Customer Service Assistant Manager
Resume:
Christopher Teer
*****@******.***
SUMMARY
Motivational Supervisor with 10 years of experience monitoring, coordinating and allocating employee
efforts to achieve organizational goals. Proven track record of development and implementation of
practical continuous improvement processes. Skilled in performance and schedulemanagement.
SKILL
Assistant Manager Experience
Teaching
Store Management Experience
Marketing
Merchandising
Management
Sales Management
Recruiting
Payroll
InventoryControl
Retail Management
Event Planning
Interviewing
Cash Handling
Sales Experience
Customer Service
Events Management
Profit & Loss
Retail Sales
Business Development
Leadership Experience
Time Management
Public Relations
Basic Math
English
Training &Development
Present Work
UChain/ Eclipse Advantage
Warehouse Supervisor
December 2022 - present
Main focus was to receive freight for
Dollar General in a timely manner. We
unloaded 60 plus trucks each shift.
Job Duty:
Maintain quality product
Safety Control
Keep Dock flowmovingtowherethe
team can keep unloading trucks.
Mde sure each product was ready for
the dollar general to check in and put
away.
Maintain a team of 15 plus employees
Time Management
Meet deadlines on getting trucks
unloaded.
Safety inspections
New hire program
Maintain a NPH, PPHwhile
maintaining hours on the dock.
Handle truck drivers with their loads.
Team Leadership
Work on Teambuilding
Quality over quantity
EXPERIENCE
Orders Supervisor
Kilgore, TX
Orgill inc / Sep 2020 to Sep 2022
Order filler
Reslotting projects
Damage control
Made sure order were pick up in order
Coach over 80 employees
Certifications and Licenses
Food Handler
2018 to March 2023
Goal-oriented
Processes and procedures
Improvement plan knowledge
Experience in leadership
Teammanagement
Communication
Planning & organizing
Active listening
Computer skills
People skills
Reliable & trustworthy
Organizational skills
Teambuilding
Cross-Functional TeamManagement
SupervisionandTraining
Performance Improvements
Sales TeamDevelopment
Team Leadership
Hiring and Onboarding
Policy Development and Enforcement
Focus and Follow-Through
Staff Scheduling
Business Leadership
Training
Quality and production coaching
Safety goals
Excel experience
Use meta viewer on giving out reports
Conduct monthly supervisormeeting
Ensure safety of employees
Resolved customer complaints and adjusted policies to meet changing needs. Established and enforced clear goals to keep employees working collaboratively. Identified and corrected performance and personnel issues to reduce impact to business operations.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Interviewedapplicants, recommended individuals for hiring and evaluated staff performance.
Planned andmanagedresourcestoconsistentlymeetproduction,quality and cost goals.
Reviewed completed work to verify consistency, quality and conformance. General Manager/Area Manager
Marshall, TX
DQ/ Sep 2018 to Aug 2020
Inventory
Truck ordering
Customer service
Schedule
Labor control marketing
Public relations
Watched over multi stores.
Delegated work to staff, setting priorities and goals. Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Provided leadership, insight andmentoringtonewlyhiredemployeesto supply knowledge of various company programs.
Forecasted customer demand to set prices or credit terms for goods or services. Prepared staff work schedules and assigned teammembersto specific duties.
Asstiant Manager
TX
DairyQueen/ Orange Julius/ Apr 2018 to Sep 2018
Lead a teamduringmyshift,truck ordering, scheduling, shift setup, inventory and opening and closing duty.
Assistant Manager
TX
Talbots/ Apr 2016 to Sep 2018
Lead a teamduringmyshift,truck ordering, scheduling, shift setup, inventory and opening and closing duty
Less
Assistant Store Manager
Houston, TX
Ann Taylor/ ANN INC/ Sep 2010 to Mar 2016
Marketing Manager
Fort Worth, TX
Chick-fil-A/ Sep 2006 to Sep 2010
Lead a teamduringmyshift,truck ordering, scheduling, shift setup, inventory and opening and closing duty
Marketing to new business.
Lead
A teamduringmyshift,truck ordering, scheduling, shift setup, inventory and opening and closing duty
Floor set and visual Merchandising
EDUCATION AND TRAINING
Some College (No Degree): Religion history / business Swbts
Fort Worth, TX
References
Haleigh Teer 903-***-**** Wife
Beth Johnson 503-***-**** Operational Manager Uchain StephenDeason817-***-**** Pastor/ co-worker
Damien Parra (903) 805-6064DGSupervisor
Tobey Clements 832-***-**** Pastor/ Boss
Cedric Oliver 903-***-**** Co-worker
Contact this candidate