Food Service Director

BM Brenda Moore

Fremont, OH ***** 202-***-**** *********@*********.***

PROFESSIONAL

SUMMARY

Accomplished Food Service Director dedicated to increasing sales, diversifying menus and optimizing policies to transform food service operations. Quality- oriented and decisive leader with proactive approach. Talented kitchen leader offer over 20 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. SKILLS Business Acumen

Corrective Actions

Portion Control

Catering Supervision

Staff Supervision

Chef Consultations

Menu Development

Food Safety Control

Resident Satisfaction

Cleaning and Sanitation Oversight

Catering Services

Schedule Crew Members

Developing Special Dishes and

Recipes

WORK HISTORY FOOD SERVICE DIRECTOR 06/2014 to CURRENT Health Care Services Group Fremont, OH

Planned operations to effectively cover needs while controlling costs and maximizing service.

Developed strategies to improve food service levels for busy facility handling 3 meals each day.

Maintained sound financial footing by overseeing department profit, loss and budgeting.

Delivered in-depth training to workers in food preparation and customer- facing roles to promote strong team performance.

Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction. Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste. Worked with qualified chef to diversify menu with new offerings. Consulted with marketing to revise presentation and sales approaches. Managed staff schedules and maintained adequate coverage for all shifts. Oversaw food preparation and monitored safety protocols. Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Implemented effective inventory control systems to reduce food spoilage and waste.

REGIONAL FOOD SERVICE DIRECTOR 07/2022 to 07/2023

Livewell Assisted Living Newark, NJ

Built relationships with customers and community to establish long-term business growth.

Achieved sales goals and service targets by cultivating and securing new customer relationships.

Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Collaborated with upper management to implement continuous improvements and exceed team goals.

Managed accounts to retain existing relationships and grow share of business.

Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement. FOOD SERVICE MANAGER 04/2011 to 06/2014

Sunsrise Senior Living Bethesda, MD

Trained and supervised new staff to enhance customer service skills and comply with food safety standards.

Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Maintained compliance with company policies and procedures for food safety, sanitation, and quality.

Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction. Oversaw training of more than 15 team members.

Collaborated with other departments to coordinate events and promotions. Oversaw food preparation and monitored safety protocols. Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.

Purchased food and cultivated strong vendor relationships. EDUCATION Bachelor of Arts Business Administration And Management 06/2017 Strayer University, Washington, DC

Associate of Arts Culinary Arts 06/2012

Lincoln Technical Institute -Columbia MD, Columbia, MD Accomplishments: Dean's List-Strayer University

Certified Food Service Facility Manager

ServSafe Food Protection Manager-(CDM)

ServSafe Instructor/Proctor-National Restaurant Association

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