Investment Representative, IIROC Licensed Trader, Financial Advisor
Resume:
Dr. Emily Jane Adamowicz
London, ON N6K 4V7
226-***-**** Email: *****.*********@*****.***
Financial Advisor
Substantially grew my financial advising client base starting with the referrals of family and friends, then began taking advantage of connections made through organizations of which I was a part, devised strategies to employ cold-calling prospective clients in my areas of influence, and providing free, community outreach based, informational events at public forums in order to connect with more prospective clients, among other new clientele growth and prospective techniques
Developed a sales technique which I termed the “soft sale” whereby I present new business as a service to the prospective or existing client – matching their language, their ability to grasp new financial information, and employing active listening (asking open-ended questions in order to get the client talking and sharing information that I can use to help build a repour regardless of any differences in age or cultural background)
Learned to attune myself to verbal and non-verbal cues to tease out any emotional hang-ups or reservations on the part of the prospective or existing client: I have learned that it is impossible to separate money from emotion – so compassion, empathy, and the ability to identify concerns so that they can assuaged is crucial to successful sales
Provided financial advice and holistic plans for years to a large base of independent clients covering investment advice and asset management, retirement planning, calculating insurance needs-analyses, providing estate and tax planning, as well as basic financial education including budgeting, creating projections for future earnings and expected income, and continuously modifying plans according to the changing, real-life situations faced by clients when new strategies were in order
Created financial plans that were narrowly focused on a client’s specific financial goal as well as complex and highly integrated holistic financial plans that seamlessly incorporated recommendations that worked in all areas of the client’s financial lives
Managed the investment portfolios of particular private clients (with their permission)
Completed all of my own mathematical calculations primarily using Excel for the projection of income and evaluation of financial needs with regards to insurance requirements, minimum savings required for retirement income, future educational needs of children, optimal estate planning including calculating and making recommendations for the treatment of assets to avoid probate, calculating a client’s capability of taking on loans and credit, as well as managing a mortgage, providing optimal tax planning, and advising on the optimal means for addressing debt
Distilling my calculations down to an easy-to-understand budget and series of recommendations including relevant products, services, and specific actions (always tailoring the style of presentation to the ability of the client to apprehend financial information)
Emily Jane Adamowicz
226-***-**** Email: *****.*********@*****.***
Investment Representative/IIROC Licensed Trader (RR)
Acted as an Investment Specialist and IIROC Licensed trader at TD Waterhouse which included placing and correcting trades ranging from the straightforward to complex options trading
Provided vital market information to investing clients as well as introducing them to a wide variety of investment products and services
Completing straightforward everyday banking tasks and financial transactions on a daily basis as well as completing banking tasks that required extensive troubleshooting skills plus knowledge of manifold technological platforms and relevant departments to assist in solving widely disparate tasks and issues
Serviced up to 30 clients per day at TD, underscoring my ability to efficiently manage my time and cope with a high-paced, high-stress environment
Consistently hit between 200-800% of my sales targets each quarter at TD Waterhouse which included bringing in new business, new wealth, etc.
At TD, liaised with multiple departments as well as branch representatives and managers to solve client problems and take ownership of the issue at hand regardless of how high up I needed to go to resolve client grievances and make sure they felt heard, respected, valued, and ensured that they concluded their interaction with me on a positive note
At both TD, and for my independent clients, I managed confidential client information and adhered to strict compliance standards to best protect clients’ interests as well as those of the bank and its reputation
Conducted mathematical calculations, analysis, and interpretation of financial data and reduced it to easy-to-understand solutions and suggestions for clients as well as explaining financial documents to clients who were interested in the process
Conducted my own accounting and tax preparation for my small business (self-learned)
Completed complex tax returns for the BP Oil Executives during my time at PricewaterhouseCoopers managing their complex, international investment portfolios
Developed extensive knowledge of investment products and strategies as well as quickly being able to assess a client`s portfolio in order to suggest the most appropriate investment options for them
Developed knowledge of a wide variety of investing strategies based on risk tolerance, financial means and goals of the client and honed my skills in explaining these strategies to clients of all levels of financial education
University Professor
Conceived, planned and executed large-scale, complex projects that involved extensive research in a variety of areas including mathematics, statistics, and parameters unique to the client and situation
Emily Jane Adamowicz
226-***-**** Email: *****.*********@*****.***
Excelled at both verbal and written reports, summaries, graphics, and correspondence
Created, edited/proofread, scanned/photocopied, filed and organized documents pertinent to my small business, university training programs, my private clients’ financial portfolios, and tasks that arose as a licensed trader
Managed and analyzed large amounts of confidential data using a wide variety of both proprietary and standard software programs and databases
Extensive experience creating and administering original training programs at Western University and Waterloo Universities
Administering, leading, motivating and managing a team of employees including scheduling, creating and presenting products and services, prospecting, marketing, event-planning, resolving disputes, and setting financial terms
Extensive experience administering complex tasks as a licensed trader including liaising with colleagues, following up with clients, utilizing a wide array of departments and resources, and presenting the pertinent information in a manner comprehensible to the client at all times
Exceptional analytic, critical thinking, communication and negotiating skills developed both through my previous positions as a financial advisor, University Professor, a small business owner, and a licensed trader and investment representative
Managed competing deadlines and fluctuating workloads while maintaining high personal standards of compliance regardless of unexpected challenges or changes to a given task or timeline, always with the client as the center of my efforts
Managed time, scheduling, booking and keeping appointments, responding quickly to all forms of inquiry, and initiating follow-ups and check-ins with clients to ensure satisfaction
Eliminated logistical inefficiencies and streamlined work-flow procedures
Small Business Owner and Operator
Possess the ability to adjust my language, tone and demeanor from one client to the next based on the client’s own language, personal and professional issues, level of financial expertise and financial means, and ability to comprehend new information by using active listening and being highly in tune to both verbal and non-verbal cues – often in quick succession with no break between clients
Diffused tense situations with initially unhappy and even belligerent clients by showing empathy, listening to their complaints and sympathizing with their grievances, taking ownership of their problem and taking appropriate actions to solve the issue at hand and following up if needed to ensure client satisfaction
Able to field any question and if it is something I do not know, I utilize my resources to find the pertinent information in a manner that inspires confidence in my clients
Consistently and honestly displaying empathy towards my clients and utilizing opportune moments to make a personal connection with each client to build relationships built on mutual trust
Emily Jane Adamowicz
226-***-**** Email: *****.*********@*****.***
With regards to my small business, recruited approximately 250-300+ clients since 2010 (I was also working full-time as a University Professor) due to proactive and creative prospecting, the development of client-tailored products, innovative means for client retention, up-selling, and cross-selling and the employment of approximately six employees at any given time to handle the client base
With regards to my financial advising, I eventually created either specifically focused or holistic financial plans and advised of products and solutions for approximately 250+ clients since 2019 with follow-up roughly every six months – I both tapered off this activity and
stopped receiving any compensation for my work once I became a licensed trader at TD so as to avoid any potential conflict of interest (or even the appearance of one)
Provided exceptional client service while at the same time never losing sight of sales goals and targets: using every client interaction as an opportunity for optimizing the chance of new business
Persuaded existing and prospective clients, be they laypeople or experts, of the value of my recommended products and services
Engaged in continuous training on new products and procedures in order to most efficiently serve clients while providing them with the most accurate information
Employment History
Investment Specialist/IIROC Licensed Trader – TD Waterhouse (2021-present)
Tax Compliance Specialist – PricewaterhouseCoopers (2019)
Small Business Owner – (2010 – 2018)
Assistant Professor – University of Waterloo (2015 – 2018);
Adjunct Professor – Western University (2010-2017)
Financial Advisor – Independent (2019 – 2023)
Education
CFP: Exam Upcoming (expected completion September, 2024, followed by the WME course and CIM program);
Professional Financial Services Post-Graduate Program – Fanshawe College; Graduated June, 2020;
DFOL: October 2022; C&P HANDBOOK: December, 2021
CIFC: May, 2020; CSC II: October, 2021; LLQP: December, 2021;
Ph.D. – Western University, Graduated 2015; (Applied Mathematics and Music)
M.A. Summa cum Laude, (2006) & B.MUS Honours (2004) – McGill University;
references
Reference provided upon request.
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