Customer Service Representative
Resume:
Nicole Murray
Marabella, Trinidad
*******************@*****.***
Dear Human Resource Manager,
I hereby wish to be considered as an applicant for employment at your organization. I am a conscientious individual who works hard and pays very close attention to details. I am a quick learner who also possesses the enthusiasm and determination to ensure the success of any task that I am assigned. I am also dependable and trustworthy with a variety of skills and mannerisms.
I hope you will find that I am qualified for the position you are trying to fill. Please let me know if I can provide you with any further information on my background and qualifications. I appreciate your taking the time to review my credentials and experience. Again, thank you for your consideration.
Sincerely,
Nicole Murray
Encl Resume
NICOLE MURRAY
nicolemirandamurray
@gmail.com
#19 Lexus Villas
Marabella,Trinidad
EXPERIENCE
Heaven 7th Young
Leaders
2021 - 2023
Financial Advisior
- Report to Managing Director
- Debt collection via telephone
- Preparation of Financial reports
Callserv Limited
03/02/2022 - 04/05/2022
Customer Service Representative ( Call CenterAgent)
- Billing Education
-Telemarketing
-Troubleshooting
-Providing superb customer service
-Technical support ( internet/TV concerns)
Cable And Wireless(
FLOW)
05/11/2017 - 06/08/2019
Customer Service Representative ( Call Center Agent)
-Sales
-Troubleshooting
-Telemarketing
-Problem resolution
-Detailed product knowledge
-Scheduling of appointments
-Providing customers with superb customer service
-Assist customers with product related complaints
Caribbean Safety
Products
16/05/2016 - 04/11/2017
Receptionist/Cashier
-Issuing petty cash
- Performance of clerical duties
-Cash customers in a timely manner
- Issuing cheques given by accounts dept
-Performing a variety of administrative tasks as directed by supervisor
Kiss Baking Company
Limited
Receptionist/ Switchboard Operator
-Receive packages from couriers
21/03/2016 - 08/04/2016 -General administrative duties assigned
-Greet new and existing clients and visitors
-Answer calls in a timely manner/ take messages .
-Direct calls and visitors to the correct department Couva Magistrates
Court
2013 - 2014
Clerical Assistant (OJT)
-Issuing warrants
-Records Management
- Performance of clerical duties
-Updating traffic ticket book records
-Issuing receipts for court matters, e.g., private, family, and public matters .
Pizza Boys Group Of
Company’s
2009 - 2012
Cashier/kitchen Assistant
-Customer Service
-Customer Relations
-Training new staff
-Preparing meals
YTEPP
2006 - 2008
Administrative Assistant (OJT)
-Filing
-Records Management
-Customer Service relations
-Reception/Front desk functions
-Disturbution of issued cheques
-Collection of delivered packages
EDUCATION
Academic College For
Excellence
2009 - 2011
A'levels
Law Unit 1&2
Caribbean Studies
Sociology Unit 1&2
Communication Studies
Management of Business Unit 1&2
O'levels
English
Mathematics
Social Studies
Principles of Accounts
Principles of Business
Human and Social Biology
Carapichiama Senior
Comprehensive
School
CXC O'levels
Music
Integrated Science
OTHER INFO
Skills
-Empathy
-Customer Service
-Product Promotion
-Sales and Marketing
-Customer Oriented
-Telemarketing
Interest
Music,
References
Hazel Cuffie 486-1174
Manager of Heaven 7th
Young Leaders
Nathasia Hankey. 792-1681
Supervisor
Callserv Limited
Languages
English
Others
-Networking Fundamentals
-Mirco Entrepreneurship
-Skills for the Automated Office
(Computer Literacy)
Contact this candidate