Customer Service Taco Bell
Resume:
`Avery J. Ashley
********************@******.***
PROFILE
Ambitious individual with an ability to learn on the fly and focus on positive outcomes. Offering several years of customer centric experience and knowledge around store operations and procedures.
●Interpersonal Communication
●Time Management
●Active Listening
●Responsible
● Skills
Teamwork
EXPERIENCE
Cashier 2016-2020
Taco Bell Bossier City, LA
●Recognized for ability to take initiative by organizing and sanitizing the lobby for patrons, stocking condiments and cleaning utensils including floors,customer booths, tools,and menu boards.
●Politely greeted patrons and anticipated customer need, by knowing promotional items and top selling products, to better assist guests.
●Monitored the preparation of food, so it could be presented to patrons in a neat and timely matter.
●In charge of handling money, ensuring that the correct change, receipt, and verifying the register balance when the restaurant is closed.
●Verified that prepared food meets requirements for quality and quantity.
2019-2020
Shreveport,Louisiana
Ochner Health LSU Hospital
Operating Room Assistant
●One of my main priorities is to ensure that each patient receives the comprehensive and personalized care they need so they can have a great experience during there visit to the hospital.
●Sometimes patients are nervous about there operations they about to undergo,so its my humble intent to ensure they are comfortable and well cared for while under the care of Doctors and Nurses in hospitals,outpatient centers and long-term care facilities.
●Excellent interpersonal skills including patience,empathy and compassion.
●Cleaning operating rooms and replacing bed lenin.
●Transporting patients.
●Stock gloves,masks,sterile water,etc.
EDUCATION
Bossier Parish Community College Major: Mass Communications - Credits:24
Booker T. Washington High School - LA Core 4 High School Diploma
RETAIL ASSOCIATE DESCRIPTION BANK
●Operated and balanced the cash register at the end of each shift accounting in excessive of $1,000.
●Received and processed payments by cash, check, and credit card, while maintaining a balanced cash drawer.
●Participated in the processing of new shipments and helped team with receiving, backstocking and SKU management.
●Greeted customers courteously, while providing great customer service to ~150 guests per day, while answering questions about products and product locations
●De-escalated customer complaints by actively listen and deciding on best option to resolve matters
●Responsible for handling cash, credit card, and gift card transactions
●Coordinated and maintained store displays as well as advertised new merchandise through creating in-store signage
●Recommended changes to the store based on customer needs and feedback, in the hopes of creating a better customer experience
●Kept departments clean and maintained neat, orderly product displays.
CASHIER/COOK/STOCKER DESCRIPTION BANK
●Counted the balance of the cash register at the beginning and end of shifts to ensure that the balance is correct and that there is adequate change.
●Maintained a safe, sanitary, and healthy environment for patrons by following set standards in the kitchen area, but also the lobby.
●Read order slips and followed verbal instructions to customer specific order from drive-thru and front counter.
●Verified that prepared food meets requirements for quality and quantity.
●Conducted table touches to offer refills and engage in friendly conversations with patrons to ensure comfortability.
●Rotated stock and supplies regularly making sure the preparation were ready for the next shift.
●Provided excellent customer service in a high-volume, fast-paced operation.
●Resolved complaints promptly and professionally.
●Issued receipts, refunds, and change due to customers.
●Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.
●Sucessfully handled opening and closing shifts of establishment.
Contact this candidate