Customer Service Property Manager
Resume:
Robert Richmond
Nashville, TN *****
***************@*****.***
Head Chef, property manager, carpenter, customer service rep, and forklift driver all describe the training and skill set I've obtained throughout my work history. Early on I was passionate about cooking so I went to culinary school ( graduated ). I worked my way from the bottom to management/ leadership in every skill set. Ambition, determination, and persistence are characteristics that separate me from a "doer" to an " achiever". I pay great attention to detail and have many years of work experience, which would be an asset to your team. A company with the opportunity to use my training/ skills, prosper, and possibly build relationships would be an ideal situation for me. Authorized to work in the US for any employer
Work Experience
Property Manager
A-Team Vacation Services - Nashville, TN
November 2021 to Present
• “Provided policy and service information”
• “Maintains property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises”
Customer Service Representative
AT&T - St. Louis, MO
March 2018 to November 2021
Accounting department, performing customer service and routine to difficult clerical accounting work in the areas of utility and cable television billing, collections, customer support services, cash receipts, bill paying, record keeping, business licensing, and related office work as assigned.
• Managed client records
• Set up client appointments
• Performed customer service surveys
• Provided policy and service information
• Resolved customer information and complaints
• Accomplished production goals set by our team.
Head Chef
BB King's Blues Club - Nashville, TN
April 2018 to December 2020
Lead and managed the restaurant overseeing the staff and food preparation/ quality. Constructing menus with new or existing culinary creations ensuring the variety and quality of the servings. Approving and
“polishing” dishes before they reach the customer. Certified Forklift Driver
NDC/ CDC Logistics - La Vergne, TN
October 2014 to April 2018
I was responsible for optimizing loads to ensure operational efficiency, scheduling vehicles for maintenance and repairs, and managing.
• Inspected loads for damage
• Managed inventory delivery on NDC docks
Lead Carpenter
Gravois Planning Mill Co - St. Louis, MO
February 2009 to May 2014
Job duties were to fix and installed window frames, doors, door frames, door hardware, interior and exterior trim using a carpenter's level, plumb bob, and laser levels. Studied specifications in blueprints, sketches, or building plans to prepare project layout and determine dimensions and materials required. Delta Airlines call center agent
Northwest Airlines / Delta Airlines - St. Louis, MO October 2002 to November 2005
Assist customers with flight information, or refer them to the correct department to resolve their issues. Lead Carpenter
Education
Associate's degree in Culinary Arts
L'Ecole Culinaire-St Louis - St. Louis, MO
November 2004 to May 2006
Skills
• Communication skills (10+ years)
• Customer service (6 years)
• English (10+ years)
• Sales (6 years)
• Up selling (10+ years)
• Property management
• Cooking (10+ years)
• Food preparation (10+ years)
• safety and sanitation (10+ years)
• Inventory management (10+ years)
• Problem solving (10+ years)
• Woodworking (6 years)
• Millwork (6 years)
• Tile laying (4 years)
• Microsoft Excel (6 years)
Certifications and Licenses
ServSafe Food Handler
Forklift Certified
Present
Certified on sit down, reach truck, and cherry picker.
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