Customer Service Care
Resume:
Sharain Miller
Jacksonville Beach, FL *****
************@*****.***
Seeking the position as a skilled & experienced Care Giver for your company.
• Arrange items for use or display.
• Assign duties or work schedules to employees.
• Care for patients with mental illnesses.
• Clean tools or equipment.
• Maintain client information or service records.
• Monitor activities of individuals to ensure safety or compliance with rules.
• Monitor health or behavior of people or animals.
• Organize recreational activities or events.
• Perform administrative or clerical tasks.
Willing to relocate to: Jacksonville, FL
Authorized to work in the US for any employer
Work Experience
Customer Care Representative
Allstate Insurance-Jacksonville, FL
August 2023 to March 2024
Answer inbound calls, answer questions about claims, transfer calls to the correct deparment, note documents of each claim come through,
Amazon Sortation Associate
Amazon Warehouse-Jacksonville, FL
December 2022 to June 2023
Lifting packages, sorting, scanning, and consisting standing In Home Caregiver
Only The Family Home Care-Jacksonville, FL
October 2020 to December 2022
· Arrange childcare or educational settings to ensure physical safety of children.
· Assist students with special educational needs.
· Discuss student progress with parents.
· Display student work.
· Enforce rules or policies governing student behavior.
· Establish rules or policies governing student behavior.
· Evaluate student work.
· Maintain student records.
· Modify teaching methods or materials to accommodate student needs. Front Office Supervisor
Motel 6-Jacksonville, FL
April 2019 to November 2020
· Calculate costs of goods or services.
· Collect deposits, payments or fees.
· Discuss account status or activity with customers or patrons.
· Discuss goods or services information with customers or patrons.
· Distribute materials to employees or customers.
· Greet customers, patrons, or visitors.
· Maintain financial or account records.
· Make travel, accommodations, or entertainment arrangements for others.
· Operate communications equipment or systems.
· Prepare employee work schedules.
· Provide information to coworkers.
· Refer customers to appropriate personnel.
· Supervise clerical or administrative personnel.
· Verify accuracy of financial or transactional data. Front Desk Agent
Courtyard by Marriott-Jacksonville, FL
January 2017 to August 2018
Started off as housekeeping make sure room are up to hotel standard then move to front desk, answer calls, knowledge with system check guest in and out of rooms collect playmaker reservation for guest VPK Teacher
Kids Quest-Jacksonville, FL
January 2013 to May 2014
· Monitor student behavior, social development, or health.
· Order instructional or library materials or equipment.
· Plan educational activities.
· Plan experiential learning activities.
· Prepare reports detailing student activities or performance.
· Provide for basic needs of children.
· Read to students.
· Serve on institutional or departmental committees.
· Set up classroom materials or equipment.
· Supervise school or student activities.
· Supervise student research or internship work.
· Teach life skills.
Child Care Worker
Aunt Barba Child Care-Jacksonville, FL
January 2007 to July 2007
· Accompany individuals or groups to activities.
· Arrange childcare or educational settings to ensure physical safety of children.
· Arrange items for use or display.
· Assign duties or work schedules to employees.
· Assist individuals with special needs.
· Care for patients with mental illnesses.
· Clean tools or equipment.
· Develop daily schedules for children or families.
· Develop educational or training programs.
· Discuss child development and behavior with parents or guardians.
· Maintain client information or service records.
· Monitor activities of individuals to ensure safety or compliance with rules.
· Monitor health or behavior of people or animals. Childcare Attendant
Tiny Toons Learning Center-Jacksonville, FL
May 2003 to January 2007
· Accompany individuals or groups to activities.
· Arrange childcare or educational settings to ensure physical safety of children.
· Arrange items for use or display.
· Assign duties or work schedules to employees.
· Assist individuals with special needs.
· Care for patients with mental illnesses.
· Clean tools or equipment.
· Develop daily schedules for children or families.
· Develop educational or training programs.
· Discuss child development and behavior with parents.
· Maintain client information or service records.
· Monitor activities of individuals to ensure safety or compliance with rules.
· Monitor health or behavior of people or animals.
· Organize recreational activities or events.
· Perform administrative or clerical tasks.
· Perform housekeeping duties.
· Perform human resources activities.
Education
Diploma
Andrew Jackson High School - Jacksonville, FL
May 2002 to May 2002
Skills
• Curriculum Development
• Microsoft Outlook
• Technical support
• Caregiving
• Home Care
• Office Administration
• Pallet jack
• Organizational Skills
• Typing
• Packaging
• Customer service
• Filing
• Warehouse experience
• Special Education
• Childcare
• Experience with Children
• EMR systems
• Childcare
• Shipping & receiving
• Toddler Care
• Order picking
• Materials handling
• Autism Experience
• Clerical Experience
• Teaching
• Special Needs
Certifications and Licenses
Certified Phlebotomy Technician
First Aid Certification
BLS Certification
Driver's License
CPR Certification
Contact this candidate