Quality Assurance Delivery Driver

Albert Avendano Howe

**** ** **** ***** ******* City, OR 97367 541-***-****

**********@*****.***

OBJECTIVE

Obtain a position in a Company where I can maximize my management skills, quality assurance, program development, and training experience.

EXPERIENCE

Route Driver

B&G Delivery Systems

March 2016 to Present

Responsibilities and Duties

● Adhering to all DOT and company safety protocols

● Performing daily vehicle inspections and maintaining the cleanliness of vehicle completing all necessary paperwork, logbooks, IVMR sheets, pick tickets, etc.

● Pick up and deliver materials ranging in size of pouches to pallets of freight ranging in size from 10 to 1500 lbs. Materials exceeding 80lbs require assistance.

● Loading and unloading of trucks utilizing hand trucks, pallet jacks and forklifts.

● Operating vehicles ranging in size from 10,000lb. GVW, Parcel Vans to 29,000lb. GVW Bobtail Trucks.

● Routing daily deliveries to be made.

● Complete route sheets, manifest, pre-trip sheets and other paperwork in a timely basis during each work shift.

● Conduct thorough pre-trip inspection of the vehicle before each days run.

● Perform assigned vehicle cleaning and maintenance support functions as assigned. Delivery Driver

ABC Supply Co

October 2015 to March 2016

Responsibilities and Duties

Along with the daily job duties, a driver is seen as a professional ABC Supply representative, and often times one of the only representatives a customer at a job site may meet. Our drivers strive to provide a total image of what ABC is all about - service and total customer satisfaction.

● Adhering to all DOT and company safety protocols

● Performing daily vehicle inspections and maintaining the cleanliness of vehicles

● Completing all necessary paperwork, logbooks, IVMR sheets, pick tickets, etc.

● Notifying Delivery Services Manager or Branch Manager of potentially dangerous job sites

● Reporting all ABC vehicle maintenance necessities to the Delivery Services Manager

● Monitoring and ensuring vehicles are loaded properly and accurately

● Assist and/or oversee the loading and/or unloading of products

● Providing clear work direction for other associates providing assistance

● Collecting and submitting all C.O.D. payments when applicable

● Processing customer and/or product returns

● Properly photographing delivered products at job sites

● Additional duties and responsibilities as required or assigned Delivery Driver

Quality Custom Distribution

May 2015 to October 2015

Responsibilities and Duties

● Drive tractor, maneuvering into position to attach trailer and handle lines to secure.

● Inspect tractor trailer for defects pre/post trip and submit DOT inspection report indicating condition.

● Inspect bill of lading and store keys for accuracy in off hour delivery. Inspect trailer to ensure product is secure for undamaged transport of product.

● Drive tractor trailer to destination, applying knowledge of commercial driving regulations and skill in maneuvering vehicle on the road and on customer premises.

● Maintain driver log (Manual or Turnpike) according to DOT regulations, documenting delivery receipt, product temperatures and exceptions.

● Unload trailer, delivering product into customer premises.

● Perform any other duties as necessary.

● Meet this position's physical demands.

Company Driver

Interstate Distributor Company

January 2015 to May 2015

Responsibilities and Duties

● To deliver merchandise to customers in a manner that will optimize the cooperative’s market share and savings, improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and result in outstanding customer service.

● The Driver responsibilities involve delivery and pick up, reporting, operations, service, safety and maintenance, and other duties as assigned by management.

● The Driver will maintain a positive attitude that promotes team work within the cooperative and a favorable image of the cooperative.

● Delivery and pickup involves making deliveries and pick ups in the most efficient, economical manner possible. Deliver product to and pick up product from specified locations

● Develop and maintain an efficient routing system. Ensure sales tickets are made out prior to loading or delivery Develop and maintain an organized and efficient loading and unloading system. Unload merchandise according to customers' requests

● Verify all items listed on the work order or sales ticket are loaded and delivered. Provide the customer with an accurate sales ticket and collect payment if needed. Communicate safe storage and handling procedures to customers. Reporting involves invoicing all product delivered promptly and accurately, submitting daily trip reports, and informing your supervisor of outstanding conditions. Invoice all product delivered promptly and accurately ensure all tickets presented to the office are correct.

● Present a copy of each transaction to the customer after each delivery. Scan in sales tickets into the office daily. Scan daily trip reports Submit trip report to supervisor daily

● Fill out trip report completely and accurately inform your supervisor of discrepancies in your reports and invoices as soon as you are aware of them. Inform Fleet Mgr of outstanding conditions. Inform your Fleet Mgr of potential problems or potential new business opportunities directly or indirectly related to your department. Service involves providing customer service that will result in greater sales. Greet customers promptly and courteously with a friendly smile and a hello, and thank them for their business. Assist customers with unloading and loading

● Promptly and courteously answer the phone. Work with customers to resolve problems and report complaints to your supervisor. Actively work to increase personal skills and knowledge Attend product, merchandising, and cooperative meetings as requested. Wear a clean uniform and be neat. Safety and maintenance involves delivering orders safely, following regulations, and safely operating and maintaining the delivery vehicle. Deliver orders safely Use extreme caution while driving in yards; Drive slowly and watch for children, pets, animals, toys, flower beds, hedges, and lawns. Avoid damage to buildings, bins, or property when positioning for unloading. Avoid spilling the product; Clean up spillage that occurs to Ensure bin doors and covers are closed when delivery is complete. Report vehicle defects, accidents, traffic violations, or damage to the vehicles.

● Maintain logs of working hours or of vehicle service or repair status, following applicable state and federal regulations. Inspect loads to ensure that cargo is secure.

● Drive trucks to weigh stations before and after loading and along routes in compliance with state regulations. Perform basic vehicle maintenance tasks, such as adding oil, fuel, or radiator fluid or performing minor repairs.

● Read bills of lading to determine assignment details. Remove debris from loaded trailers. Plan or adjust routes based on changing conditions, using computer equipment, global positioning systems (GPS) equipment, or other navigation devices to minimize fuel consumption and carbon emissions. Load or unload trucks or help others with loading or unloading, using special loading related equipment or other equipment as necessary. Secure cargo for transport, using ropes, blocks, chain, binders, or covers.

● Follow appropriate safety procedures for transporting dangerous goods.

● Inventory and inspect goods to be moved to determine quantities and conditions. Perform emergency roadside repairs, such as changing tires or installing light bulbs, tire chains, or spark plugs.

● Observe OSHA, state, and federal safety regulations. Follow all company and regulatory agency safety policies. Maintain a valid commercial driver’s license

● Operate delivery vehicle safely. Check lights and safety equipment daily. Obey all traffic laws, including:

● driving within posted speed limits

● Stopping and looking for traffic at all stop signs. Drive defensively

● Report any unsafe equipment or working conditions to your supervisor. Allow no riders who have not been approved by your supervisor

● Maintain the delivery vehicle. Wash vehicle as weather and operating conditions require to maintain a clean vehicle. Follow the regular vehicle maintenance schedule provided by your supervisor. Report any needed repairs or special maintenance to your supervisor immediately Other Duties. The truck driver will uphold cooperative policies, perform other duties as assigned by management, and will enforce and uphold the cooperative’s credit policy.

● Uphold cooperative policies. Uphold all cooperative policies

● Perform other duties as assigned by management. Perform duties as requested by management. Feeder Driver

UPS Portland, OR

November 2014 to January 2015

Responsibilities

● Drive trucks with capacities greater than 3 tons, including tractor trailer combinations, to transport and deliver products, livestock, or other materials.

● Check vehicles to ensure that mechanical, safety, and emergency equipment is in good working order. Report vehicle defects, accidents, traffic violations, or damage to the vehicles. Maintain logs of working hours or of vehicle service or repair status, following applicable state and federal regulations. Inspect loads to ensure that cargo is secure.

● Drive trucks to weigh stations before and after loading and along routes in compliance with state regulations. Perform basic vehicle maintenance tasks, such as adding oil, fuel, or radiator fluid or performing minor repairs. Operate equipment, such as truck cab computers, CB radios, phones, or global positioning systems (GPS) equipment to exchange necessary information with bases, supervisors, or other drivers. Maneuver trucks into loading or

● unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned. Read and interpret maps to determine vehicle routes. Check all load related documentation for completeness and accuracy.

● Collect delivery instructions from appropriate sources, verifying instructions and routes. Couple or uncouple trailers by changing trailer jack positions, connecting or disconnecting air or electrical lines, or manipulating fifth wheel locks. Obtain receipts or signatures for delivered goods and collect payment for services when required. Crank trailer landing gear up or down to safely secure vehicles.

● Check conditions of trailers after contents have been unloaded to ensure that there has been no damage. Read bills of lading to determine assignment details.

● Remove debris from loaded trailers. Plan or adjust routes based on changing conditions, using computer equipment, global positioning systems (GPS) equipment, or other navigation devices to minimize fuel consumption and carbon emissions. Load or unload trucks or help others with loading or unloading, using special loading related equipment or other equipment as necessary.

● Secure cargo for transport, using ropes, blocks, chain, binders, or covers.

● Follow appropriate safety procedures for transporting dangerous goods. Inventory and inspect goods to be moved to determine quantities and conditions. Perform emergency roadside repairs, such as changing tires or installing light bulbs, tire chains, or spark plugs. Wrap and secure goods using pads, packing paper, containers, or straps.

● Give directions to laborers who are packing goods and moving them onto trailers.

● Operate idle reduction systems or auxiliary power systems to generate power from alternative sources, such as fuel cells, to reduce idling time, to heat or cool truck cabins, or to provide power for other equipment.

● Install or remove special equipment, such as tire chains, grader blades, plow blades, or sanders. Follow special cargo related procedures, such as checking refrigeration systems for frozen foods or providing food or water for livestock.

● Operate trucks equipped with snowplows or sander attachments to maintain roads in winter weather. Drive electric or hybrid electric powered trucks or alternative fuel powered trucks to transport and deliver products, livestock, or other materials. Accomplishments

Enhanced driving skill

Driver Specialist 2

McLane Food Service, TUALATIN, OR

(June 2014 December 2014)

Responsibilities and Duties

● Drive tractor, maneuvering into position to attach trailer and handle lines to secure.

● Inspect tractor trailer for defects pre/post trip and submit DOT inspection report indicating condition.

● Inspect bill of lading and store keys for accuracy in off hour delivery. Inspect trailer to ensure product is secure for undamaged transport of product.

● Drive tractor trailer to destination, applying knowledge of commercial driving regulations and skill in maneuvering vehicle on the road and on customer premises.

● Maintain driver log (Manual or People net) according to DOT regulations, documenting delivery receipt, product temperatures and exceptions.

● Unload trailer, delivering product into customer premises.

● Perform any other duties as necessary.

● Meet this position's physical demands.

(2009 Present)

Army National Guard (Rank E6) PORTLAND, OR

Serves as the Supply Noncommissioned Officer responsible for the request, receipt, issue, and accountability of individual, organizational, installation, and expendable supplies and equipment. Assists in property accountability through the Property Book Unit Supply Enhanced (PBUSE) system, ensuring total accuracy, ensures critical assets were on hand or ordered, monitors all sensitive items and unit inventories, initiated Financial Liability Investigations of Property Loss (FLIPL). Accounts for the health, personal welfare, and training of three Soldiers and directly responsible for $24 million worth of organizational equipment. Performs duties involving supply requests, receipt, storage, issue, accountability and preservation of individual, organizational and installation equipment, assists to maintain automated supply system for accounting of organizational equipment and supplies, assists to maintains all administrative supply and supporting document files, responsible to issue, receive, ensure cleanliness, secure and control weapons / ammunition, plans, conducts and evaluates section training; Serves as alternate trainer of section subordinate.

Serves as the Unit Supply Sergeant responsible for the request, receipt, issue, and accountability, of individual, organizational, installation, and expendable supplies and equipment, operates unit level computer (ULC), schedules and performs preventive and organizational maintenance on weapons and other sensitive items, post transactions to property books and transaction files, initiates financial liability investigations of property loss (FLIPL), responsible for organizational and theater provided equipment, responsible for the training and personal welfare of Soldiers. Performs duties involving supply requests, receipt, storage, issue, accountability and preservation of individual, organizational and installation equipment; Assists to maintain automated supply system for accounting of organizational equipment and supplies; Assists to maintains all administrative supply and supporting document files; Responsible to issue, receive, ensure cleanliness, secure and control weapons /ammunition; Plans, conducts and evaluates section training; Serves as alternate trainer of section subordinate.

Monitors the Command Supply Discipline Program of the company. Monitors unit sensitive item, change of command, annual, and other inventories. Maintains the unit property book. Receives, inspects, and inventories organizational supplies and equipment as required. Secures and controls all sensitive items including weapons and ammunition. Maintains individual clothing and OCIE inventories and records for the unit. Prepares and submits SAMS computer input data and reports. Assigns duties,

instructs, and supervises subordinates in proper work techniques and procedures. Plans and analyzes operational data and reports to ascertain degree of conformity with established policies, work standards, and procedural directives. Supervises preparation of materiel control and accounting input for data processing and reviews output documents. Inspects and evaluates inventory management activities, directs supply personnel in establishment and maintenance of supply and inventory control management functions. Analyzes statistical data to determine effectiveness of technical edit. Reconciles problems in automated supply accounting system. Computes, establishes, and directs modification to authorized stock levels. Plans and organizes receipt, issue, salvage and maintenance of records for all classes of supply except Class III, Class V and Class VIII.

SHIPPING & RECEIVING (1999 2009)

CASCADE WOOD PRODUCTS, WHITECITY, OR 97503

Responsibilities

● Shipping & Receiving associates verify and maintain records on incoming and outgoing shipments. Prepare Items for shipment. Duties include assembling, addressing, stamping, and shipping merchandise or material receiving, unpacking, verifying and recording incoming

● Merchandise or material; arranging for the transportation of products. Duties may include, but are not limited to: Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy. Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes. Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.

● Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications. Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter. Contact

● Carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials. Deliver or route materials to departments using forklift, hand truck, conveyor, or sorting bins. Requisition and store shipping materials and supplies to maintain inventory of stock. Determine shipping methods, routes, or rates for materials to be shipped. Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.

Army National Guard (Rank E4) ASHLAND, OR

(2006 2009)

Plans, supervises, and integrates the installation, operation, and maintenance of Signal support systems, to include radio, wire and battlefield automated systems. Plans and provide unit level training for automation and communications systems and Signal support equipment. Assist in staff supervision of information services. Plans, supervises and executes unit level maintenance programs for Signal equipment. Prepares and integrates Signal operations orders and reports. Requests maintenance and supply replenishment for Signal support operations. Supervises, installs, maintains, and troubleshoots Signal support systems and terminal devices, to include radio, wire, and battlefield automated systems. Provides technical assistance and unit level training for automation, communication, and user owned and operated Signal equipment. Disseminates information services policy. Prepares maintenance and supply requests for unit level Signal support. Operates and performs PMCS on assigned vehicles. Operates and performs PMCS on assigned power generators. Installs, maintains, and troubleshoots Signal support equipment and terminal devices. Installs, operates, and maintains designated radio and data distribution systems. Maintains selected electronic devices. Performs Signal support functions, to include providing technical assistance and training for user owned and operated automation and communications equipment. Prepares maintenance and supply requests for unit level Signal support. Operates and performs PMCS on assigned vehicles. Install, operates, and performs PMCS on power generators.

Army National Guard (Rank E4) ASHLAND, OR

(2005 2006)

Serves as Transportation Supervisor, responsible for the doctrinal training, moral, health and welfare of Soldiers plans, and coordinates worldwide movement of personnel, units, and equipment via military, and commercial transport, maintains worldwide visibility over the movement of personnel, equipment, and supplies in support responsible for the maintenance, and accountability of MTOE and TDA equipment. Operates assigned vehicles over varied terrain in support of combat operations. Manages loading and unloading of personnel and equipment and protects cargo against damage. Operates vehicle material handling equipment (MHE), as required. Employs land navigation techniques. Maintains qualification with radios and vehicle mounted weapons. Performs vehicle Self recovery and field expedients to include towing. Corrects or reports all vehicle deficiencies. Prepares vehicles for shipment by air, rail, or vessel. Provides professional support and technical guidance to all Army Soldiers requiring motor transport; plans, organizes, and operates a motor vehicle convoy, performs convoy route reconnaissance commands a convoy march unit or serial, supervises transporting of all types of cargo, supervises personnel preparing vehicles for deployment; train constantly on convoy defense; Prepares and implements the security and defense plans. Army National Guard (Rank E4) MEDFORD, OR

(1992 2005)

Major duties. The infantryman supervises, leads, or serves as a member of an infantry activity that employs individual small arms weapons or heavy Anti Armor crew served weapons, either vehicle or dismounted in support of offensive and defensive combat operations. Operates both mounted and dismounted to close with and destroy the enemy. Employs, operates, and maintains assigned weapons and equipment. Assists in the performance of reconnaissance operations. Employs, fires, and recovers antipersonnel and antitank mines. Locates and neutralizes mines. Performs Self extraction from a mine field. Orients a map. Operates, mounts/dismounts, zeros, and engages targets using night vision sights. Operates and maintains communications equipment, enter, and operates in a radio net. Operates in a NBC contaminated area. Constructs and camouflages individual/crew served weapons/vehicle firing/fighting positions. Assist in the construction of fortification and barriers, including minefields and obstacles. Assist in the breaching of minefields and obstacles. Constructs field expedient firing aids for infantry weapons.

Recognizes friendly and threat armored vehicles. Performs as a member of a fire team during a movement to contact, reconnaissance, and security, an attack, defense, situational training exercises and all infantry dismounted battle drills. Processes prisoners of war and captured documents. Operate IFV over diverse terrain in varies visibility. Assists in target detection, identification, and ground sensing applications. SELECTEMP, MEDFORD, OR

MOVING AND STORAGE

(1997-1999)

SUMMARY

Engages in packing or wrapping household goods to protect them from damage during storage or shipment. Engages in loading and unloading household goods cargo from trucks and in moving and storing materials in warehouses by performing the following duties: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following as well as other duties that may be assigned.

● Check the move board daily for all moves, estimates, and pack jobs posted

● Examine the Move Board and confer with the Quality Control Manager to get assignments and directions on the type of equipment needed and amount of packing material needed, work hour requirement and completion time.

● Complete the Local and Long Distance Material

● Checklist on all trucks as assigned to make sure all needed material are on board prior to going out on a move.

● Certify by signature the completion of the Daily Driver Vehicle Inspection Report.

● Go over mechanics of move with team prior to the start of the move noting any special

● Instructions and requirements, certifying start time, loading and packing instructions and travel instructions.

● Adhere to company moving policies and procedures to pack, unpack, load and unload household goods.

● Inspects and inventories all loading operations to ensure compliance with shipping specifications and seals loaded truck doors.

● Inspects forklift for defects and notifies Operations, of the need to have repaired.

● Observes packing and wrapping operations to verify conformance to specifications.

● Assure conformance to loading patterns to prevent shifting or damage to household goods during transit.

● Verify household goods loaded or unloaded against Household Goods Descriptive Inventory and Accessorial Services Form or Bill of Lading. LARRY DOLL COMPUTERS, MEDFORD, OR

COMPUTER I/T REPAIR

(1996 1997)

● Manually examine and repair computer hardware and peripheral components.

● Test functionality and assess problems by operating computer systems or related.

● Troubleshoot computer systems problems.

● Take apart and reassemble computer components and parts.

● Use small handheld tools such as screwdrivers, voltmeters, etc.

● Manually set up computer systems and hardware, and install or reinstall software programs for computer users.

● Work with colleagues (e.g., other computer repair and maintenance technicians) to resolve computer related problems (troubleshooting).

● Read and review technical support manuals or other materials. My employer may ask me to carry out additional duties than those listed here. OTHER EMPLOYMENT INFORMATION

Citizenship: United States Citizen

Security Clearance: Secret

SKILLS

Professional, Leadership, Management/Supervision, Military Experience EDUCATION

Some College Courses, SUPPLY CHAIN MANAGEMENT (2012-2013) COASTLINE COMMUNITY COLLEGE, ONLINE SCHOOL THROUGH GOARMY ED Truck driving school (2014) Courses taken through IITR in Clackamas, OR

CDL endorsements include: HAZMAT, DBL/TRPLS & Tanker

Contact this candidate