Tina D. Rodriguez
Phone: 254-633-1286Email: *******************@*****.*** Highlights of Qualifications
■ 28 years of clerical, secretarial, and customer service experience
■ Strong written, oral, and verbal communication skills
■ Detail-oriented and time management skills
■ Understanding of policies, procedures, and logistics Relevant Experience
Faneuil May 2022-December 2022
■ Private Contract Labor, 2013-2018
■ Oncor Electric Company, 2010-2013
■ Examination Management Services Inc., 2005-2009
■ Spenco Medical Center, 1993-2003
■ Dealers Electric, 1991-1992
■ Vaughan Abstract Company, 1990-1991
Communication & People Skills
Work from home customer service rep assisting customers with new service,disconnections and billing questions
■ Served as a receptionist and data entry clerk
■ Served as a customer service representative and lead person
■ Ability to receive, handle, and report incoming calls effectively
■ Ability to work in a team and individually
Organization & Time Management
■ Ability to accurately record detailed information
■ Ability to maintain multiple ongoing projects
■ Ability to meet established deadlines
Technical Skills
■ Ability to provide accurate and efficient keyboarding skills—75 WPM
■ Advanced secretarial and computer training
■ Knowledge of Microsoft Word and Excel
■ Knowledge of warehouse practices and procedures
■ Knowledge of warehouse inventory management and maintaining files