Guest Services Customer Service

Saretha Ayers

989-***-**** ****************@*****.***

Profile

Enthusiastic, people oriented Guest Services Specialist with extensive customer service experience. Computer proficient, detail oriented, problem solver and highly dependable.

Employment History

Mitsubishi Electric, Plymouth, MI

Audit Inspector, 07/2002-01/2003

Inspected designated electronics for vehicles; radios, CD players & DVD players.

Took inventory of specified equipment.

Worked quickly and efficiently with others.

Motel 6, Canton, MI

Guest Services, 09/2001-07/2002

Reserved and assigned motel rooms for guests.

Maintained front office operations.

Delegated housekeepers work schedule and duties.

Operated cash register and credit card machine; maintained balanced cash drawer.

Made bank deposits weekly.

Cinta’s Uniform Company, Detroit MI

Key Punch Operator, 05/200-05/2001

Printed clothing name tags for uniforms.

Handled sale accounts for Bay City & Port Huron.

Matched company emblems and sorted clothing.

Motel 6, Canton, MI

Night Auditor/Housekeeper, 09/1997-10/1998

Maintained cash drawer and credit card machine.

Performed bookkeeping duties.

Cleaned and organized guest rooms, lobby and restrooms.

Education

Detroit Institute for Careers, Detroit, MI

GED / Nursing Assistant, 1993-1994

Redford High School, Detroit, MI

General Studies-Attended 4 Years, 1982-1985

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