Vera Peterson
New Castle, DE *****
****************@******.***
Work Experience
Appointment Scheduler
Lenox Hill Radiology, Radnet-Newark, DE
April 2023 to Present
Answer all calls transfer to appropriate center and schedule all radiological exams as needed. Enter demographics into Ris system, EOB, co-pays, and deductible amounts. Give correct prep as per exam. Server/Lead
Friendly’s-Glasgow, DE
January 2018 to June 2023
Server train, greet and seat customers. Get beverage order deliver in timely fashion get order enter into POS system, upsell when possible check on food orders and customer satisfaction. Deliver check make change for cash sale, reconcile credit cards and all Togo orders Scheduler/Front Desk
Pappastavros and Associates, Inc-Newark, DE
February 2021 to May 2023
Greet all patients register patients, enter demographics into Ris system. Give appropriate paperwork to patients. Collect all co-pays, co insurance, and deductible payments. Education
Certificate in Medical Billing & Coding Specialist Dawn Career Institute Inc - Newark, DE
November 2019 to January 2021
Skills
• Medical Coding (3 years)
• Insurance Verification (8 years)
• CPT Coding (3 years)
• ICD-10 (3 years)
• Medical Scheduling (10+ years)
• Medical Records (6 years)
• Medical Terminology (10+ years)
• Medical Billing (10+ years)
• EMR Systems (10+ years)
• Anatomy Knowledge (10+ years)
• Medical Office Experience (10+ years)
• Multi-line Phone Systems (10+ years)
• HIPAA (10+ years)
• Time management (10+ years)
• Front desk (5 years)
• Applied behavior analysis (3 years)
• Managed care (5 years)
• Insurance verification (5 years)
• HIPAA (5 years)
• Medical records (5 years)
• Medical billing (2 years)
• Timber management (5 years)
• Customer service (10+ years)
• Medical records (5 years)
• Front desk (5 years)
• ICD-9 (3 years)
• Physiology Knowledge (10+ years)
• ICD Coding (3 years)
• Data Entry (10+ years)
• Transcription (10+ years)
• Upselling (10+ years)
• Quality Assurance (5 years)
• Microsoft Office (5 years)
• Microsoft Excel (10+ years)
• Microsoft Word (5 years)
• Organizational skills (10+ years)
• Phone Etiquette (10+ years)
• Triage
Certifications and Licenses
BLS Certification
Certified Medical Assistant