Shannon Hiteshew
Seeking a position in customer service or janitorial cleaning
Lansing, MI 48933
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Cahier/Customer Service
Shell Gas station/ EZ Mart - Lansing, MI
September 2020 to February 2021
• Cash handling
• Customer service
• Detailed cleaning
General Manager
Radisson Hotel Group - Lansing, MI
May 2019 to March 2020
• Determined staffing and scheduling requirements
• Promoted after 4 months years
• Tracked sales performance
• Developed strong relations with customers and vendors on behalf of the organization Education
High school diploma in General Studies
Fulton Alternative Education - Middleton, MI
Skills
• Food Service
• Cashiering (8 years)
• Cleaning Experience (10+ years)
• Customer Service (10+ years)
• Cash Handling (8 years)
• Food Preparation
• Kitchen Experience (5 years)
• POS (5 years)
• Serving Experience
• Retail Sales (10+ years)
• Sales (4 years)
• Home Care (2 years)
• Microsoft Word (4 years)
• Computer Skills (3 years)
• Laundry (10+ years)
• Cooking (5 years)
• Caregiving
• Guest services
• Writing Skills
• Organizational Skills
Assessments
Customer service — Familiar
March 2022
Identifying and resolving common customer issues
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.