Delivery Driver Customer Service
Resume:
Mashae McEwen
Hardworking and motivated job seeker with excellent people skills.
Experienced in following directions and providing outstanding customer service. Demonstrates a professional attitude and the ability to foster and maintain a healthy work environment.
7 Ashmont Cove
Hattiesburg, Ms 39401
**************@*****.***
EXPERIENCE
Browns Bottling Company, Hattiesburg, MS — Dispatched
/Delivery Driver
Aug. 2021-July 2023
Loaded and unloaded merchandise and rotated products in all accounts, ensuring compliance with company and customer standards.Obtained required signatures, store stamps, and met other requirements to ensure accurate settlement of invoices at the end of each day.Established positive working relationships with primary contacts at each account.Provided accurate and timely written records documenting the number of units delivered and the amount of money collected.Delivered prompt and attentive service to customers, meeting deadlines and being available when needed.Maintained a friendly, courteous, and positive attitude, consistently demonstrating professionalism.Issued receipts and accepted multiple forms of payment.Answered customers' questions and provided information on procedures.Adhered to company policies, including those related to safety, health, and environmental protection.Kept detailed mileage and fuel reports to track overall fuel costs.Worked scheduled hours as required and willingly took on available shifts during holidays and busy periods
Prime Inc., St. Louis, MO — Delivery Driver
Sept. 2020-April. 2021
Secured cargo against inclement weather, pilferage, and damage.Serviced equipment in the areas of fuel, oil, water, and air requirements and minor vehicle repairs.Reviewed transportation and shipping papers, verifying accuracy of inventory accounts at all points of delivery.Collected payments from customers and reconciled invoices.Provided prompt and courteous service, maintaining a friendly and positive attitude.Kept detailed mileage and fuel reports to track overall fuel costs.Completed rush deliveries on tight timetables to satisfy customer needs.Communicated with dispatchers to stay informed of changes to routes and delivery schedules.Verified accuracy of all deliveries against order forms.Followed corporate procedures to maintain company and customer data confidentiality. SKILLS
- Excellent communication skills,
both written and oral
- Strong attention to detail
- Proficient with MS Office (Word,
Excel, Access, Outlook,
PowerPoint) and other programs
- Ability to interact and coordinate
with associates across all levels
- Capability to work independently
and in teams
- Quick adaptability to new
situations and systems
- Excellent customer service
License
CDL License
United States Air Force, USA — Military Distribution Operator Nov. 2015- Dec. 2019
Performed routine maintenance and inspections on fuel systems, fuel trucks, and government-owned vehicles.Tracked fuel amounts before and after each distribution/collection, ensuring accurate record keeping.Ensured proper storage of products, prioritizing safety and security.Provided ground maintenance service for fuel storage systems, fuel truck yard, and personnel buildings.Monitored product transfers to ensure proper storage and receipt.Monitored pipelines and pumping systems for proper levels and pressures, addressing imbalances as needed.Adhered to all regulations and guidelines during operations.Answered customers' questions and provided information on procedures.Maintained accurate records of product deliveries and settlement of invoices.Demonstrated a friendly, courteous attitude while maintaining professionalism.
EDUCATION
Sheppard Technical School, Wichita Falls, TX
Graduated- September 2015
Petal High School, Petal, MS
Graduated- May 2015
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