Customer Service Call Center

Christine Symons

Professional remote Call Center/Customer Service Agent

Morrisville, PA 19067

*******************@*****.***

+1-878-***-****

Naturally professional at what I do for a living. I have 37 years of experience in these two roles. As well as

Warehouses,Sales in general.

Willing to relocate to: Morrisville, PA - Bucks County, PA - US

Authorized to work in the US for any employer

Work Experience

Package Manager

Openway Express Courier-Remote

August 2020 to Present

Inspection and shipping of all packages arriving at my home. Immediately, after our customer’s packages

arrived;I report arrival time and inspection for the state of each and every packages once they’ve arrived

at my home office. Then I make another report to my HR Manager,to inform him of the timing that each

shipment has taken place for customers packages to safely arrive to it’s destination

Education

Bachelor's in Business development Management,Office Automation,Computer

Science

CHI INSTITUTE - Southampton, PA

September 1990 to June 1992

Skills

• Courier

• Payroll

• Recruiting

• PeopleSoft

• Customer service

• Interviewing

• Oracle

• Microsoft Office

• Talent acquisition

• Sourcing

• AWS

• Machine learning

• Databases

• HR sourcing

• ATS

• Social media management

• Jira

• SQL

• Java

• Agile

• XML

• MySQL

• JavaScript

• Linux

• Scripting

• Driving

• Van driver

• Git

• Windows

• Supervising experience

• Direct sales (10+ years)

• Interviewing (10+ years)

• Application development

• Conflict management

• SharePoint

• Business analysis

• Benefits administration

• Quality assurance

• Office manager experience

• Employee orientation

• Relationship management

• Workers' compensation

• Requirements gathering

• Administrative experience

• Change management

• Human resources

• Computer networking

• Performance management

• Test cases

• Sales

• Cashiering

• Communication skills

• Maintenance

• Leadership

• Organizational skills

• Zendesk

• Data Warehouse

• Business Requirements

• Software Development

• User Interface (UI)

• Web Services

• Maven

• APIs

• Sale,retail sales, customer service representative (10+ years)

• User Acceptance Testing

• Direct sales (10+ years)

• Software troubleshooting

• HTML5

• Sales

• Direct sales

• Leadership

• Relationship management

• Windows

• Google Suite

• Negotiation

• Conflict management

• Help desk

• Marketing

• Computer networking

• Supervising experience

• Google Docs

• Typing

• Retail sales

• Databases

• Web services

• Software development

• Requirements gathering

• Business requirements

• SQL

• Jira

• Java

• Oracle

• NetSuite

• MySQL

• JavaScript

• Quality assurance

• Research

• Machine learning

• Git

• Data warehouse

• Maven

• Test cases

• Cash register

• Office management

• Driving

• Sourcing

• Customer service

• Zendesk

• Software troubleshooting

• Application development

• Business analysis

• Social media management

• PeopleSoft

• B2B sales

• Project management

• Project planning

• Customer relationship management

• Salesforce

• CRM software

• Account management

• APIs

• Inside sales

• Customer support

• Mac OS

Certifications and Licenses

Pennsylvania State Anti Money Laundering Certificate

August 2018 to Present

Anti Money Laundering Certification for licensing

Driver's License

Non-CDL Class C

Assessments

Customer service — Proficient

February 2021

Identifying and resolving common customer issues

Full results: Proficient

Spreadsheets with Microsoft Excel — Completed

January 2021

Knowledge of various Microsoft Excel features, functions, and formulas

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued

development in any professional field.

Contact this candidate