Product Management

Shrinivas Sharma

Contact: +91-988******* E-Mail: ***********@*****.***

A multi-functional expert offering 18+ years of experience in IT with expertise in: Academic Details

**** *** ***** (Strategy and Finance) from IIM Bangalore, KA. 2005 B.E (Computer Engineering) Pt. RaviShankar Shukla University, Raipur, CG. Profile Summary

A result-oriented professional with proven success of over 18+ years in Product Management and Product Development

Proficiency in formulating business strategies and strategic utilization and deployment of available resources to achieve organizational business objectives while duly complying with the regulatory guidelines

Building and maintaining healthy business relations with major clients and vendors, ensuring customer satisfaction via service quality compliance

Demonstrated abilities in managing customer-centric banking operations and ensuring customer satisfaction by achieving delivery & service norms

Skilled at establishing corporate goals, short-term and long-term budgets, and developing business plans for the achievement of these goals

Interfacing with people at all levels, managing a healthy work environment, and inculcating bonded teamwork with high work ethics

An effective communicator with good interpersonal, leadership & negotiation skills

Industry expert having a keen understanding of the Project / Client Requirements coupled with hands-on exposure in handling all phases of the Project / Program Life Cycle

Skilled in conducting Detailed Requirement Gathering (DRG) to understand clients’ requirements to be translated into Business Requirement Documents (BRD) and giving a direction for building detailed functional specifications ensuring creative expression

Adroit in drawing up test strategies, performance analysis (actual and expected evaluation), and SWOT analysis and skilled in working out test design and test execution plans

Efficient Team Leader & Player, combining communication, interpersonal & critical thinking skills with analytical, decision making and leadership capabilities to enhance organizational objectives

Expert in Managing project Development, Support, Enhancement, and Maintenance.

Solid understanding of software development, including analysis, design, coding, system and user testing, problem resolution, and planning.

Established credibility in spearheading the entire project management initiatives end to end right from the conceptualization, strategic & project planning within the set parameters, and operational analysis. Experience in managing projects involving various technologies including fintech and in multiple domains (Capital Markets, Banking (Accounting, Loan/ Leasing), and Assets Management).

Expert in managing & leading teams for running successful Back office /Middle office operations & experience developing procedures, and service standards for business excellence. Ability to manage multiple high-stakes initiatives and cross- functional teams in a global environment.

Technical Proficiencies

Methodologies

Scrum, Scaled Agile, Spotify

Business Modeling Microsoft Visio

Project Management JIRA, Microsoft Office, MS Excel Database Db2, Oracle

Languages COBOL, Java, Python

Operating System Z/OS, Linux, windows

Statistical Analysis IBM-SPSS

Big Data Ecosystem Hadoop, Hive, HDFS, Spark

Low Code Microsoft PowerApps

Cloud AWS, GCP

Product Management Product Delivery Program Management Project Management & Implementation Agile

Estimation Resource Management Quality Processes Business Domain Expertise Problem Solving & Conflict Resolutions People & Process management Stake holder Management Risk Planning and Mitigation Leadership Skills Organizational Experience

Jun 2023 – Till Date: Intellect, Chennai, TN

AVP (Middle East and Africa): Overseeing the development and improvement of banking solutions of Intellect (iGCB) for the needs of individuals and businesses, with each product in a distinct stage of evolution and maturity

• Overseeing the Middle East and Africa's implementation and improvements of Intellect Global Consumer Banking Products

(IDC, LMS, RLOS/CLOS, etc.)

• Researching market opportunities, value proposition Implementation of customized solutions

• Lead each value stream's plan (roadmap), prioritization, and solution. Oversee scope modifications, timely delivery, and obstacle removal. Arrange and notify all relevant parties of the product's changes.

• Participating in & facilitating coordination among multiple teams, including internal stakeholders, customers, and product teams

• Tech Stack Mainly includes Java – Spring Boot, Angular and Multiple Payment Switches (Zimswitch, HelloCash, etc.) Dec 2022 – May 2023: Tata Motor Finance, Mumbai, MH Digital Product Head: Managing the lending solution space, consists of several products at varying stages of development and maturity

• Managing the Digital Product Division of TMF' ( Tata Motors Finance )

• Leading the strategy (roadmap), setting priorities, and developing solutions for each value stream; managing scope modifications, on-time delivery, and obstacle removal

• Oversee the roadmap, prioritization, and solution for each value stream, including LOS, LMS, and other customer facing products of digital business

• Assisting in the coordination of several teams, such as the product team, customers, and internal stakeholders. Nov 2021 – Nov 2022: Concentrix Innovation Labs, Bangalore, KA Group Lead, Product Management: Managing multiple Solution Areas where, each Solution Area carries 10 or more software products - homegrown, and each product is in different stages of evolution and maturity levels

• Heading Product Management of Fintech.

• Researching market opportunity and value proposition

• Lead Plan (Roadmap), Prioritization, and solution for each value stream

• Coordinate and communicate with all stakeholders about the changes in the product.

• Participating & facilitating multiple team coordination including internal stakeholders, customers, and product teams

• Work in progress (go to market strategy) launch Incentive (GIP), Pricing (CPT), and Billing (CBS) products to market by Q3 2023

• Multiple SPMs, PMs & POs are my reports, and I, as a Solution Manager, report to the Head of the Solution Management Office

• Tech Stack Mainly includes Java – Spring Boot, Low-Code and No-Code Platform, .Net Oct 2014 – Oct 2021: FIDELITY INVESTMENTS, Chennai, TN Product Lead: The Investment Accounting (Investone) product is offered by SunGard Investment System (FIS) on an installed or remote basis. Investment Accounting may receive the data required to do investment portfolio accounting and report from two primary sources i.e., the original entry on online menus and screens and capture from an external accounting system or other external data sources.

• Spearheading the Product Management & Quality of Fund Accounting (Investone and all satellite products)

• Plan (RoadMap), prioritization, engineering which includes release enhancement and fixes.

• Coordinate and communicate with all stakeholders about the changes in the product.

• Participating & facilitating in requirement gathering, issue clarification, and change management; sign-off by all stakeholders.

• Manage scope changes, on-time delivery, clearing roadblocks

• Monitoring escalations, critical incidents, and issues & preparing root cause analysis for the same to avoid any recurrences.

• Reporting analytics of the data and functionality is complete, accurate, and available to users on time.

• Launched multiple funds specific to Millennial based on ‘Millennial Money Study’ where whole fund accounting and whole portfolio managed within our product space.

Jun 2012 – Sep 2014: ROYAL BANK OF SCOTLAND, Bangalore, KA Back Office and Middle Office Support Manager: The Back Office is an operating platform that facilitates the delivery of Back Office, New Back Office, and HOIS to branches and other users. It provides the only input/inquiry system available to branches.

• Spearheaded Back Office and Middle Office operations

• Ensure all L2 Batch Cycle SLA and deliveries are met and coordinate the daily allocation of work.

• Play an Incident Manager role when major issues are encountered.

• Manage, communicate, and manage the end-to-end issue

• Plan, engineer and implement robust and cost-effective computing environments, exploiting emerging technologies to provide compelling client solutions to our business users

• Collaborate with other teams upstream, downstream, development/product team, and business as required to manage issues.

• Monitoring & reporting on standards & performance targets.

• Providing prompt and accurate information on individual performance and other management responsibilities May 2009 – Jun 2012: IBM India Pvt. Ltd., Bangalore, KA Team Lead Development: Lead the financing contracts and financed assets of IBM (ICFS). It enables customers of IBM machines to prepare financing proposals for all business transactions like New Lease, New Loan, Mid-Lease, End of Lease, etc. This system has features for Contract management, Billing Invoice generation, and Accounting.

• Lead this Application from offshore.

• Active involvement in all the Phases of SDLC (Software Development Life Cycle) Agile until the code went into production and worked in Budapest, Hungary as a part of this role for short

• Defined the team structure and took care of resource needs while maintaining the right balance of profitability for the organization.

Mar 2006 – April 2009: ACCENTURE India Pvt. Ltd., Chennai, TN Software Developer: Involved in all the Phases of SDLC (Software Development Life Cycle) Agile until the code went into production and Worked in Brussels, Belgium as a part of this role for the short term.

Code changing according to the client requirements, unit test, subsystem test, and Regression testing.

Peer Review at each of the above phases of development.

Involved in Preparing Estimation, DAD (Detailed Application Design), and bridging pitfalls in design

Involved in creating Reusable assets for Projects, like Training materials and REXX and Microsoft Excel tools

Active involvement in all the Phases of SDLC’s (Software Development Life Cycle) V-Model until the code went into production.

Workshop/ Certification/ Shot Duration Programs

1. Business School/University: HKUST Business School, Hong Kong Topic: Global Implications of Fintech Innovations, 2019 2. Business School/University: IMD Business School, Switzerland Topic: Primer in social and financial innovation, 2019 3. Business School/University: Koç University, Istanbul, Turkey (GNAM) Topic: From Local to Global: Concept, Framework and Analytics Tool to Develop an Effective Global Strategy, 2019 4. Business School/University: IIM Bangalore, India Topic: Design Thinking, 2019

5. Business School/University: MIT, 2009

Topic: Certified Application Developer

Personal Details

Date of Birth 14th Jan 1983

Address 40A, 2nd Street, Shankar Nagar, Chromepet - 600044, Chennai Languages Known Well versed with Hindi, English and familiar with Tamil, Telugu References

Available upon request

Declaration

I, Shrinivas Sharma hereby declare that all the details furnished above are true and genuine to the best of my knowledge.

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