Customer Service Support

Gwendolyn Bailey

**** ******* **** **. ******, Ga 30263

*****************@*****.***/ 404-***-****

PROFILE

A positive-thinking, team-spirited Office Support Professional recognized for exceeding all expectations in work environments.

EXPERIENCE

Front Office Clerk, Fulton County Board of Education, Atlanta, Ga, 2005-2007 Provided administrative support for one or more persons, customer service, performed general office duties including operating fax machine, copier, word processing, record and file maintenance, mail distribution, and telephone reception; received and referred telephone callers and visitors, responded to routine questions from parents, teachers, and students. Referred more complex requests to appropriate staff member, interacted with external and internal Fulton County members on behalf of the Principal and Assistant Principal, gathered relevant data and compiled statistics and information from identified sources, maintained appointment calendars, worked under minimal supervision. Maintained all money coming from outside vendors. Administrative Clerk, Coweta County Solicitor’s Office, Newnan, Ga, 2003-2004 Customer Service, Organized court cases for the Solicitor and Attorneys, entered in and accusations of the defendants on private computer page, maintained filing system, act as Receptionist

Paraprofessional/Data Clerk, Fulton County Board of Education, Atlanta, Ga, 1998-2003

Provided assistance to teachers by preparing educational materials for students, worked individually with students and in small groups to help reinforce learning objectives, assisted with daily routine, including distributing and collecting supplies, maintained attendance records, graded students assignments, participated in lunchroom, recess, hall monitoring and bus duties, assisted with preparing and maintaining bulletin boards and other learning centers areas for instruction. Maintained students records and files in guidelines with Fulton County regulations, withdrawal and enrollment of students coming into or leaving school, maintained money and made arrangements for school field trips, recorded daily attendance for students and teachers, substituted for Secretary.

Education

Walter F. George High School, 1998-1993, High School Diploma

Contact this candidate