Hospitality Management
Resume:
Thea L. Pancho
PERSONAL DATA
A degree holder of BS in Hospitality Management with exceptional verbal and nonverbal communication skills, as well as strong time-management and organizational skills. By perseverance and hard work, I have developed my skills and built a strong network. I am willing to receive constructive criticism and recognize the value of active listening, which enables me to continuously improve and contribute to the growth of the organization.
Date of Birth : January 10, 1997
Place of Birth : Silay City, Philippines
Age : 27 Years Old
Gender : Female
Nationality : Filipino
Civil Status : Single
Religion : Roman Catholic
Height : 150.00 cm
Weight : 110 lbs
ACADEMIC BACKGROUND
Tertiary: University of St. La Salle - Bacolod
Bachelor of Science in Hospitality Management
2023
Secondary: (ALS) Alternative Learning System
2015
WORK EXPERIENCE
LRC Student Assistant (2019-2023)
• Making utilization reports.
• Sorting of books, documents and files.
• Assisted supervisors with technical support and issues.
• Assisted students, faculties and staffs in borrowing of books. Address: Bass Street.East Homes 2,
SEstefania Brgy.
Estefania128
Estefania,Bacolod City
Mobile : +63 9-858-******
E - mail : ****************@*****.***
Subdivision
Student Intern (January – April 2023) Business Inn Hotel Bacolod
• Ensured quality work while taking full responsibility for my daily assigned duties.
• I worked in the housekeeping department as a room attendant.
• I also worked in the Food and Beverage department primarily in banqueting as a food server, a food runner and busser.
• I worked with a high level of initiative, sincerity and self-confidence with good customer skills in attending to guest’s requests.
TNC The Net.Com Cybernet Café (October-February 2024) Office In-Charge
• Cashering
• Provide services such as encoding, printing and troubleshooting
• Keep accurate records of logs and inventories of the shop
• Provide excellent customer care
QUALIFICATIONS
Skills (Good communication, strong management and leadership); Capabilities (Can work effective as a member of the team. Can work well under pressure); Qualities (Hard-working, highly organized, willing to be trained, value honesty and punctuality.) SEMINARS
• STRATEGIC MANAGEMENT: LYCEUM of the Philippines University, by Batangas Graduate School, via Zoom, November 25, 2021
• WEBCON READY, SET, GROW: Webinar Convention: Building the Track Toward Excellence for Future Leaders, University of St. La Salle, via zoom, December 1, 2021 CHARACTER REFERENCES
Ma. Gerlie De Guzman LRC
Head
University of St. La Salle -Bacolod
Lovelyn May Ramos
LRC Assistant
University of St. La Salle - Bacolod
Resume: PANCHO, Thea L Page 2
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