Customer Service High School

Raven Deanna Nelson

Sales/Customer Service

Lauderhill, Florida, 33319

954-***-****

***************@*****.***

A hard working and determined individual who prides myself on my uncompromising work ethic. As a team member, I believe in the power of clear communication, and doing my best to support and inspire everyone else around me. Highly focused on providing the best possible customer service, to meet the highest expectations and company goals.

Education

2019-03 - 2020-06

Whiddon Rogers High school - Lauderdale, Florida

2016-08 - 2019-03

Plantation High school - Plantation, Florida

Skills

Basic HTML

Microsoft Office Suite

Photography

Typing

Work History

2022-06-

Current

Sales/Customer Service

Nations Benefits, Coral Springs, Florida

•Provided sales and service to insurance providers and clients

•Administered to clients questions and concerns.

•Updated contact information and benefit services.

•Provided prospective clients with detailed information about company products.

•On going training with ever changing company dynamics.

•Answered detailed questions about insurance plans and policies.

2020-12- 2022-03

Telemarketing

Teleperformance, North Lauderdale, Florida

•Portray versatility and devotion to strive in the rapidly changing project dynamics.

•Providing excellent customer service inquiries.

•Follow up to customer inquiries by taking specific action in a timely manner.

•Performs other related duties and assignments as required and as assigned.

•Dedicated team player and consistent top performer.

•Quick learning adapter with a focus to achieving set goals.

2019-03- 2020-10

Pet Care Specialist

Pet Land, Lauderhill, Florida

•Maintained relationships with local veterinarians in case of emergencies.

•Administered regular and special medications for pets.

•Exercised dogs on leads and at dog parks.

•Spent time with animals to provide companionship and human contact.

•Monitored animal behavior and completed examinations to identify illness and injuries

•Carefully clipped nails and trimmed hair around pads and paws,

Volunteer Work

Encore Performing Arts

January 2009 - Present

Encore Performing arts is a Non-profit Organization that aims to provide children a safe environment where they can explore their creative skills and learn acting, singing and dancing.

•Perform as the lead actor in theatre productions.

•Act as a leader, mentor, and dance coach for children belonging to different age groups.

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