Purchasing Agent Customer Service
Resume:
SHERRY L. PERRY
*** ******* ****** ************, ** 43147
*********@*****.***
SUMMARY OF QUALIFICATIONS
Detail oriented, result-driven business professional with 30+ years of experience in procurement. Possess the capacity to adapt to diverse situations with an astute ability to organize, plan and improvise. Aptitude to effectively communicate solutions and negotiate with others. Relevant skills include:
● Negotiation ● Microsoft Office (Outlook, Word, Excel, Power Point)
● Business Operations ● Exceptional written and verbal communication ability
● Interpersonal skills ● Supplier/vendor relationship management
● Customer Service ● Purchasing, procurement, and inventory management
WORK HISTORY
Purchasing Agent
Defense Logistics Agency
Columbus, Ohio
September 2022 – Present
Hours worked per week: 40
Procured goods and equipment through a variety of purchasing methods. Performed all phases of procurement from receipt of request through award stage. Awarded 15+ contracts per month.
Received, reviewed and analyzed assigned procurement requests and specifications for adequacy, conciseness, and consistency with purchasing guidelines. Screened and reviewed purchasing requests for adequate purchase descriptions, proper authorizations, proper funding, and other special approvals.
Administered purchasing program in compliance with a variety of Federal regulations and policy such as Federal Acquisition Regulation (FAR), Department of Defense Federal Acquisition Regulation Supplement (DFARS), Defense Logistics Acquisition Directive (DLAD), and other applicable DoD issuances
Used data collection techniques and consultation to gather information such as informal cost breakdown, vendor capability, and first-time buyer information to make sound decisions
Negotiated contracts with suppliers to discuss terms, special requirements, schedules resulting from the nature of item or service being purchased. Initiated modifications to original terms for substitutions of products/services, price changes and delivery date changes.
Monitored expenditures to identify potential fraud, waste and abuse based on procurement history
Provided written data and/or documentation with explanations for rejection and the corrective action required of customer when requirements are lacking
Determined the method of solicitation and established reasonable quote times based on type of requirement, urgency of need and knowledge of commodity
Prepared accurate and complete contract documents and contract files, ensured that the appropriate clauses and special provisions were incorporated
Utilized workload tracking tools, databases, and software to complete purchasing tasks.
Used tact, diplomacy and patience when communicating and dealing with others, e.g., co-workers, supervisors and vendors/suppliers via telephone and email. Maintained good rapport and a positive two-way communication.
Rideshare Operator
Uber Technology
Columbus, Ohio
November 2016 – December 2023
Hours worked per week: 60
Ensured safe, reliable, and on-time transportation of all customers
Built a rapport with my customer base resulting in a 5 Star rating and repeat customers
Managed files of all tax documentation and maintenance of the vehicle.
School Bus Operator
Union-Scioto Local Schools
Chillicothe, Ohio
August 2006 - October 2016
Hours worked per week: 40
Acted as an ‘On Board’ instructor for the Union-Scioto school district, training and re-certifying a total of 16 drivers.
Exhibited steadfast commitment to excellence pertaining to mechanical functionality, safety and overall service to students, parents and school administration alike.
Utilized time management skills by providing punctual student pick-ups and drop-offs, maintaining a tight daily schedule.
Effectively communicated with both students and staff during operation.
Owner/Operator
Coffee Craze -N- Rayz
Chillicothe, Ohio
May 2011 - December 2015
Hours worked per week: 60
Owned and operated 2 businesses in one location, exhibited exceptional customer service skills.
Performed market research to identify potential vendors for coffee shop and tanning salon supplies.
Used basic arithmetic to complete a comparative analysis of price, discounts, and transportation for supplies and services.
Performed evaluation of bid proposals and selected vendors that would provide the best solutions.
Procured supplies and services using a purchase card. Transactions completed via phone or electronically.
Monitored orders and negotiated for price reductions or other remedies when deliveries were delayed or quality of items were inadequate.
Evaluated price of supplies through price lists, history of previous procurement, and/or market research.
Interpreted and applied local purchasing policies and procedures related to the various procurement functions.
Resolved discrepancies such as invalid or unauthorized billing. Coordinated corrective action in the occurrence of delayed shipping for urgent orders.
Applied interpersonal skills to build relationships with 5+ vendors. Discussed problems and questions related to vendor payments. Monitored vendor performance through contact and observation. Tactfully negotiated and resolved discrepancies with vendors when problems arose.
Maintained and reviewed accounting register and purchase order files for company. Conducted periodic inventories and identified discrepancies and provided solutions to resolve issues found.
Reviewed and compiled procurement data for reporting purposes. Ensured accuracy of records.
Utilized a variety of office automation hardware such as telephone, personal computer, fax machine, and scanner. Operated office automation software such as QuickBooks Pro, Microsoft Word, and Excel.
Prepared a large array of correspondence, reports, forms, and requisitions such as the company employee handbook, weekly work schedules, company financial reports, and tax forms. Reviewed outgoing mail, e-mails, and other documents for conformance with, spelling, grammar, and punctuation.
Co-Owner
Rick Perry General Contracting
Chillicothe, Ohio
January 1977 – December 2006
Hours worked per week: 40
Procured, issued, and controlled a variety of construction supplies and equipment
Effectively assembled, reviewed, and maintained procurement files in accordance with records management protocols.
Prepared purchase orders, solicited bid proposals, and reviewed requisitions for goods and services. Reviewed delivery times, item descriptions, and quantities for necessary purchase orders.
Performed market research and used basic arithmetic to complete a comparative analysis of price, discounts, and transportation for supplies.
Determined the best method of transportation, governed by item quantity and size. Consolidated orders to meet minimum ordering quantities.
Monitored orders and negotiated for price reductions or other remedies when deliveries were delayed or quality of items were inadequate.
Resolved discrepancies such as invalid or unauthorized billing.
Coordinated corrective action in the occurrence of delayed shipping for urgent orders.
Evaluated price of supplies through price lists, history of previous procurement, and/or market research.
Prepared a variety of correspondence such as invoices, job bids and job proposals. Confirmed accuracy of punctuation, grammar, and spelling. Utilized word processing software.
Answered company telephone calls and determined the nature of business. Provided exceptional customer service. Provided routine & non-routine information in accordance with company operations.
Researched customer accounts to ensure up-to-date payments and provided solutions to any late payment, underpayment or overpayment. Explained billing procedures.
Director of Financial Aid
Southeastern Business College
Chillicothe, OH
June 1986 - February 1990
Hours worked per week: 40
Received phone calls and visitors in the financial aid office. Determined the reason for the visit and provided routine information. Answered questions in accordance with university policies, procedures, and regulations. Directed callers and visitors to the appropriate individual when necessary.
Prepared and typed a variety of correspondence, reports, and forms, such as promissory notes and award letters. Reviewed outgoing correspondence for spelling, grammar, and punctuation.
Received incoming mail from four college branches. Determined appropriate point of contact and routed mail through the inter-office routing system.
Submitted purchase orders to the office manager for needed office supplies
Attended staff meetings, took detailed minutes, and disbursed notes following conclusion
Effectively set up and maintained a filing system. Performed periodic purges of outdated materials.
Managed the collection and reporting of data in accordance with federal, state, and university regulations, policies, and guidelines.
EDUCATION AND TRAINING
Southeastern Business College
Associate of Applied Business - Concentration in Executive Secretarial
Honors: Deans List
Pickaway-Ross Joint Vocational School
Technical Concentration: Cosmetology
License Earned
Union-Scioto High School
High School Diploma Earned
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