heidy matute
Spartanburg
******.******@*****.***
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision- making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Quality Control/Production
Shutterfly - South Carolina
September 2022 to October 2023
• Assured quality product by conducting in-process inspection and evaluating finished product.
• Complete adjustments as needed to machine to maintain quality standards are kept.
• Fed, packed, inspected product to quality standards.
• Compliance with policies and governmental regulations
• Organization of samples
• Create tests for quality control of products
Human Resources Assistant
South Florida Security Group - Miami, FL
September 2019 to January 2022
• Executed record filing system to improve document organization and management.
• Maintained staff directory and company policy handbook for human resources department.
• Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Handled client correspondence and tracked records to foster office efficiency.
• Assist with on-boarding operations by reviewing I-9 documentation and employment paperwork for accuracy and completeness.
• Contact applicants to schedule interviews.
• Conduct in-person and virtual interviews, make hiring decisions or recommendations for seasonal positions.
• Attend job fairs and hiring events to attract talented individuals. Data Entry Clerk
GraceKennedy Foods (USA) LLC - Miami, FL
June 2016 to January 2019
• Answering the phone to take messages or redirecting calls to appropriate colleagues.
• Answering Customer Emails.
• Data entry, Posting Pick tickets, Printing Invoices, Cargo sheet, Printing store credits, Delivery Report, COD report, Pending Order report.
• Entered numerical data into databases with speed and accuracy using 10-key pad.
• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
• Freight quoting.
Education
Coral Gables Senior High
2012 to 2016
Skills
• Hospitality (3 years)
• Excel (7 years)
• Microsoft word (7 years)
• Data Entry
• Clerical Experience
• Interviewing
• Shift Management
• Microsoft Outlook
• 10 Key Data Entry
• Recruiting
• Event Planning
• Employee Orientation
• Administrative Experience
• Freight Experience
• Quality Control
• Human Resources