Amazon

Role: Associate, Centralized Time Keeping

Duration: November 2018 – January 2020

Amazon is a multinational technology company which focuses on E-Commerce, Cloud Computing, Digital Streaming and Artificial Intelligence. Roles & Responsibilities

• Worked on projects like schedule removal, vacation time off, new hires and monitoring the employee’s login hours

• Worked on Applying/Denying pay codes which can be called as leaves

• Exclusive hands-on experience in payroll department with their tools to perform the activities like credit the salary if employee misses any pay in past pay period, balancing the employees current and past pay.

• Worked for the Singapore Amazon Project, to track their employee’s login metrics . Tools Worked on: People portal, Payroll center, ADP, Day force, My Time, Lenels, FCLM, Trouble ticketing tool

Company: 24[7].ai, Inc

Role: Digital Interaction Advisor

Duration: September 2017 – November 2018

24[7].ai,inc is an customer experience and services company that uses artificial intelligence and machine learning to understand consumer intent. It provides services to the customers in various fields like Education, Financial services, healthcare, insurance etc., Roles & Responsibilities

• Coordinate the performance management and promotions processes ensuring adherence to timelines and accurate and fair reward decisions.

• Coordinate with career counselors and managers to enable the implementation of performance improvement plans.

• Coach and advice career counselors to ensure effective delivery of difficult messages.

• Proactively monitor personnel issues or situations.

• Advice personnel on required, selective training appropriate for development.

• Develop and distribute reports on a regular basis and upon request.

• Worked on technical issues for AT&T, a carrier in USA. ADDITIONAL TECHNICAL SKILLS

• Salesforce Certified Administrator.

• Salesforce is a cloud based software company that provides customer relationship management(CRM) software and applications.

• Proficiency in managing salesforce environments, including user roles, profiles and permissions.

• Skills in creating workflows, process builders and automation rules.

• Ability to create and manage reports and dashboards to provide business insights.

• Integrating Salesforce with other systems and applications.

• Technical skills in Apex, Visualforce, Lightning. PROFESSIONAL CERTIFICATION

• Salesforce Administrator, August 17, 2024.

EDUCATION

• 2013-2017 : Sreyas Institute of Engineering and Technology, BTECH, Hyderabad, Telangana, India –Electronics and Communications Engineering.

• 2011-2013 : Kakatiya JR College, Nizamabad, Telangana, India –Mathematics, Physics, Chemistry.

• 2006-2011 : Nirmala Hrudaya Convent, SSC, Nizamabad, Telangana, India. KEY TECHNICAL SKILLS

HR Management Global Mobility, Talent Management, Labor Relations, Regulatory Compliance, Stakeholder Management, Change Management. Software Payroll Software, Salesforce, Application Tracking systems, Matlab, Xilinx, MASM, C language

Operating Systems Windows XP, Windows 7,Windows 10, Windows 11 Documentation/Reporting Microsoft Word, Microsoft Excel, Microsoft PowerPoint INTER PERSONAL SKILLS

• Leadership qualities with strong sense of team spirit.

• Quick learner with creative thinking and willingness to go the extra mile to achieve successful results.

• I always try to be in a positive frame of mind.

• Ability to accept constructive feedback.

DECLARATION

I hereby declare that above mentioned information is true to best of my knowledge Place: Hyderabad

Date: 08-09-2024 SRAVANI DAYATHRI

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