Customer Service Sales Representative
Resume:
Shelby
Kehoe
Experience
Technical Advisor
Wireless World
Outbound calls to existing and potential customers to recommend personalized solutions and products
Maintaining personal client list of both consumer and B2B clients, often assisting them with support or sales orders remotely
Consistently learning and adapting to new technology and products
Skills
Education
Desales Highschool
Class of 2010
Hudson Valley Communitiy College
Some College
2010 - 2012
References
Heather Ahren/ Verizon Wireless
Mission Statement
2013 - 2016 Multiple Locations
Sales Representative Colombia, SC
Cellular Sales
2016 - 2018 Rustberg, VA
Store Manager
Your Wireless
Managed store operations and staff
Staffing my location, maintaining inventory and store aesthetic
Meeting monthly, quarterly and annual sales goals
Providing a knowledge base to support sale staff and drive performance and revenue
2018 - Greater Rochester
District Manager
The Cellular Connection
Managed multiple locations, both remotely and on-site Responsibilities included staff scheduling, Hiring and on- boarding staff, maintaining store metrics, coaching sales reps on individual metrics, managing inventory, working with other district managers to ensure adequate staffing across Upstate Region.
Lindsey Guck/ TCC
Sarah Huels/ TCC
Strong written/oral communication
and interpersonal skills
Proven ability to provide
exceptional customer service
Effective negotiation skills
Proficient in technology
operations, including the ability to
navigate complex multifaceted
systems, coupled with sound
analytical skills.
Detail oriented
Ability to work independently as
well as in a team environment
To excel by leveraging my expertise in providing
innovative solutions, exceptional customer service, and comprehensive risk management strategies. I am dedicated to driving individual and business goals, metrics, and maintaining the highest ethical
standards in a commitment to continuous
professional development.
Assisting existing and potential customers in-store to recommend personalized solutions and products
Asking questions to gauge customer needs and drive new business
Consistently learning and adapting to new technology and products
1402 Stoney Way
Farmington, NY
********@*****.***
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