Customer Service United States

*** ********** *****, *******, *******, United States, 30349 +678-***-**** - _audraniquenelur

Audranique Nelum

Re

Dynamic professional with a diverse background in customer service, mobility assistance,

and sanitation. Demonstrates exceptional skills in team collaboration, problem-solving, and

adaptability, ensuring efficient and safe operations. Passionate about enhancing travel and

work experiences through meticulous attention to detail and empathetic service.

EMPLOYMENT HISTORY

Seasonal Retail Salesperson

Kohls, Marina, CA Oct 2021 -Apr 2

Greeting customers, identifying needs, and recommending merchandise, boosting sales during peak season.

* Processing transactions with accuracy, ensuring precise sales totals and customer satisfaction.

Assisting in product location, enhancing customer shopping experience and store efficiency.

Calculating sales prices and managing payments, maintaining transaction accuracy and speed.

Engaging customers with product knowledge and tailoring solutions, driving store performance.

Food Preparation and Serving Worker

Dominos, Marina, CA — Oct 2020- Oct 2021

© Communicating with customers to address orders, comments, and complaints, ensuring satisfaction.

* Handling customer payments and providing accurate change, maintaining cash register integrity.

© Maintaining cleanliness and organization in eating, service, and kitchen areas, ensuring a hygienic

environment,

Preparing daily food items and cooking meals, adhering to safety and sanitary guidelines.

Orchestrating seamless food preparation and customer service, ensuring timely order fulfillment and

maintaining high standards of cleanliness in all areas.

Crew member

MeDonale’s, Marina, Ca ~ Feb 2022 Feb 2023

Communicating with customers to address orders, comments, and complaints, ensuring satisfaction.

Handling customer payments and provided accurate change, maintaining cash register integrity.

Maintaining cleanliness and organization in eating, service, and kitchen areas, ensuring a hygienic

environment.

Delivering exceptional customer service, efficiently managing orders, and maintaining a clean work

environment, contributing to positive dining experiences,

Streamlining order processing, reducing wait times and enhancing customer satisfaction. Consistently met or

exceeding daily sales targets.

Wheelchair

Unifi,, Atlanta, Ga — Dec 2023 - Present

© Assist passengers to their gates, ensuring timely arrivals and departures.

Facilitate smooth transit for passengers with mobility needs, enhancing their travel experience.

* Coordinate with airport staff to streamline passenger flow and reduce delays.

* Provide exceptional customer service, addressing passenger inquiries and concerns effectively.

Assist passengers with mobility challenges, ensuring safe and timely navigation to gates. Enhance travel

experience through attentive care and empathy.

EDUCATION

Mai

na Hi

th School, Marina, Ca ~2017- 2022

Career Technical Education Digital Music and Sound Production

eagoas aspen eanearian aeeoaliny cag nea ze,

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