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M A Customer Service

Location:
Plymouth, IN
Posted:
September 23, 2024

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Resume:

Brisa Camacho

Lakeville, IN *****

****************@******.***

+1-219-***-****

Authorized to work in the US for any employer

Work Experience

Server

Cerulean-Winona Lake, IN

March 2024 to Present

I work inside and outside at this restaurant as a Server. I am super new here and I picked up so quick on the menu. I also have knowledge on wine and aged liquor! I roll silverware along with my side work at the end of my shift.

• Consistently earned XX% positive feedback ratings by establishing rapport with patrons and providing friendly, responsive service

• Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables

• Collaborated with kitchen staff to ensure timely delivery of food orders to customers

• Provided recommendations on menu items based on customer preferences and dietary restrictions

• Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed

• Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift

• Adhered to all food safety regulations to ensure the health and well-being of customers Hooters Girl/Server

Hooters-Mishawaka, IN

April 2021 to Present

I’m a server/entertainer at hooters. I entertain guest, greet/sit them, take orders, bus and clean tables, and stock what needs to be stocked. I’m a team player, and I’m considered one of the strongest servers at my current job! I also have a good amount of regulators who come and see me every-time I work. My favorite thing to do is participate in dress up days and getting people to buy our merch

• Consistently earned XX% positive feedback ratings by establishing rapport with patrons and providing friendly, responsive service

• Demonstrated exceptional multitasking skills during peak hours, accurately managing XX tables

• Trained new staff members on restaurant procedures, menu items, and customer service standards

• Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency

• Maintained knowledge of current promotions, specials, and menu changes to effectively communicate with customers

• Provided exceptional service to VIP guests, including personalized recommendations and attention to detail

• Implemented upselling techniques resulting in an increase in average check size by XX%

• Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service

• Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience

• Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift

• Provided recommendations on menu items based on customer preferences and dietary restrictions Subway Sandwich Artist

Subway-Plymouth, IN

August 2017 to August 2019

Made sandwiches, used POS system

Baked bread and cookies

Cleaned up and stocked new products in the freezer Made sure to proof the bread correctly

Knew what to do more than others and was the main closer! Fast Food Worker

Arby's-Plymouth, IN

August 2017 to August 2019

Ran the drive thru

Ran fryer

Ran front POS

Was responsible for a lot of things at this job because we were short staffed Education

College in Speech language pathology

IUSB - South Bend, IN

August 2023 to Present

Skills

• Serving Experience

• Restaurant Experience

• Food Handling

• POS

• Organizational Skills

• Busser

• Food Service

• Communication Skills

• Food Preparation

• Teamwork

• Reliable

• Sanitation

• Serving

• Hospitality

• Food industry

• Host/Hostess

• Sales

• Cash register

• Customer service

• Driving

• Retail Sales

• Upselling

• Professional Services

Certifications and Licenses

Liquor license

March 2024 to March 2027

Serving alcohol

Food Handler Certification



Contact this candidate