PROFESSIONAL
SUMMARY
SKILLS
WORK HISTORY
AP AMY PETERSON
**************@*****.*** 318-***-****
Haughton, LA 71037
Talented Administrative professional with background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and Quick Books software. Leveraging 15 years of excellence in office setting and medical degree competencies. High-energy CMA with proven leadership, critical thinking and project management abilities gained during 8-year administrative career. Experienced in managing clerical requirements of Doctors office and highly responsive to dynamic business conditions. Smoothly organize resources to keep teams efficient and achieve daily targets, with a background in billing and coding. Self-motivated CMA bringing proven leadership, organizational and customer relations skills. Independently solved problems and kept teams on task to handle diverse business requirements.
Vital Signs Measurement
Rehabilitation
End of Life Care
Bathing
Adaptive Equipment
Medical Records Management
Wound care specialist
Supporting personal needs
Charting and clinical
documentation
Patient management
Documenting behaviors
Observing responses
Patient-focused care
Companionship and emotional
support
Outpatient care
Chronic disease management
Inpatient care
EMR / EHR
Dementia and Alzheimer's
knowledge
Patient privacy
Responding to emergencies
Direct patient care
Infection control and aseptic
procedures
Measuring bodily fluids
Data entry
Office Supply Management
Financial Services Support
Insurance Knowledge
Appointment Setting
Scheduling
Budgeting
Office Administrator Bennett Truck Transport - 08/1996 - CURRENT Haughton, LA
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records. Worked with upper management to complete complex projects on tight budgets within specific timelines.
Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
EDUCATION
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors. Reconciled account files and produced monthly reports to keep Drivers informed about office operations.
Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration. Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives. Verified 12 salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
CMA and Personal Assistant Blake Of Bossier - 05/2019 - 02/2020 Bossier City, LA
Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming, toileting,dressing .
Replaced bandages, dressings and binders to care for wounds and encourage healing.
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles. Determined specific needs and provided most appropriate level of services to ensure well-being.
Monitored and assisted residents through individual service plans. Documented vitals, behaviors and medications in client medical records.
Maintained appropriate filing of personal and professional documentation.
Turned and positioned bed bound patients to prevent bedsores and maintain comfort levels.
Provided staff coaching, mentoring and consultation to enhance performance and professional development.
Assisted patients with self-administered medications through injection and oral route.
Recorded patients' pulse, blood pressure and respiration's (TPRs) to assess and document important health information.
Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff. Entrusted to handle confidential and sensitive situations in professional matter.
Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
Recognized and reported abnormalities and/or changes in patients' health status to case manager.
Remained alert to problems or health issues of clients and competently responded.
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
Virginia College, Bossier City, LA 12/2017
Associate Degree in Nursing: Medical Science