***************@*****.***
PROFESSIONAL PROFILE
A motivated and customer-focused individual with hands-on experience in various service-oriented roles. Demonstrates a strong ability to engage with clients, provide exceptional service, and handle tasks with meticulous attention to detail. Known for a positive attitude, quick learning ability, and adaptability in fast-paced environments. Eager to leverage my expertise and knowledge in customer interactions to contribute effectively in a new, dynamic role. With a solid foundation in customer service and a keen interest in pursuing diverse opportunities, I am poised to bring my skills and enthusiasm to positions in hosting, sales, or reception. KEY SKILLS
• Sales techniques
• Product knowledge
• Cash handling
• Inventory management
• Merchandising
• Team collaboration
• Teamwork
• Adaptability
• Multitasking
• Interpersonal skills
• Conflict resolution
• Active listening
• Equipment handling
• Safety awareness
• Organization
• Professionalism
• Flexibility
• Initiative
• Task prioritization
• Reliability
• Decision-making
CORE COMPETENCIES
• Customer Service Excellence: Demonstrated ability to interact with customers in a friendly and professional manner, ensuring their needs are met and delivering a positive experience.
• Effective Communication: Strong verbal and written communication skills, enabling clear and concise instructions and information to customers and colleagues alike.
• Problem-Solving Abilities: Proven capability to identify and resolve issues quickly and efficiently. Whether addressing customer concerns or navigating unexpected challenges, I maintain composure and apply logical thinking to find effective solutions.
WORK EXPERIENCE
Aerial Guide
Bolder Adventure Park, Grand Prairie, TX Mar 2024 – Aug 2024
• Greeted and welcomed guests with a friendly and professional demeanor, setting the tone for a positive experience at the adventure park.
• Assisted customers in properly fitting and securing their gear, ensuring all safety protocols were followed to the highest standard.
• Provided detailed instructions on how to use various equipment and navigate the adventure courses, tailoring guidance to the individual skill levels of participants. Sales Associate Aeropostale, Arlington, TX Oct 2022 – Nov 2022
• Engaged with customers to determine their needs, offering product recommendations to drive sales.
• Managed cash transactions and handled returns, ensuring accuracy and a positive checkout experience.
• Maintained organized merchandise displays, contributing to a visually appealing store environment.
Team Member Nestlé, Mansfield, TX Sep 2021 – Dec 2021
• Operated machinery and equipment on the production line, ensuring adherence to quality standards.
• Collaborated with team members to meet production goals, improving overall efficiency.
• Monitored product quality, identifying and resolving issues to minimize waste and ensure compliance.
CHERISH VAUGHN
Dr. Ennis, TX
EDUCATION
• High School Diploma
Mansfield Lake Ridge
2024