Customer Service High School
Resume:
C O N TACT
*******************@******.***
Shreveport, LA 71107
phone
address
C A R E E R O B J E C T I V E
Personable supervisor and manager with four years of experience in customer service. Committed to creating a welcoming atmosphere, delivering memorable
experiences and using advanced knowledge in customer satisfaction.
E D U C ATION
July 2018
Completed Coursework Towards Bachelor Of Arts
(B.A.) In Criminal Justice
Louisiana State University Shreveport, Shreveport, LA May 1995
Associate Degree In Computer Science
Southern University At Shreveport
May 1992
High School Diploma
Green Oaks High School, Shreveport, LA
GPA 3.0
Relevant Coursework
Criminology, Terrorists •
GPA 3.8
Relevant Coursework
Computer Science,Biology •
Extracurricular Activities
Ms. Southern University Shreveport •
Student Government Association (SGA) •
GPA 3.5
Relevant Coursework
General Studies •
E X P E R I E N C E
August 2021 - Present
Property Manager
Tradar, Shreveport, LA
January 2017 - June 2022
Sale Manager
Security Plan Insurance, Shreveport, LA
Direct collection of monthly assessments, rental
fees, and deposits and payment of insurance
premiums, mortgage, taxes, and incurred operating
expenses.
•
Meet with prospective tenants to show properties,
explain terms of occupancy, and provide
information about local areas.
•
Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
•
Investigate complaints, disturbances and violations and resolve problems following management rules
and regulations.
•
Calculates money and quote premium rates for
recommended policies Assist policy holders with
settling insurance claims in the event of a loss
Develops long term relationships with both clients and underwriters in home office.
•
Sell various types of insurance policies to
businesses and individuals on behalf of insurance
companies, including automobile, fire, life,
property, medical and dental insurance or
specialized policies such as marine, farm/crop, and medical malpractice.
•
Interview prospective clients to obtain data about their financial resources and needs, the physical
condition of the person or property to be insured, and to discuss any existing coverage.
•
Call on policyholders to deliver and explain policy, to analyze insurance program and suggest
additions or changes, or to change beneficiaries.
•
Seek out new clients and develop clientele by
networking to find new customers and generate
lists of prospective clients.
•
INSURANCE PRODUCER/MANAGEMENT
M E L I N T H I A WASHINGTON
January 2020 - January 2021
Packaging
Sport South, Shreveport, LA
June 2006 - April 2010
Sales Agent/Producer
Kilpatrick Life Insurance, Shreveport, LA
Ensure that policy requirements are fulfilled,
including any necessary medical examinations and
the completion of appropriate forms.
•
Sort, grade, weigh, and inspect products, verifying and adjusting product weight or measurement to
meet specifications.
•
Observe machine operations to ensure quality and
conformity of filled or packaged products to
standards.
•
Monitor the production line, watching for problems such as pile-ups, jams, or glue that isn't sticking properly.
•
Attach identification labels to finished packaged
items, or cut stencils and stencil information on
containers, such as lot numbers or shipping
destinations.
•
Stock and sort product for packaging or filling
machine operation, and replenish packaging
supplies, such as wrapping paper, plastic sheet,
boxes, cartons, glue, ink, or labels.
•
Collected premiums from policyholders
Communicated with established clients Performed
preferred policy holder reviews.
•
Identified contacts and qualified prospective clients communicating features of a desired policy.
•
Calculate premiums and establish payment
method.
•
Perform administrative tasks, such as maintaining
records and handling policy renewals.
•
Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.
•
Contact underwriter and submit forms to obtain
binder coverage.
•
Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
•
S K I L L S
• Insurance
• 10-key
• Clients
• Features
• Home office
• Excel
• Money
• PowerPoint
• Microsoft Word
• Policies
• Spreadsheet
C E R T I F I C ATIONS
• Marriage Ministry License
• Chauffer's License
Contact this candidate