Information Technology Customer Service
Resume:
Jade De Silva
Objective
I am an energetic, ambitious person who has developed a mature and responsible
approach to any task that I undertake or situation I am presented with. I am a fast leaner and tent to work well with a team. I am intrinsically motivated to achieve and maintain client satisfaction.
Aerides Dr, Orchid Gardens
Pleasantville
*************@*****.***
EDUCATION
2014-2019
Pleasantville Secondary School (CSEC Certificate)
Successfully passed the following subjects;
English A, Mathematics, Principles Of Business, Principles Of Accounts,
Office Administration, Information Technology & Integrated Science.
San Fernando Methodist Primary School
2007-2014
PROFESSIONAL EXPERIENCE
2023-2024
Cashier ●Detour
●Experience using a POS Terminal.
●Able to differentiate between Debit and VISA card
●Handling of cash; splitting of sales; cash & card
●closing off end of day sales
●Performed returns/exchanges where permitted.
2022-2023
Retail Clerk ●Detour
●Maintain a positive, empathetic and professional attitude toward customers at all times.
●Acknowledged and resolved complaints.
●Listened to customers to gain a thorough understanding of what they were looking for.
●Provided exemplary customer service throughout the shift.
●Assisted customers in fitting rooms.
2019-2020
Retail Clerk ●Bright Ideas
●Responded promptly to customer inquires.
●Conducted inventory on stocks.
●Maintained clean and orderly check out and store area.
●Ensured customer satisfaction and provided professional customer support
●Scanned the sales floor to ensure merchandise was well stocked and maintained.
●Processed business transactions; handled cash, processed debit/credit cards
SKILLS & ABILITIES
Microsoft Office
Concise communication
Team player/ Can also work independently as well
Contact this candidate