Office Manager Pharmacy Technician
Resume:
Brittany Aslin
Melbourne, FL *****
*************@*****.***
Work Experience
Office Manager & Esthetician
Luminess Wellness Center and MedSpa-Merritt Island, FL June 2022 to May 2024
• Ensuring the highest form of hospitality and client advocacy.
• Primary liaison between the doctor, reps, employees, and clients via in person, phone calls, and emails.
• Preparing clients charts with all information updated and correct.
• Keeping track of inventory and completing orders when needed.
• Preparing end of the day totals, double checking all information is correct.
• Thoroughly and efficiently discussing product and service so clients are well informed and understand the benefits and how to apply and proceed with aftercare.
• Handling and resolving client complaints and concerns.
• Coordinating and hosting events to promote business.
• Maintain daily revenue and expense accounts.
• Organizing and maintaining receipts for office and employee expenses.
• Payroll for the office.
• Payment processing.
• Scheduling appointments for clients, employees, and supervisors.
• Creating invoices for clients.
• Creating consultation and consent forms for procedures in office.
• Creating and maintaining calendars for upper management.
• Sorting and delivering mail to appropriate recipients.
• Organizing office files in a way that can be easily accessed and understood by employees.
• Document filing.
• Implementing programs such as Microsoft Office Suite
• Updating and implementing other software for the office such as Daysmart and Orchid.
• Maintaining office equipment such as computers, scanners, printers, telephones, camera, etc
• Utilizes billing and time software to input client and employee information.
• Consistently keeping knowledge current through research, various trainings, and certifications.
• Record office and client notes.
• Preform specific facial protocols based on skin analysis.
• Levels 1-3 chemical peels.
• Facial and body waxing.
• Dermaplaning.
• Eyebrow and eyelash tinting.
• Removal of skin tags, cherry angiomas, moles, and broken capillaries via electrocauterization. Compounding Pharmacy Technician
AmEx Pharmacy-Melbourne, FL
September 2021 to March 2022
• Creating duplicate medicines.
• Preparing and mixing medications with no product liability risk or any toxicity.
• Label printing and packaging in accordance with the pharmaceutical company's standards.
• Sterilizing and taking inventory of special ingredients.
• Mixing compounds based on a preset formula.
• Checking patient drug history to make sure there are no adverse reaction risks to the drugs being prescribed by the pharmacy staff.
• Maintaining patient drug records.
• Making sure the pharmacy has the new ingredients needed for compounding prescription drugs. Pharmacy Technician
DILLE'S PHARMACY-Poplar Bluff, MO
July 2020 to July 2021
• Preparing new prescription and refill requests for patients
• Dispensing medication to patients per the prescription, or provider’s orders
• Packing and labeling a prescribed medication
• Processing insurance claims
• Tracking inventory
• Daily and weekly cleaning duties
• Filling automated dispensing machines
• Repackaging of bulk medications
• Proper knowledge in medication administration and dispensing.
• Excellent communication and interpersonal skills.
• Strong organizational skills.
• Outstanding skills in customer service.
• Extensive knowledge of medical terminology.
• Computer literacy skills.
• Ability to work in a team.
• Exceptional attention to detail
Self Employed Contractor
Self Employed-Neillsville, WI
May 2014 to June 2020
I worked as a self contractor bartending and working for a few bars while my children were young.
• Preparing alcoholic or non-alcoholic beverages for bar and patrons
• Interacting with customers, taking orders and serving snacks and drinks
• Assessing bar customers’ needs and preferences and making recommendations
• Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
• Interact with customers, take orders and serve snacks and drinks
• Assess customers’ needs and preferences and make recommendations
• Mix ingredients to prepare cocktails
• Plan and present bar menu
• Check customers’ identification and confirm it meets legal drinking age
• Restock and replenish bar inventory and supplies
• Stay guest focused and nurture an excellent guest experience
• Comply with all food and beverage regulations
• Ability to keep the bar organized, stocked and clean
• Ability to stand, walk, bend, etc for extended periods, and lift up to 25 lbs.
• Strong task and time management abilities
• Exceptional interpersonal and communication skills.
• Ability to remain calm when dealing with unruly and argumentative patrons.
• Ability to learn cash register software used by bar or restaurant
• Inventory
• Upselling
Cleaning Crew
AZ Cleaning Organizing-La Crosse, WI
January 2017 to March 2020
• Keeping facilities and common areas clean and maintained.
• Vacuuming, sweeping, and mopping.
• Cleaning up spills with appropriate equipment.
• Collecting and disposing of trash
• Cleans and sanitizes bathrooms, showers, toilets, sinks, and countertops.
• Replenishes toiletries and towels.
• Empties trash receptacles.
• Carpet cleaning
• Organizing
• Clean out refrigerator, oven, and microwave.
• Clean mirrors
Education
Bachelor's degree in Business Administration
Southern New Hampshire University
August 2024 to Present
The Salon Professional Academy
March 2022 to June 2022
Skills
• Microsoft Powerpoint (4 years)
• Spray Tanning (1 year)
• Purchasing (9 years)
• Personal Assistant Experience (1 year)
• Dermabrasion (2 years)
• Sales Management (2 years)
• Upselling (9 years)
• Research (10+ years)
• Office Management (2 years)
• Body Waxing (1 year)
• Makeup Application (2 years)
• Recruiting (2 years)
• Management (2 years)
• Sales (9 years)
• Guest Services (2 years)
• Event Planning (2 years)
• Cold Calling (1 year)
• Business Development (1 year)
• Medical Office Experience (3 years)
• Administrative Experience (4 years)
• Eyelash Extensions (1 year)
• Inside Sales (3 years)
• Front Desk (4 years)
• Negotiation (5 years)
• Retail Sales (10+ years)
• Outside Sales (3 years)
• Salesforce (10+ years)
• Microsoft Outlook (4 years)
• Computer Literacy (9 years)
• Marketing (2 years)
• Pharmacy Technician Experience (3 years)
• Proofreading (3 years)
• Leadership
• Account management
• Cash handling
• Personal assistant experience
• Inside sales
• Pricing
• Sales management
• Training & development
• Customer service
• Typing
• Office management
• Guest services
• Makeup application
• Bartending
• QuickBooks
• Accounting
• Payroll
• Financial concepts
• Front desk
• Cash register
• Retail sales
• Medical terminology
• Communication skills
• Microsoft Excel
• Microsoft Word
• Writing skills
• Microsoft Office
• Computer skills
• English
• Administrative experience
• Event planning
• Time management
• Business development
• Accounts payable
• Bookkeeping
Certifications and Licenses
Facial Specialist
October 2023 to October 2025
Driver's License
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