Front Desk Medical Receptionist

SANIYA BROADWAY

Dallas, TX ***** +1-469-***-**** ****************@*****.*** WWW: Bold Profile

At Premier Health, I excelled in optimizing front desk operations and patient scheduling, enhancing office efficiency by 30%. My adeptness in HIPAA compliance and patient relations fostered trust and loyalty, leveraging my problem-solving skills and medical billing expertise to streamline processes and improve patient care. Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Software appointment scheduling system to manage over Number patients weekly. Organized and accurate in managing patient flow. Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files. Hardworking Job Title brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than Number years. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Software. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care. Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and PROFESSIONAL SUMMARY

implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

• Front Desk Operations • Critical Thinking

SKILLS

• Telephone Etiquette

• Appointment Scheduling

• Medical Terminology

• Patient Scheduling

• Office Administration

• Patient Registration

• Microsoft Office

• HIPAA Compliance

• Appointment Setting

• Insurance Verification

• HIPAA Guidelines

• Appointment management

• Payment Collection

• Reminder calls

• Patient Relations

• Records Management

• Medical Billing

• Electronic Medical Records

• Letter preparation

• Medical Records Management

• EMR / EHR

• Workflow Optimization

• Referral Verification

• Paperwork coordination

• Medical office administration

• Medical Charting

• Documentation

• Mail Management

• Outpatient Care

• Medical Office Procedures

• Proficient in Software

• Records Maintenance

• Medical billing and coding

• Inpatient Care

• Insurance Claims

• Inventory Oversight

• Account Management

• Organization and Time Management

• Data Entry

• Adaptable and Flexible

• Administrative Support

• Documentation and Recordkeeping

• Payment Scheduling and Collection

• Patient Billing

• Calendar and Appointment Management

• Patient Referral

• Insurance Authorizations

• Relationship Building

• Office Management

• Clerical Support

• Data Management

• Medical Records Maintenance

• Office Coordination

• Electronic Recordkeeping

• Patient Eligibility Requirements

• Scheduling Tests and Procedures

• Flexible Schedule

• Inventory Management

• Patient Health Information Access

• Clinical Support

• Staff Leadership

• Medical Recordkeeping

• Medical Records Verification

• CPR Certified

• Invoice Processing

• Documentation Review

• Data Entry Software

• EHR Software

• Maintaining Financial Records

• Invoice Preparation

• Employee Scheduling

• Medical Report Preparation

• Heartsaver First Aid CPR AED

• Heartsaver First Aid CPR AED (First Aid CPR

• Medical Transcription

• Pre-hospital Care

• Customer Service

• Problem-Solving

• Computer Proficiency

• Collaboration and Teamwork

• Time Management

AED)

• Regulatory Documentation

• Outpatient Procedures

• Taking Client Histories

• Bookkeeping

• Patient interviewing

• Pharmacy Correspondence

• Equipment Troubleshooting and Maintenance

Medical Receptionist, 06/2022 - 04/2023

Premier Health – Dallas, TX

• Coordinated patient scheduling, check-in, check-out and payments for billing.

• Checked patient insurance, demographic, and health history to keep information current.

• Helped patients complete necessary medical forms and documentation. Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

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• Adhered to strict HIPAA guidelines to protect patient privacy. Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.

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• Managed multi-line phone system and pleasantly greeted patients. Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.

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• Maintained current and accurate medical records for patients. Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.

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• Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.

• Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care. Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.

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Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.

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• Transcribed phone messages and relayed to appropriate personnel.

• Fostered welcoming environment, greeting patients warmly upon arrival.

• Improved patient follow-up, reducing missed appointments through effective reminder calls.

• Reduced administrative errors by consistently verifying insurance information. WORK HISTORY

• Optimized appointment scheduling to maximize doctor availability.

• Managed patient appointments efficiently, reducing wait times significantly.

• Maintained strict confidentiality of patient records in compliance with HIPAA regulations.

• Improved office ambiance, selecting music and reading materials for waiting area.

• Enhanced office efficiency by implementing new filing system for patient records.

• Streamlined office communication by effectively coordinating between doctors and nurses.

• Streamlined billing processes, ensuring accurate and timely invoicing.

• Improved accuracy of patient data with meticulous record-keeping.

• Supported patient care by scheduling appointments to accommodate urgent health needs.

• Performed various administrative tasks by filing, copying and faxing documents. Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

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Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

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• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Obtained payments from patients and scanned identification and insurance cards.

• Managed office logistics by scheduling appointments, maintaining files and collecting payments. Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.

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Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.

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• Completed administrative patient intakes with case histories, insurance information and mandated forms.

• Organized and maintained patient chart filing system to promote quick data finding for staff.

• Prepared and processed patient referrals and transfer requests.

• Assisted with medical coding and billing tasks.

• Processed medical insurance claims and payments.

• Registered and verified patient records before triage with most up-to-date information.

• Greeted visitors and initiated triage processes for clients to streamline patient flow. Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

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• Received and routed laboratory results to correct clinical staff members.

• Managed office bookkeeping with insurance billing and patient payments.

• Conducted patient intake interviews, recording and documenting relevant information.

• Placed new supply orders, managed inventory and restocked clerical spaces. EDUCATION

05/2022

Richardson High School - Richardson, TX

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