Customer Service
Resume:
High School Diploma
Patrick Henry High School
Roanoke, VA
Some College (No Degree) -
AA Paralegal Studies
Dominion College
Roanoke, VA
"Unfortunately, I was unable to
complete my paralegal degree. I
was a Dean's List student when
the college unexpectedly closed.
The nearest institution offering
the program required a lengthy
commute that was not feasible
for me at the time."
Ambitious Family Manager (SAHM), making a debut back into the workforce; with over 20 years of experience in household operations and childcare. Adept at fostering a nurturing environment and balancing a successful budget. Former Assistant Manager at Phat Katz Tattoo, skilled in customer service, transaction handling, and shop operations. Proven track record of adaptability and responsibility. Proficient at new technology and eager to learn.
Skill set so extensive and diverse from life experience and role as a Family Manager (SAHM). If given a chance, I will make a valuable asset to any organization.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational KRISTI HAYNES goals. ”
CONTACT
*.**********@*****.***
Charleston, WV 25301
EDUCATION AND
TRAINING
SUMMARY
SKILLS
04/2024 - 07/2024
Sales Associate
711 Gas Station Charleston, WV
• Customer Service
• Promotional support
• Business Development
• Retail loss prevention
• Payment Processing
• Customer Needs Assessment
• Detail Oriented
• Organizational
• Excellent Communication Skills
• Cashier
• Budgeting
• Scheduling
• Inventory Control
• Merchandise Display
Written and oral communication
skills
•
• Self-Checkout Assistance
• Cash Handling Accuracy
• Teamwork and Collaboration
• POS System Operation
• Reliable and punctual
• Superb time management
• Listening Skills
• Merchandising understanding
• Energetic self-starter
• Professional Demeanor
• Problem-solving skills
• Relationship Building
• Flexible Schedule
• Goal-Oriented
• Negotiation Tactics
• Product Recommendations
• Multi-tasking strength
• Outgoing Personality
• Time Management
• Store Opening and Closing
• Cleaning
• Cooking
EXPERIENCE
Provide prompt, efficient and courteous customer
service
•
Drive sales through effective communication with
customers
•
Maintain a clean, customer friendly environment in your franchisee's store
•
Perform cashier duties (ring sales and maintain
cash control)
•
Perform all regular cleaning activities, and other tasks included in your job assignments
•
Forecast, order and stock merchandise (with
appropriate training)
•
• Check in merchandise deliveries from vendors
• Prepare and serve snack style foodies
05/1999 - 03/2024
02/2003 - 11/2007
08/2000 - 11/2002
Family Manager
Self Charleston, WV
Tattoo Shop Assistant Manager
Phat Katz Tattoo Tampa, FL
Receptionist
DAATS Inc Roanoke, VA
Created detailed budgets to track expenses across
the family, including tracking of income and
investments.
•
Organized family schedules and activities, ensuring everyone was on time for appointments and
events.
•
Assigned age-appropriate chores to encourage
self-confidence and responsibility.
•
Took children to and from school and extra-
curricular activities.
•
• Overseeing or completing home maintenance tasks
Developed systems to streamline daily routines
such as meal planning and grocery shopping.
•
Greeted customers and provided information about
artists, tattoos and piercing service selections
•
Scheduled appointments for artists and maintained
proper documentation for services
•
Operated the cash register to process customer
purchases accurately and efficiently
•
Ensured compliance with safety regulations when
handling hazardous materials or equipment
•
• Greeted visitors and provided them with assistance. Provided excellent customer service at all times
while interacting with both internal and external
customers.
•
Scheduled appointments for clients, customers, and other visitors.
•
Performed clerical duties such as filing,
photocopying, transcribing, and faxing.
•
Managed inventory of office supplies and placed
orders to ensure adequate stock levels.
•
Performed data entry tasks into various computer
systems accurately and promptly.
•
Assisted with special projects assigned by
management when required.
•
Answered incoming calls, took messages, and
transferred calls to appropriate departments or
personnel.
•
Contact this candidate