General Manager Customer Service
Resume:
Loretta Rodriguez
Management
Phoenix, AZ
*********************@***********.***
Passionate, dedicated individual seeking any available position to maintain employment and to work hard for my employer. To reassure them of what a dependable, organized, extremely positive, self motivated person I am and that I can be a great asset to their company. Authorized to work in the US for any employer
Work Experience
General Manager - Full Time
Five Guys-Phoenix, AZ
February 2018 to Present
Train and perform All duties by crew members. Responsible for all duties when the General manager Is absent such as Product respiration, deliveries, customer relations, Restaurant maintenance, team management, inventory, team management, and other duties required and or assigned. Inventory, food orders, interviews, mange store employees and customers etc Warehouse shipper and packer
Ameritemps
February 2014 to May 2015
Warehouse duties clean and etc.
Caregiver, Assistance
Essential Care
July 2013 to January 2014
in scheduling and attending Dr. Appointments, cook, clean, bath, talk, some live- in care, physical therapy, and etc. Love that I could help someone who wasn't able to do things themselves. Loyal Customer Service Clerk
Chevron
May 2011 to July 2013
Cashier, stock, cleaning and maintenance Propane Lotto and working with customers. James Edward Furniture Assistant Administrator Accounts Payable and Receivable Microsoft Word, Incoming calls, multi-tasking, office faxing payroll background checks Customer service desk, cashier, Payroll Western Union, Money Gram, Money Fry's Food and Drug Store
September 2000 to May 2003
orders and Inventory
Education
Some college in Culinary Arts
The Art Institute of Phoenix
2007 to 2009
Skills
• Excellent problem solving skills. Leadership, coaching and mentoring- Ability to motivate and train others. Time Management- set priorities and goals.. Flexible team member. Able to adapt quickly to new situations
• training (6 years)
• Scheduling (4 years)
• Operations (3 years)
• Inventory (4 years)
• Microsoft Word (6 years)
• Inventory Management (3 years)
• Management (6 years)
• Team Management (3 years)
• Shift Management (6 years)
• Accounts Receivable
• Payroll (3 years)
• Accounts Payable (5 years)
• Kitchen Experience
• Financial Report Writing
• POS (7 years)
• Culinary Experience
• Cooking (10+ years)
• Profit & Loss
• Inventory Control (4 years)
• Interviewing (5 years)
• Labor Cost Analysis
• Quality Assurance
• Food Safety (10+ years)
• Recruiting
• Sales
• Food Preparation (10+ years)
• Purchasing
• Kitchen Management Experience
• Restaurant experience
• Hospitality
• Leadership
• Supervising experience
• Computer skills
• Organizational skills
Certifications and Licenses
Food Handler Certification
2018 to 2029
Additional Information
Skills
Advanced customer service skills: day-to-day management; hiring/training; escalations; quality assurance/auditing; working to improve customer service through little changes that end up making a large difference; etiquette; providing additional resources to employees; etc. Accounts Payable and receivable, office duties etc. Warehouse cashier and line cook as well
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