Quality Assurance Service Technician
Resume:
Michael Pastrick
Phoenixville, PA *****
******************@*****.***
Authorized to work in the US for any employer
Work Experience
Assmebler
United Safety & Survivability Corporation-Exton, PA March 2024 to Present
• Assembled components and subassemblies according to blueprints, diagrams, and work instructions
• Operated various hand tools and power tools to complete assembly tasks efficiently
• Inspected finished products for quality assurance, ensuring adherence to specifications
• Collaborated with team members to meet production goals and deadlines
• Maintained a clean and organized work area, promoting safety and efficiency
• Troubleshot assembly issues, identifying root causes and implementing corrective actions
• Performed routine maintenance on assembly equipment to ensure optimal performance
• Contributed ideas for process improvement, resulting in increased productivity
• Followed standard operating procedures (SOPs) to ensure consistent product quality
• Assisted in inventory management by accurately counting parts and materials used in the assembly process
• Trained new employees on assembly techniques, safety protocols, and company policies
• Implemented lean manufacturing principles to minimize waste and improve efficiency
• Collaborated with engineers on prototype development projects, providing valuable input based on practical assembly experience
• Utilized computer systems or software programs for tracking production progress or documenting defects
• Participated in continuous improvement initiatives aimed at enhancing overall operational effectiveness
• Adhered to all safety regulations and protocols while performing assembly tasks
• Worked closely with quality control department to address any non-conforming products or deviations from standards
• Maintained accurate documentation of completed assemblies including quantities produced
• Suggested design modifications or improvements based on hands-on experience during the assembly process
• Supported cross-functional teams during product launches or engineering changes
• Demonstrated attention to detail when inspecting components for defects or abnormalities
• Achieved daily/weekly/monthly production targets consistently throughout employment tenure
• Investigated customer complaints related to assembled products; implemented corrective measures as necessary
Field Service Technician
Hasbrouck Pools-King of Prussia, PA
May 2022 to December 2023
Service technician plumbing balancing & testing water chemistry, interacting with clients on there swimming pool
• Diagnosed and resolved complex technical issues in a timely manner to minimize downtime for clients
• Provided exceptional customer service by effectively communicating with clients to understand their needs and address any concerns
• Trained new technicians on proper procedures for equipment installation, troubleshooting, and repair
• Maintained detailed records of all service calls, including work performed, parts used, and time spent on each job
• Conducted regular inspections of client sites to identify potential issues or areas for improvement
• Responded promptly to emergency service requests during non-business hours to restore functionality and minimize disruption for clients
• Coordinated logistics for equipment transportation between different locations ensuring timely delivery Electric Pallet Jack Operator
Beyond Meats-Devault, PA
March 2021 to April 2022
Load the product into the freezer help maintain the production line.
• Supervised a team of XX production line workers, ensuring adherence to quality standards and meeting production targets
• Implemented a visual management system to track daily production goals and progress, improving efficiency by XX%
• Collaborated with cross-functional teams to identify process bottlenecks and implement solutions for improved productivity
• Developed and implemented standardized work instructions to improve consistency in product quality
• Conducted regular inspections of machinery and equipment, identifying maintenance needs and coordinating repairs as necessary
• Led continuous improvement initiatives such as Kaizen events to streamline processes, resulting in XX
% reduction in waste
• Maintained accurate records of production data including output quantities, downtime incidents, and defect rates for analysis purposes
• Resolved employee conflicts or performance issues through effective communication and coaching techniques
• Implemented lean manufacturing principles such as Kanban system or Just-in-Time (JIT) inventory management to optimize workflow efficiency
• Participated in weekly meetings with management to provide updates on production status, challenges faced, and proposed solutions
• Collaborated with engineering team on the implementation of new technologies or equipment upgrades for enhanced productivity
Building Materials Sales Associate
Lowe's Home Improvement-Oaks, PA
May 2019 to December 2021
Job title to keep customer happy helping everyone out on there needs, Field Service Technician
Armond Aquatech Pools-Bridgeport, PA
January 2000 to November 2017
Daily maintenance on customer pools .
Education
12 in Carpentry
Center of Arts & Tech - Phoenixville, PA
June 1988 to June 1992
Skills
• Troubleshooting (10+ years)
• Excavator
• Kanban
• Lean Manufacturing
• 5S
• Service Technician Experience
• Field Service
• Technical Support
• Process Improvement
• Swimming
• Quality Assurance
Certifications and Licenses
Driver's License
Assessments
Basic maintenance and repair — Proficient
February 2024
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Work style: Reliability — Proficient
December 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Bartending — Proficient
March 2023
Understanding, pouring, and mixing drink orders
Full results: Proficient
Work style: Reliability — Completed
February 2024
Tendency to be reliable, dependable, and accountable at work Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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