Celissa Escobedo
Medical Records Technician
Phoenix, AZ 85033
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Self-motivated individual with excellent communication and customer services skills. Strong work ethic and willing to work various shifts for a company that will utilize my skills and allow for advancement through hard work.
Work Experience
Care Worker
Department of Economic Security - Phoenix, AZ
May 2019 to Present
Care worker Hab Tech 2 work with people with Disabilities. Medical Assistant
Quick Visit Urgent Care - Phoenix, AZ
June 2016 to April 2017
Front desk Verify everybody’s insurance scheduled / Made appointments Called in prescriptions. Sometimes did vitals for the back office.
Optician
Desert view vision east - Phoenix, AZ
June 2014 to 2016
Responsibilities
Order contacts and glasses, pretest the patients, collection the money,making appts. pulling ins. Dispensing glasses and contacts. Was the buyer for the glasses. Accomplishments
Learning the ehr program.
Medical Assistant
Pueblo Family Medicine, PC - Phoenix, AZ
November 2013 to February 2014
Responsibilities
Vitals blood draws, injections,check in/check out front/back desk, call prescriptions as advised by the provider, wound checks, staple removal, advise patients are results that normal/abnormal, assist providers with procedures as needed. And answering phones, compare the cards before the following appointments and stock the exam rooms as needed and make new OB bags and schedule inductions and surgeries as advised by the provider
Accomplishments
Learning is always a accomplished for me.
Medical Records Technician
CIGNA - Phoenix, AZ
April 2008 to June 2012
Customer service
• Pull and prepare patient charts for upcoming appointments
• Scan all documents necessary
• Retrieve mail and deliver throughout the center
• Process medical record releases in a timely manner
• Cashier and also closed out registers counting money and filling out bank deposit slips throughout building
• Front desk operator that included: answering calls, making overhead pages, and assist patients Security Guard
Securitas Security - Phoenix, AZ
January 2007 to March 2008
Customer Service
• Greet and assist customers as they entered buildings
• Patrol grounds of buildings inside and out • Monitor cameras
• Make reports on any incidents occurred
Customer Services Representative
Caremark - Scottsdale, AZ
July 2006 to November 2006
Customer Service
• Refill Prescription orders for patients
• Verified customers benefits and medication prices
• Updated patient Information on computer
• Answer phones
Education
medical assistant in medical assistant
The Bryman School of Arizona - Phoenix, AZ
2012 to 2013
Rio Salado Community College - Tempe, AZ
2006
West Phoenix High School - Phoenix, AZ
May 2003
Skills
• Injections
• Patient Care
• Vital Signs
Certifications and Licenses
Certified Clinical Medical Assistant (CCMA)
Additional Information
SUMMARY OF SKILLS AND QUALIFICATIONS
• Experienced and proficient in Microsoft Word, PowerPoint, and Microsoft Excel
• Customer Services skills
• Maintain filling systems
• Schedule and coordinate multitude of appointments for customers
• Answer phones
• Excellent communication and interpersonal skills
• Customer Service, verified customer eligibility and medical insurance coverage
• Maintain strict confidentially
• Well organized and Multi-task oriented
• Provide assistance to internal and external customers
• Calculate customer purchase and collect fees
• Enter customer information in database and update records
• Responsible for gathering information and editing customer file folders