Scrum Master Continuous Improvement

Roman Cress

Scrum Master Agile Lead

612-***-**** Houston, TX *********@*****.***

Professional Summary

Results-driven Agile Scrum Master committed to helping teams thrive and deliver value through process improvement and excellence in project execution. I have successfully implemented an Agile framework for multiple teams, increased efficiency and productivity by 30%, delivered projects weeks ahead of schedule, and significantly reduced project blockers resulting in a 20% decrease. Additionally, I have coached new team members on Agile best practices, facilitated Agile ceremonies, and implemented Scrum framework to improve team collaboration, productivity, and delivered projects on time and within budget.

Skills & Software

●Professional Development, Community Outreach, Interpersonal Skills, Diversity & Inclusion ● Continuous Improvement, Software Development, Negotiation and Risk Reduction, Metrics

Program Implementation, Team Building, Communication and Facilitation, Conflict Resolution ● Problem-solving, Time Management, Budget Management, Coaching and Mentorship,

Process Improvement, Quality Assurance, Open Source Technologies, Sprint Goals Planning

●Agile Methodologies (Scrum, Kanban, etc.), Trello, AWS, Cross-Functional Team Facilitation, Community Outreach, Sprint Planning and Retrospective Meetings

Professional Experience

ALIEF ISD PUBLIC SCHOOLS

Houston, TX

Scrum Master / Agile Site Coordinator

3/2022 to 6/2024

●Implemented Agile metrics and tracking tools, enabling data-driven decision-making and improved team performance.

●Improved staff morale by implementing regular team building activities and encouraged team collaboration, resulting in a 45% increase in employee engagement and a 25% improvement in employee retention.

●Conducted training workshops on Scrum framework and Agile best practices for new team members.

●Ensure that Program Leaders are developing high quality programming by collecting and reviewed lesson plans for content and effective planning

●Monitored student behavior on site during program hours and Implemented a continuous improvement program, resulting in a 25% increase in student productivity and a 50% reduction in disciplinary measures.

●Maintained student participation and attendance throughout the year via recruitment and retention activities, including student voice and choice engagement strategies

●Maintained and forwarded fiscal data, including receipts, timesheets, supply/material requests, evaluations, attendance data and reported to the Program Manager per established procedures and timelines

●Responded to inquiries from parents and students regarding program offerings, attendance, and registration procedures

●Visited classrooms, reviewed performance of teachers, and successfully coached and mentored teachers on Agile methodologies, resulting in a 33% increase in teacher-student engagement, and communication satisfaction.

●Provided suggestions, demonstrations, and assistance for improvement, as needed

●Led Agile transformation initiatives, coaching and mentoring teams in adopting Scrum practices resulting in a 25% increase in productivity.

MINNEAPOLIS PUBLIC SCHOOLS Minneapolis, MN

Project Lead (Harrison Education Center) 8/2016 to 3/2022

•Encouraged Agile mindset and behaviors

•Coached, inspired and mentored teams on Agile principles, values, and practices Independently led the application of Agile practices for multiple teams.

•Integrated best practices to ensure continuous process improvement.

•Facilitated weekly platform meetings to ensure consistency/compliance and drive incident resolution.

•Ensured progress toward objectives, KPIs, and commitments; guided assigned Agile teams to deliver the required product increments and outcomes.

•Improved student morale by 20% by leading team-building activities, fostering open communication, and promoting a culture of continuous improvement

•Implemented a continuous improvement program, resulting in a 25% increase in student productivity and a 50% increase in student engagement.

•Planned, designed, developed, and implemented training processes and materials for line of business partners.

•Engaged business partners to analyze, implement, and update processes by utilizing sound process improvement models and techniques.

•Assisted project managers by identifying gaps and providing platform expertise when establishing best practices for existing and upcoming project initiatives.

•Served as student liaison with community partners, employers, and post-secondary institutions.

•Facilitated communication between students, parents, and school staff to ensure student achievement.

•Served as a consultant to teachers and administrators on culture, heritage, and ethnic backgrounds of students and families to promote an inclusive and equitable environment.

ROBBINSDALE MIDDLE SCHOOL

Robbinsdale, MN

Dean of Students

9/2014 to 6/2016

•Created and oversaw programs to help students with all aspects of their experience as students, such as meals, social events, extracurricular activities, and campus security.

•Developed and implemented a project performance metrics dashboard to enable real-time monitoring of project milestones,

•Acted as a liaison between student and administrators, and developed and implemented department working procedures, budgets, policies, and goals.

•Facilitated communications between students to mitigate conflicts and ensure successful morale and behavior standards were met and upheld.

•Enforced school policies, managed records, and established procedures for handling challenging students.

•Established and maintained regular communication with cross-functional leaders and leveraged data-driven insights to inform decision-making.

•Led end-to-end project planning, organizing, and execution of initiatives on time, ensuring project milestones were met.

MINNEAPOLIS PUBLIC SCHOOLS

Minneapolis, MN

Success Program Coordinator

8/2012 to 6/2014

•Conducted employee meetings, ensuring employees were knowledgeable on processes and procedures

•Assisted senior project managers in project planning and execution, including creating project timelines and budgets

•Communicated with team members to gather information and update project plans and status reports

•Assisted in the coordination of project-related activities such as meetings and team-building activities

•Helped reduce suspensions by 38% from the 2012-2013 school year by fostering student trust and participation.

Education & Honors

UNIVERSITY OF ST. THOMAS, ST. PAUL, MN

●Bachelor of Science, Health Promotion May 2003

●Board of Directors - University of St. Thomas Alumni Advisory Board, 2020-present

●Board of Directors - Hatt’s & Mittens 2019-2021

●Board of Directors - Minnesota Community Care 2018-2021

●2013 Athletic Hall of Fame inductee, University of St. Thomas

●2008 Olympian: Beijing China

CERTIFICATIONS & TRAINING

●Certified ScrumMaster CSM1, 2023-2025

●Google Foundations: Data, Data, Everywhere certificate

●Google: Ask Questions to Make Data-Driven Decisions certificate

●Google: Prepare Data for Exploration certificate

●Google: Process Data from Dirty to Clean certificate

●Google: Analyze Data to Answer Questions certificate

●Image Consultant, IAP Career College 2021

●Jira, Trello, Kanban, Microsoft Word, Excel, Access, PowerPoint, Kaggle, Google Sheets

●Summit Health: Health Screener 2013-2017

●ACT Certified Personal Trainer

●OSHA 10 Certification

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