OPERATION MANAGER-
Resume:
Jeri “Jolene” Arvieux, RHIT
Choctaw, OK. 73020
EDUCATIONAL BACKGROUND
Crooked Oak High School, Oklahoma City, OK. 73129 May 1971
Health Information Management, Rose State College, Midwest City, OK. 73110 May 1997 (86 Hours)
Certificated Accredited Records Health Information Technician, October 1997
Life & Health State Insurance License (Expired )
PROFESSIONAL EXPERIENCE
OKLAHOMA LITHOTRIPTER ASSOCIATES, LLC, OKLAHOMA CITY, OK.
Operations Manager- March 14, 2017 – January 19, 2022 Company closed.
Supervise all patient accounting functions of OLA. Ensure that all insurance claims and billing statements are sent to appropriate parties in accordance with the billing system. Monitor accounts receivable concerning bad debt accounts, claims outstanding and errors. Analysis and preparation of special billing reports, accounts receivables reports and information as may be required by the Executive Director. Verify all claims for correction insurance mailing addresses/payer ID’s, authorizations and correct charges. Process collections on patient’s accounts. Monitor all medical records request for accuracy. Prepare refund request for patients, insurance companies and Physicians. Ensures compliance with HIPAA privacy regulations. Backup for Payroll and Accounts Payable. Supervise all functions of the business office. Implements guidelines, policies and procedures as issued by the Executive Director.
OKLAHOMA LITHOTRIPTER ASSOCIATES, LLC, OKLAHOMA CITY, OK.
Assistant to Executive Director – November 16, 2016 to March 14, 2017
Set-up QuickBooks for 2017. Enter all invoices, reconstruct all Employee Files. Scan all
accounting forms. Assist Operations Manager on accounting and Human Resources issues.
SUMMIT MEDICAL CENTER, EDMOND, OK.
Practice Manager – March 10, 1014 to July 26, 2016
Monitor all services provided in clinic. Supervise all staff and including provides in the clinic.
Perform several human resource functions, which include hiring, training, supervising and evaluating
all staff. Prepare bank deposits, develop reports of income and expenditures and also
insuring that the medical facility has its accounts running smoothly. Ensuring that the janitorial
company maintaining the clinic. Assist on training of software applications. Overseeing the
purchasing regularly and determining the need for inventory. Ensure all punches are correct in
Paycom and approved bi-weekly.
ESEC, LLC SURGERY CENTER, OKLAHOMA 73116
Business Office Manager – December 9, 2008 to March 7, 2014
Report directly to the Executive Director. Review all policy and procedures for effective
Implementation. Monitor accounts receivable concerning bad debt accounts, claims outstanding
and write-off errors. Daily post charges and payments then process insurance claims electronically.
Weekly submit patient statements electronically. Supervise four employees and be available for
backup if needed. Review Managed Care Contracts and update when necessary. Review and
Update hours for 35 employees bi-weekly for processing through ADP payroll. Assisting in
Preparing for AAAHC accreditation. Monthly balance all financial data, print all computer reports
and close month.
Supervisor: Stewart Burchett, Executive Director
PHYSICIANS SURGICAL CENTER, OKLAHOMA 73071
Business Manager – May 1988 to June 2008
Manage a team of eighteen business office staff members; monitor all functions performed on a
daily basis. Calculate all production reports weekly. Authorize all entries to accounts receivable.
Ensure cross training on all seven positions in business office. Perform bi-weekly payroll for 83
employees using ADP Payroll Processing and Etime time clock system. Orientation for new
employees on company insurance, disability, 401(k) and privacy policy. Maintain all Human
Resource functions for entire staff of 83. Prepare a multi-million-dollar Budget annually.
Troubleshooter for facilities computer software and hardware. Generate and present benchmarks and monthly financial statistics for monthly partnership meetings. Responsible for all transactions and deposits for three Partnership accounts. Close month end and prepare reports and monthly journal entries for financial statements. Maintain all entries in General Ledger and print A/P checks in QuickBooks Pro 2007. Assume Administrator’s responsibilities during her absence. Review all billing and receipts on a daily basis. Monthly reported receipts and revenue related to budget to Board of Directors. Assisted in preparing for accreditation from
AAAHC and then JCAHO.
Supervisor: Sandra Vaughn, Administrator
MICHAEL D. HAMPTON, DDS, OKLAHOMA 73130
Office Manager – August 1985 to May 1988
Supervised 2 employees, purchased supplies; generated monthly statements; assisted in
sterilizing of instruments. Initiated a pegboard system and organized accounts receivable ledger for
manual bookkeeping. Generated all payroll checks, quarterly reports and financial statements and
managed all bank accounts including all payables and transfers. Created and verified all insurance
claims daily. Periodically assisted dentist when necessary.
Supervisor: Michael D. Hampton, D.D.S.
MIDWEST CITY CHAMBER OF COMMERCE – OKLAHOMA 73130
Bookkeeper – November 1984 to October 1987
Organized all community memberships for semi-annual and annual installments. Converted manual
system to first computer system to reduce production times and eliminates revenue errors from loss
of Memberships. Generated payroll, quarterly reports and financial statements. Maintained all bank
accounts, transfers and reconciliation’s. Organized receipts for all chamber events including
designing formats for balancing.
Supervisor: Wanda Cantrell
SKILLS
Computer literate. Great-Plains accounting software,
Microsoft Office 2003, Excel, ADP Payroll, Paycom, ReportSmith, Misys, Lotus Notes, Outlook,
QuickBooks Pro 2016, Source Medical, Time Clock Plus Software and Healthland.
Contact this candidate