Customer Service Team Members

matt.north**@Matthew gmail.com Lake Worth, North +1-561-***-****

WORK HISTORY

Sr. Furniture Tech at North s Furniture Restoration 01/2001 - 09/2024 (24 years)

* Construct, install, and repair structures and fixtures of wood, plywood, and wallboard using carpenters hand tools and power tools.

* Ability to perform upholstery repairs including structural and mechanism replacements.

* Utilize hydraulic press, calipers, phosphate tanks, paint sprayers, hand grinders, various hand tools and protective equipment.

* Vast knowledge on wood furniture, leather, fabric upholstery, color matching blending.

* Resourceful in problem solving and attentive to details working both independently and with team members in a fast-paced environment.

* Routinely communicates with customers to schedule service time windows and provide accurate and reliable quotes to meet expectations.

* Assure customer satisfaction by handling repairs in a timely, effective, professional, and courteous manner.

* Work with QuickBooks to manage all the invoicing and bookkeeping needs of the business.

Bartender Server at Beth and Fina Catering

01/2001 - 09/2024 (24 years)

* Present and serve a variety of food in an appealing and professional manner.

* Prepare and serve alcoholic and non-alcoholic beverages, and replenish drinks as needed.

* Consistently provide prompt service, manage cash tips, and maintain customer satisfaction.

* Restock and replenish bar inventory and supplies.

* Ensure all guests feel welcome and are given responsive, professional, and gracious service.

* Furniture Refinishing * Furniture Repair * Team Leadership * Project Management * Customer Service

EDUCATION

South Tech Academy

Graduated 2004

High School Diploma

SKILLS

Zacarias, 1 year

, 1 year

LANGUAGES

Portuguese, Advanced

SOCIAL NETWORKS

Facebook, https://Facebook

Twitter, https://Instagram

Linkedin, https://On line app

ABOUT ME

I served in the military

I have a drivers license

I have management experience

I have a security clearance

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