Package Handler Customer Service
Resume:
Andrew Carlis
Suisun City, CA *****
*************@*****.***
My name is Andrew Carlis I am hard working and pride myself on being reliable and accountable for the work that I do.I will always work harder to make the job for others easier and will gladly lend an extra hand to make that happen.I will always take initiative, lead with respect, and by example.I exhibit strong communication skills, empathy, adaptability, and will always try to motivate others around me. I strive for personal growth, contributing positively to any work environment I’m in.I feel like working hard is a timeless principle valued across different professions and life pursuits. Work Experience
Package Handler
FedEx-Fairfield, CA
March 2024 to Present
•Sorting Packages: Organizing packages by destination, size, and shipping method to streamline the delivery process.
.Loading and Unloading: Moving packages on and off delivery trucks, planes, or other transportation vehicles.
•Scanning Packages: Using handheld scanners to track packages and update their status in the system.
•Inspecting Packages: Checking for damages or issues with packages and reporting any problems.
•Lifting and Moving: Handling heavy and bulky items, often requiring physical strength and endurance.
•Maintaining Equipment: Ensuring that sorting equipment and tools are in good working condition.
•Adhering to Safety Protocols: Following safety guidelines to prevent injuries and accidents in the workplace.
•These tasks require physical stamina, attention to detail, and adherence to company policies and safety standards.
Package Handler
UPS-Cordelia, CA
September 2022 to January 2024
•Loading packages onto delivery trucks and unloading incoming shipments from vehicles.
•Organizing and sorting packages by size, destination, and type to ensure they reach the correct delivery route.
•Using handheld devices to scan packages for tracking and ensuring proper documentation is maintained.
• Checking packages for damage and reporting any issues to supervisors.
• Handling packages of varying sizes and weights, which can require heavy lifting (up to 70 pounds or more).
• Assisting in maintaining an organized workspace and proper stacking of packages.
•Following safety guidelines to prevent accidents, including wearing personal protective equipment
(PPE).
•Collaborating with other package handlers, drivers, and warehouse staff to ensure smooth and efficient operations.
Cashier/Customer Service
99 Cents Only Store-Fairfield, CA
August 2021 to September 2022
•Greeting customers as they enter and exit, providing assistance, and answering questions.
•Scanning items accurately, handling cash, credit, and debit card transactions, and processing payments.
• Efficiently and safely bagging items for customers after purchase.
•Processing returns and exchanges in accordance with store policies.
•Balancing the cash drawer at the beginning and end of each shift to ensure accurate transactions.
•Conducting price checks for customers or when there are discrepancies in pricing.
•Keeping the register area clean, organized, and free of clutter.
• Informing customers of ongoing sales, promotions, or loyalty programs.
• Addressing customer complaints and issues, escalating them to management if necessary.
•Following store policies related to transactions, refunds, and handling coupons. Cashier/Customer Service
Jack in the Box-Suisun City, CA
July 2020 to August 2021
• Greeting customers, taking orders (both in person and through drive-thru,and answering menu-related questions.
•Accurately processing orders, handling cash, credit, and debit transactions, and providing correct change.
•Being familiar with the menu, including promotions, combos, and upselling opportunities.
• Ensuring orders are entered correctly into the system and verifying them before handing them over to customers.
•Sometimes helping in assembling basic food items like drinks or sides for customer orders.
•Accommodating customer preferences or dietary restrictions by modifying orders as necessary.
• Taking orders through the drive-thru intercom, processing payments, and ensuring quick service.
• Maintaining a clean and organized work area, including wiping down counters and restocking supplies
(e.g., napkins, utensils).
•Handling customer complaints or issues politely and escalating to management when needed.
•Informing customers of current promotions, combo deals, or new menu items. Cahsier
Burger King-Suisun City, CA
July 2019 to July 2020
•Greeting customers, taking their orders, and answering questions about the menu and promotions.
• Accurately entering orders into the system, handling cash, credit, and debit card transactions, and giving correct change.
• Ensuring that orders are correctly placed in the system and verifying that all items are prepared as ordered.
• Taking and processing drive-thru orders, ensuring fast and efficient service, and delivering accurate orders to customers.
• Staying familiar with the menu, including new items, combo deals, and upselling options, and recommending items to customers.
•Ensuring food is properly packaged, including adding necessary utensils, napkins, and condiments.
•Keeping the counter and register area clean, organized, and stocked with necessary supplies (e.g., cups, bags).
•Addressing customer concerns or complaints in a professional and courteous manner, escalating to management if necessary.
• Handling customer requests for refunds or exchanges, following store policy.
•Informing customers about promotions, limited-time offers, and loyalty programs. Education
High school diploma
Armijo High School - Fairfield, CA
August 2018 to July 2022
Skills
• Cashiering
• Cleaning Experience
• Warehouse Experience (1 year)
• Packaging
• Food Service
• Cash register (3 years)
• Cash handling (3 years)
• Load & Unload (1 year)
• Customer service
• Sanitation
• Organizational skills
• Communication skills
• Leadership
• Floor care
• Cleaning (2 years)
• Groundskeeping
• Time management
• Supervising experience
• Computer skills
• Front desk
• Animal care
Contact this candidate