Accounts Payable Customer Service

TIFFANY WROBEL

Livingston, NJ ***** 973-***-**** *********@*****.***

Summary

Highly motivated Customer Service Specialist with many years of experience delivering exceptional customer support. Proven ability to prioritize tasks, resolve complex issues, and build lasting customer relationships in fast-paced environments. Committed to exceeding expectations through strong communication and problem-solving skills. Skills

Problem-solving & critical thinking

Scheduling and Calendar Management

Conflict Management

Excellent Multi-Tasking skills

Strong communication skills

Dispatching

Accounts Payable & receivable

Permit coordinator

Proficient in Quickbooks & Microsoft office.

Experience

OFFICE MANAGER 01/2018 - 02/2024

The Society House - Livingston, NJ

Kept a safe, secure, positive work environment

Made weekly physical therapy schedules.

Helped with client care when needed.

Answered phone calls, responded to emails, routed mail and coordinated courier services. Monitored payments due from clients and promptly contacted clients for past due. Ordered supplies and equipment

Provided training to new hires on office policies and procedures. Tracked invoices and payments to ensure accuracy of accounts receivable/payable ADMINISTRATIVE ASSISTANT 09/2015 - 12/2017

Hudson United Title Services

Entered data into spreadsheets using Microsoft Excel or other similar programs. Organized physical and electronic documents.

Assisted with the planning of events by arranging catering services & securing the venue Answer and direct phone calls

Coordinate the reservation and scheduling of meetings with lawyers Monitor inventory of office supplies and place orders when necessary RECEPTIONIST 05/2010 - 09/2014

ASSOCIATES IN UROLOGY

Greet and welcome patients and visitors in a friendly and professional manner Enter all patients data into database

Answer incoming calls and direct them to the appropriate person or department Schedule appointments

Assist with general administrative tasks such as filing, data entry, and preparing documents Maintain cleanliness and organization.

CSR/DISPATCHER 08/2008 - 08/2010

Riteway Plumbing & Heating - Fairfield, New Jersey Dispatcher

Daily scheduling for installations & service calls Performed data entry tasks into various computer systems accurately & promptly Accounts payable & receivable

Permit coordinator

Developed strong relationships with customers to ensure satisfaction and loyalty. Education and Training

William Paterson University of New Jersey - Wayne, NJ Bachelor's degree in Business 12/2016

Healthcare Training Institute - Union - Union, NJ Certified Home Health Aide Health Aide

Certifications

Certified Home Health Aide, 01/01/21, Present

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