Work-From-Home Human Resources

ALMA DeALEJANDRO

(Mobile)713-***-****

****.***********@*****.*** PROFESSIONAL PROFILE

Bilingual, Educational Non-Profit Administrator, Speaker, and Community Leader offering advanced education, and significant expertise in the following areas:

Expertly represent nonprofit organizations, its clients, and the community at large in business operations and management, transition and career training, diversity, event hosting and planning, fiscal management and purchasing, and human resources; skillfully serve and administer complete programs.

Enthusiastic advocate, deeply rooted in community outreach and participation; recruit, oversee, and facilitate programs, delivering impeccable educational and community services to constituents and underserved populations; form strategic partnerships and foster relationships for successful outcomes.

Articulate and engaging communicator and presenter, in both English and Spanish; skilled in protocol, diversity, cross-cultural communication, and conflict resolution; easily establish rapport and develop trust with youth, families, and staff; train and mentor new talent for individual and team attainment; treat clients of all multicultural ethnicities with diplomacy and respect Highly-organized, with strong intuitive and quantitative assessment capabilities; research, budget, forecast, plan, prioritize, develop, execute, and recommend services in support of client and organizational goals and reporting; commit to meticulous attention to detail with confidentiality Intermediate computer skills: Microsoft Office, Outlook, Word, SharePoint, PREZI, Power Point, JIRA EDUCATION

MASTER OF SCIENCE DEGREE PROGRAM IN HUMAN SERVICES—CONCENTRATION IN ORGANIZATIONAL MANAGEMENT & LEADERSHIP SPRINGFIELD COLLEGE, HOUSTON May 2016 Completed coursework includes Staffing, Supervision and HR Management; Strategic Planning, Grant Writing and Leadership. BACHELOR OF SCIENCE DEGREE, CUM LAUDE— MAJOR – HUMAN SERVICES SPRINGFIELD COLLEGE, HOUSTON, TEXAS May 2012 SELECT CAREER ACHIEVEMENTS

*At Lone Star College System (LSCS) /Greenspoint, facilitated the start-up and readiness of five clubs and involvement fairs, and recruited and trained students for leadership, and secured advisors, resulting in the implementation of club constitutions and members on time for fall enrollment.

*Solely managed the calendar of the Transfer and Career Center, coordinating and facilitating job and transfer fairs and workshops. Established strategic partnerships with engineers at area corporations. Networked with staff at Universities of Houston, Phoenix, and MD Anderson to secure employment opportunities for students.

*Event Planning-At LSCS/North Harris, acted as a key organizer and promoter, advocate, and community liaison for the Black Male Summit (2009, 2010, 2011); Dia De La Familia (2009, 2010, 2012); 2013 Early Spring Registration-Roll Out the Red Carpet committee member; Education & Careers for Hispanic Opportunities (HECHO) 2013 committee member; Hispanic Male Summit, (2010, 2011); Latinas Conference (2011); Open House since 2008; Women’s Conference (2013, 2012, 2011), and Women’s Month Conference (Speaker, 2010). Aldine Youth Empowerment, Special Olympics Event, Family Fun Day, Movies on the Green, Tejanos Day Concert, National Night Out, Dia de Los Muertos, Christmas Lighting Event, Partner Awards, Ancestor Day, International Arts Festival, International Prayer Day, Wizard Fest, Veterans Festival, National Night Out, Community Health Fair, Mural Fest, Police Pop Up Events, Pet Event, Latin Jazz Festival, Easter Event, Emergency Preparedness Workshop, Toy Drive, Mural Fest (2022,2023,2024). ALMA DeALEJANDRO

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CAREER OVERVIEW

EDUC-1300 ADJUCT FACULTY

Lone Star College-East Aldine August 2024-Present

* Creates engaging lessons that promote student involvement and application of the material.

*Submits required college reports and forms promptly

*Utilizes a course syllabus for each course, following established institutional guidelines

*Meets with and advises students either before or after class or by appointment, electronic communication, or other appropriate methods

*Evaluate students to measure their progress in achieving course objectives and informs students promptly of their progress

*Maintains professional relationships with students, colleagues, and the community

*Attends meetings, trainings, and orientations as required COMMUNITY ENGAGMENT AND EVENTS MANAGER

East Aldine Management District-Hawes Hill May 2022-May 2024

•Build awareness for and celebrate the community’s brand identity and create a cultural tourism program for East Aldine through an ongoing series of activities, events, festivals, and other programs.

•Build upon recommendations of recently completed studies for the district associated with branding, economic development, and community development, as well as direction by the Board of Directors and associated committees.

•Participate in the development and implementation of district goals, objectives, policies, and procedures, most particularly as it relates to maintaining existing events and programs as well as planning and implementing new concepts.

•Develop and implement an Events and Activities Plan in collaboration with the Community Marketing Specialist to promote and celebrate the community’s unique brand identity and to build upon the community’s assets, including the Town Center amphitheater, open space, and amenities.

•Establish a program for promoting and managing use of the Town Center amphitheater, open space, and amenities, including outreach efforts to public/private/nonprofit entities to also bring non-district activities to the community and the Town Center.

•Develop, attend, and manage district-driven activities, events, festivals, and other programs.

•Provide expert staff support to District committees as assigned, including and particularly the Business, Economic Development and Marketing Committee.

•Collaborate with the Community Marketing Specialist and provide guidance to the district’s creative, including the graphic designer, photographer/videographer, and others to produce artwork, flyers, photos, videos, billboards, ads, and other forms of marketing and promotion.

•Conduct outreach to the general public, local businesses, and outside resources as appropriate for development and implementation of events, activities, and festivals as well as general outreach on behalf of the district as appropriate.

•Develop and maintain contact information of area businesses, community leaders and partners for use in email distribution, mail-outs, and other forms of mass communication.

•Assist with other district functions in coordination with the Economic Development Director, Public Safety Coordinator, and Operations Manager.

•Maintain and report results from events, activities and programs including attendance, satisfaction and, if appropriate, financial information as a means of gauging success and providing regular updates to the Board of Directors and appropriate committees.

•Perform other related duties as assigned.

PROJECT MANAGER

Department of State Health Services (Contract Job) March 2020-May 2022

*Serves as the primary point of contact for local health entities and local health authorities as they work to complete all steps required to successfully transition into the DSHS Client Encounter System

*Anticipate needs, risks, and challenges of your projects

*Reports actual project progress compared with planned progress to determine trends and variances.

*Compiles and distributes project information and status reports.

*Creates project schedules and scheduling components for all phases of a project.

*Documents project plans, procedures, and project change requests.

*Monitors and reports project schedule changes and the potential effect of adjustments.

*Verifies that project schedule controls are properly implemented and maintained.

*Conduct User Acceptance Testing and Sign Off

*Assists with analyzing historical project data to maintain a basis for future project planning and forecasting.

*Creates biweekly newsletters

*Recommend improvement, and work with the development team and business team to create practical solutions based on evaluation of business practices.

*Proficient in Word, Excel, Outlook, Teams, JIRA, Salesforce, and PowerPoint ALMA DeALEJANDRO

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LEAD (Contract Job)

Davaco November 2020-March 2021

*Setting up and preparing curbside COVID testing area

*Tracking and reporting key data points

*Training and managing COVID site staff

*Comply with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents

*Maintain all HIPAA standards

*Monitoring and supplying PPE, vaccines, and general supplies

*Traveling to different work sites

RESOURCE COORDINATOR-Upbring (Contract Job)

Lutheran Social Services-Disaster Response _ _May 2019-May 2020

*Provide information and documentation to Case Managers about resources, non-profit organizations, government agencies, health-care providers, private businesses, and community programs to enhance client’s quality of living and stability for 10 different counties.

*Establish training session for employees that support their needs to manage workload, transitioning, and provide quality human service goals.

*Update DART database to support coordination, referral, and reporting needs for program. ADMINISTRATOR ON DUTY

BCFS __October 2018-January 2019

*Supervise zone supervisors assigned to this position to ensure staffing levels meet each child’s physical, social, emotional, educational and recreational needs and comply with contract and regulatory standards and requirements.

*Schedule appointments for children and follow-up to ensure each child’s essential needs are met.

*Regularly observe and evaluate buildings, grounds, equipment, staff, children, vehicles and other program resources and address issues and problems as needed.

*Supervise development of shift schedules and staff assignments

*Assist with orientation of new children and staff. RELOCATION AGENT(Contract Job)

Del Richardson & Associates __March 2017 - October2018

*Responsible for delivering high quality relocation assistance services to a diverse clientele.

*Interviews displacees to establish relocation needs and special requirements. Interviews frequently take place in the displacees home or at their business location.

*Provides clear explanations of relocation program, benefits, and processes; prepares and distributes required notices.

* Calculates and determines eligibility for benefits; prepares claim forms; processes payments through the displacing entity

*Investigates and negotiates with property owners or their agents in matters relating to purchase, lease or disposal of real property.

*Analyzes and interprets detailed appraisals for use in negotiated acquisitions, sales, leases or condemnation suits.

*Resolves escrow closing issues with property owners, agencies, and escrow holders.

*Examines and interprets title reports and various recorded real estate documents to secure clear title for the agency/project.

*Prepares and coordinates the preparation of deeds, re-conveyances, agreements, maps and other documents involving property rights.

*Verifies boundary descriptions, preliminary right-of-way limits, and other project factors utilizing title reports, site surveys, and engineering drawings.

COMMUNITY RESOURCE SPECIALIST

Neighborhood Centers Inc. ++ March 2014-November 2016

*Develop, implement, and manage, sewing, financial, and health classes at Pilgrim Place Senior Center, and other designated sites.

*Keep up to date photos, and posts on Facebook for all NCI events in the East Aldine Community.

*Plan, attend, and keep detailed notes of all community meetings.

*Coordinate volunteers for Food Fairs, and other events as needed.

*Collect, and compile all data information required for compliance management, and accountability reports.

*Monitor accuracy of all CTS and account entries.

*Work collaboratively with all Community Based Initiatives staff, program developers, and interagency departments.

*Develop and maintain relationships with community partners. NAVIGATOR

City of Houston (Contract Job) __October 2013-February 2014

*Maintain expertise in eligibility, enrollment, and program specifications.

*Conduct public education activities to raise awareness about the Marketplace.

*Provide information, and service in a fair, accurate, and impartial manner.

*Meet culturally, and Linguistically Appropriate Services (CLAS), and disability standards.

*Used EPIC software in servicing healthcare clientele. ALMA DeALEJANDRO

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DIRECTOR

Aldine Family Hope Center _June 2013- September 2013

*Directed and supervised a staff of 15 within six departments, and the programs of the Family Hope Center, a subsidiary of the parent company, Buckner Children and Family Services (Buckner). Implemented and integrated plans to develop services in conjunction with the needs of the community.

*Evaluated current programs for children and teens and implemented policies and procedures for disciplinary actions. Trained staff in accordance with organizational goals.

*Planned eight workshops and registration process for Christmas toy and holiday giveaways, Christmas sponsorships, and Thanksgiving dinner for seniors.

COLLEGE ADVISOR II/Director Transfer & Career Center Lone Star College-Greenspoint December 2011-June 2013

*Managed, advised, and tracked between 200 HUMD/FTIC students each semester and register 1,000 students annually to provide leadership and accurate information for the implementation and completeness of all academic plans. Met with students collectively, conducting three classroom visits per semester, and individually for two consultations.

*Collaborated with Student Services and companion departments to ensure smooth transitions occur during enrollment process. Advised students regarding class changes, transcripts, and grades.

*Solely managed the Transfer and Career Center.

*Coordinated and Facilitated Job Fairs, and Transfer Fairs.

* Established strategic partnerships with engineers at area corporations. Networked with staff at Universities of Houston, Phoenix, and MD Anderson to secure employment opportunities for students

DEPARTMENT ASSISTANT Student Outreach and Recruitment Lone Star College-North Harris February 2008- December 2011

*Managed Student Outreach & Recruitment (SOAR) department and served as the primary liaison and committee member between new and existing students, the college and community.

*Interfaced with public relations and community outreach coordinators, serving as co-chair and key committee team liaison to organize and host on- campus events and conferences.

*Interviewed, hired, trained, supervised, and mentored eight or more student workers, assisting and investing in the development of work ethics and educational progress. Conduct background checks, verify references, and processed employee documentation and time sheets, displaying complete confidentiality. Arranged travel, and scheduled appointments and meetings.

*Served as key assistant in the preservation of existing budgets, review of year-end budgets, and allocation of budgets.

*Reconciled colleague reports to Excel ledger.

*Managed the entire campus-wide purchasing system with a wide network of sources for the procurement of promotional and office buys. Identified and assessed needs of departments. Conducted bid process from initiation to completion, issued purchase orders, and ensured quality control, communicating with vendors, educational professionals, and department heads.

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