English Language General Manager

AYMAN FOUAD ELSENTRESY

Education management and business administration professional with over 18

years of diverse experience and a successful track record of achievement in leadership, strategic planning, marketing, and academic administration. Skilled in senior leadership, curriculum development, business growth, facility management, business administration, and digital marketing. Effective collaborator across various fields and committed to attaining excellent results and steady growth. Adept at team building, coaching, performance development, entrepreneurship, and operations management. Seeking opportunities in education management, and academic and business administration, and ready to drive positive change and achieve exceptional results. PROFESSIONAL EXPERIENCE

Education Management & Business Administration Professional Self-employed, Alexandria, Egypt January 2021 – Present. Oversee the day-to-day operations of the educational programs, including scheduling, budgeting, resource allocation, and academic performance. Create innovative pedagogical approaches and curricula that incorporate technology, and meet the needs and diversity of students and trainees. Represent the organization at industry events, conferences, and meetings. Develop and deliver presentations to a wide range of audiences, such as executive management, customers, employees, and stakeholders. Ensure compliance with all relevant regulations and accreditation standards. Organize and coordinate operations to ensure maximum productivity, monitor employee work, and provide guidance to boost efficiency and effectiveness. Manage and develop action plans based on both internal and external diagnostic assessments.

Manage digital marketing campaigns to expand online presence. Suggest measures for improving customer satisfaction and loyalty. Assist with hiring, managing, training, and coaching the organization’s staff. Foster partnerships with families, staff, and the community to ensure the holistic development of each student.

Head of Foreign Language and General Science Department The Navy College, Alexandria, Egypt June 2019 – January 2021. Ensured the quality and consistency of all educational content and training materials.

Provided educational administration, overseeing curriculum development and program execution.

Coached students in academic situations involving study skill assessment, and the preparation for international licenses.

Supervised the placement, testing, and evaluation of students. Played a pivotal role in maintaining a positive working environment. Demonstrated superior expertise, boosting student test scores by 30%. Managed the educators to understand the curriculum, classroom management, and the use of educational technology.

Collaborated with other departments to create cross-disciplinary learning opportunities.

General Manager

The Ministry of Defense Language Institute, Alexandria, Egypt June 2015 – June 2019.

Conducted multiple workshop programs for staff development and teacher training.

Revitalized outdated curriculums and promoted new courses based on market research, including English for Specific Purposes and Braille-based instruction, leading to a 15% increase in new student enrollment. Orchestrated, administered, and allocated the institution's budget, and to enhance educational programs, facilities, and professional development. Provided ongoing support, training, and professional development opportunities for interns and students.

Administered a feasibility study and market research for a new foreign language institute.

Phone & WhatsApp:

Email:

LinkedIn:

https://www.linkedin.com/in/ayman-

elsentresy/

Address:

Egypt

Master of Business Administration (MBA)

(in-person)

• Institution: Arab Academy for Science

and Technology and Maritime Transport

• Location: Alexandria, Egypt

• Dates: Oct 2014 - Feb 2017

• Achievement: grade (Excellent)

• Arabic: Native

• English: Professional (C1)

KEY SKILLS

• Project Management & Data Analysis

• Organizational & Strategic Leadership

• Technology Integration & IT Skills

• Training, Coaching & Supervision

• Resource Allocation & Budgeting

• Communication & Collaboration Skills

• Public Speaking & Presentation Skills

• Education & Curriculum Development

• Innovation, Vision & Entrepreneurship

• Strategic Thinking & Decision Making

• Emotional Intelligence & Adaptability

• Digital Marketing & CRM

• Self-Development & Lifelong Learning

• Conflict Management Skills

• Attention to Detail & Self-Discipline

General Manager (Continued)

The Ministry of Defense Language Institute, Alexandria, Egypt June 2015 – June 2019.

• Managed day-to-day operations of the entire establishment overseeing staff, teachers, and students.

• Conducted interviewing, hiring, and retaining new professionals, as well as teachers.

• Established new student assessment programs and teacher evaluation criteria.

• Created and led a marketing department and teams, implementing a successful inbound and outbound marketing plan that started in 2016, significantly increasing the institute's profitability.

• Developed a cost-effective social media marketing strategy, resulting in a 25% increase in student enrollment.

• Ensured the institute complied with all local and national laws and regulations.

• Established strategic alliances with a range of educational and business organizations.

• Decreased customer dissatisfaction through frequent surveys and counter initiatives, resulting in a 65% student retention rate.

• The number of students increased dramatically between 2015 and 2018, from 16,915 to 28,227, largely as a result of management initiatives and business development plans. Head of Foreign Language Department

The Air Defense College, Egypt, Alexandria March 2012 – June 2015.

• Provided educational administration and management, and delivered lectures and training sessions.

• Addressed student behavior and disciplinary issues with fairness and consistency.

• Ensured all classrooms were meeting international standards and had the necessary resources to accomplish all goals.

• Observed and assessed educational program delivery, curriculum implementation, and results.

• Played a key role in providing translation and interpretation support to the college.

• Implemented curriculum development techniques to create engaging lesson plans, leading to about 25% improvement in students’ progress.

• Executed revolutionary instructional design methodologies, which increased student engagement and comprehension by 20%.

Head of Translation and Interpretation Sector

The Artillery Department (Armed Forces), Egypt, Cairo June 2010 - February 2012.

• Conducted training programs for the staff.

• Provided critical translation and interpretation support.

• Successfully maintained positive public relations.

• Assisted in cultural adaptation and localization of materials to ensure effective communication across different cultures.

• Adhered to strict confidentiality guidelines and ethical standards, maintaining privacy and protecting sensitive information disclosed during interpretation or translation.

• Stayed updated on industry trends, new terminologies, and changes in language usage to enhance translation and interpretation quality.

• Accompanied foreign visitors and facilitated communication between the receiving party and visitors. UN Coordination Officer, Interpreter, Translator

The United Nations, Sudan, Kadugli May 2009 - May 2010.

• Understood and respected cultural differences and adapted my interpretation and translation.

• Served as interpreter at seminars, speeches, meetings, teleconferences, and symposia.

• Collaborated with leaders, project managers, and staff to coordinate language services, including scheduling interpreters, managing translation projects, and maintaining accurate records.

• Facilitated communication through interpretation and translation.

• Maintained positive relationships within the United Nations and all involved parties.

• Contributed to successful negotiations and diplomatic discussions.

• Volunteered to support and aid the local community. PROFESSIONAL EXPERIENCE

PROFESSIONAL EXPERIENCE

English Language Instructor, Interpreter, Translator The Air Defense College, Egypt, Alexandria June 2006 – April 2009. English Language Instructor, Interpreter, Translator The Navy College, Egypt, Alexandria June 2003 – June 2006. English Language Instructor, Interpreter, Translator The Military Technical Institute, Egypt, Cairo June 2002 – June 2003. English Language Instructor, Interpreter, Translator (under supervision) The Ministry of Defense Language Institute (MODLI), Egypt, Cairo January 2002 – June 2002. COURSES AND TRAINING include but are not limited to: Marketing Analytics

• Coursera, University of Virginia February 2019 Digital Media and Marketing Strategies

• Coursera, University of Illinois December 2018 Foundation of Teaching for Learning Courses (1,2,3,4,5,6,7,8)

• Coursera, COMMONWEALTH Education Trust January 2015 University Teaching 101 Course

• Coursera, University of Pittsburgh May 2014

Performance Assessment in the Virtual Classroom Course

• Coursera, University of California May 2014

Advanced Instructional Strategies in the Virtual Classroom Course

• Coursera, University of California March 2014

Emerging Trends & Technologies in the Virtual K-12 Classroom Course

• Coursera, University of California December 2013 Effective Classroom Interactions: Supporting Young Children’s Development Course

• Coursera, University of Virginia December 2013 Advanced Language Proficiency Skills II Diploma

• Department of Defense, Defense Language Institute, USA (in-person) December 2012 Methodology and Culture Seminar Diploma

• Department of Defense, Defense Language Institute, USA (in-person) September 2012 Advanced English Language Instructor Diploma

• Department of Defense, Defense Language Institute, USA (in-person) March 2006 Basic English Language Instructor Diploma

• Department of Defense, Defense Language Institute, USA (in-person) December 2001 All Original copies of my Other Certificates, degree cheats, works, and references will be available when needed. Thank you for your time and consideration.

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